Accruent Maintenance Connection vs. eMaint CMMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accruent Maintenance Connection
Score 4.2 out of 10
N/A
Accruent CMMS - Maintenance Connection is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.N/A
eMaint CMMS
Score 7.0 out of 10
N/A
eMaint offers computerized maintenance management software with features for inventory management, asset management, maintenance scheduling, etc. eMaint is now owned and supported by Fluke Corp since the September 2016 acquisition.
$69
per month per user
Pricing
Accruent Maintenance ConnectioneMaint CMMS
Editions & Modules
No answers on this topic
Team
$69
per month per user
Professional
$85
per month per user
Enterprise
$120
per month per user
Offerings
Pricing Offerings
Accruent Maintenance ConnectioneMaint CMMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Accruent Maintenance ConnectioneMaint CMMS
Top Pros
Top Cons
Best Alternatives
Accruent Maintenance ConnectioneMaint CMMS
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
TOPdesk
TOPdesk
Score 8.6 out of 10
TOPdesk
TOPdesk
Score 8.6 out of 10
Enterprises
TOPdesk
TOPdesk
Score 8.6 out of 10
TOPdesk
TOPdesk
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Accruent Maintenance ConnectioneMaint CMMS
Likelihood to Recommend
9.0
(3 ratings)
6.2
(6 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(2 ratings)
5.5
(2 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Accruent Maintenance ConnectioneMaint CMMS
Likelihood to Recommend
Accruent
Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
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Fluke Corporation
eMaint is well suited to larger facilities with dedicated scheduler/planners. Learning to navigate the database and create reports requires a dedicated resource. Part-time users often forget the process for entering data and navigating the database. In smaller organizations where multiple users enter assets, planned maintenance (PM) tasks and vendors, keeping standardization in the system formatting was difficult.
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Pros
Accruent
  • Customer Service is Outstanding.
  • Changes are made by MC through the entire network that makes suggestions.
  • The software is simple to use so even the most seasoned mechanic can navigate it.
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Fluke Corporation
  • We like that eMaint is highly configurable. You can customize fields to meet your needs
  • You can store and track documents and photos assigned to your assets
  • You can run custom reports.
  • Great customer service
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Cons
Accruent
  • No improvements at this time.
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Fluke Corporation
  • Functionality not delivered as promised - on usage of tab.
  • QR code functionality.
  • Friction between implementation team and marketing team that sold this to us.
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Likelihood to Renew
Accruent
If I find a product with better support and some additional operational asset functions I would be willing to make a move.
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Fluke Corporation
No answers on this topic
Usability
Accruent
Its very user friendly and works well in a manufacturing setting.
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Fluke Corporation
No answers on this topic
Support Rating
Accruent
They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
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Fluke Corporation
Customer support was always readily available, even when natural disasters were taking place.
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Implementation Rating
Accruent
If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
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Fluke Corporation
No answers on this topic
Alternatives Considered
Accruent
It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
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Fluke Corporation
eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format
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Return on Investment
Accruent
  • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
  • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
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Fluke Corporation
  • We easily track service events over multiple locations so we are able to save on costs
  • Able to run asset lists for inspections
  • Able to keep up with contracts' renewals and service costs
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