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Accruent Maintenance Connection vs. eMaint CMMS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accruent Maintenance Connection

    Score6.3 out of 10
    N/AAccruent CMMS - Maintenance Connection is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.N/A

    eMaint CMMS

    Score6.7 out of 10
    N/AeMaint offers computerized maintenance management software with features for inventory management, asset management, maintenance scheduling, etc. eMaint is now owned and supported by Fluke Corp since the September 2016 acquisition.

    $69

    per month per user

    Pricing
    Accruent Maintenance ConnectioneMaint CMMS
    Editions & Modules
    No answers on this topic
    Team
    $69
    per month per user
    Professional
    $85
    per month per user
    Enterprise
    $120
    per month per user
    Offerings
    Pricing Offerings
    Accruent Maintenance ConnectioneMaint CMMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Accruent Maintenance ConnectioneMaint CMMS
    Likelihood to Recommend
    9.0
    (3 ratings)
    6.2
    (6 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (2 ratings)
    5.5
    (2 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Accruent Maintenance ConnectioneMaint CMMS
    Likelihood to Recommend
    Accruent
    Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
    Incentivized
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    Fluke Corporation
    eMaint is well suited to larger facilities with dedicated scheduler/planners. Learning to navigate the database and create reports requires a dedicated resource. Part-time users often forget the process for entering data and navigating the database. In smaller organizations where multiple users enter assets, planned maintenance (PM) tasks and vendors, keeping standardization in the system formatting was difficult.
    Incentivized
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    Pros
    Accruent
    • Customer Service is Outstanding.
    • Changes are made by MC through the entire network that makes suggestions.
    • The software is simple to use so even the most seasoned mechanic can navigate it.
    Incentivized
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    Fluke Corporation
    • We like that eMaint is highly configurable. You can customize fields to meet your needs
    • You can store and track documents and photos assigned to your assets
    • You can run custom reports.
    • Great customer service
    Incentivized
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    Cons
    Accruent
    • No improvements at this time.
    Incentivized
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    Fluke Corporation
    • Functionality not delivered as promised - on usage of tab.
    • QR code functionality.
    • Friction between implementation team and marketing team that sold this to us.
    Incentivized
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    Likelihood to Renew
    Accruent
    If I find a product with better support and some additional operational asset functions I would be willing to make a move.
    Incentivized
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    Fluke Corporation
    No answers on this topic
    Usability
    Accruent
    Its very user friendly and works well in a manufacturing setting.
    Incentivized
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    Fluke Corporation
    No answers on this topic
    Support Rating
    Accruent
    They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
    Incentivized
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    Fluke Corporation
    Customer support was always readily available, even when natural disasters were taking place.
    Incentivized
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    Implementation Rating
    Accruent
    If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
    Incentivized
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    Fluke Corporation
    No answers on this topic
    Alternatives Considered
    Accruent
    It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
    Incentivized
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    Fluke Corporation
    eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format
    Incentivized
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    Return on Investment
    Accruent
    • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
    • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
    Incentivized
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    Fluke Corporation
    • We easily track service events over multiple locations so we are able to save on costs
    • Able to run asset lists for inspections
    • Able to keep up with contracts' renewals and service costs
    Incentivized
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