AccuLynx vs. Constellation HomeBuilder Systems

When you want to track your quotes that have gone out to customers so that you can follow up on them, this system makes it way easier to do that. It also makes it way easier to track invoice dates. One area that it is less appropriate is for detailed big public bids where a traditional estimate template is not appropriate.

Incentivized

NEWSTAR and its ecosystem are well-suited for any
homebuilder looking to manage end-to-end operations with software they can rely
on. It is a powerful tool supported by many modern integrations to benefit the
entire homebuilding business. It would be less applicable for businesses like trades or commercial builders

• Estimating.
• Customer Management.
• Scheduling Material Delivery/Orders & Labor.
• Tracking job profitability.
• Invoicing.
• Reporting.
• Access everything from anywhere via app, etc. in real time.
• Entire company can communicate with each other.

Incentivized

• BuildTopia excels at contract management. Every part of the contract process is able to be managed electronically from initial signing to closing, and can even handle more special cases like contingencies.
• BuildTopia manages all of our construction efforts well. All of our floorplans are pre-build in the system, so all we have to do is go in an build out the construction schedule from a pre-made template, and make any alterations from there.
• The selections process is always a headache, but BuildTopia makes it pretty painless. Everything is loaded right in to the system while making selections with the client, and more detailed things, like non-standard options, are easy to load in and process.

Incentivized

• Pricing in the database for each item is done manually due to the merger of two large suppliers nationally who decided to write their own database and estimating program and disconnect themselves from AccuLynx that had the ability to automatically update pricing. I feel that was a huge mistake on the part of the supplier. AccuLynx is trying to rectify that relationship.
• It's unfortunate that the only calendaring option is Google Calendar. We are very tied to Outlook which we feel is more user-friendly and we know it well.

Incentivized

• Requests for platform enhancements, while easy to submit and get approved, are slow to be turned around...often a year or more passes before they're implemented.
• BuiltTopia, while good for sales and construction, is missing one large thing...a CRM component. The system allows you to manage clients and prospects, but options for email marketing and other CRM-related efforts are lacking.

Incentivized

Until someone shows me something more efficient or has features that are more streamlined and time is saved by all then I am all ears and ready to listen to that presentation. I wouldn't care at this point if I had to abandon QB if the system had it's own integrated accounting system otherwise it has to be able to do all and more of the features of QB and the CRM side also has to have/do more than AccuLynx features.

Incentivized

Very versatile and allows for other people to complete things and someone else to still look at and approve if needed. Great communication ability internally and with customers and with that being the case is a tremendous asset with documentation also. Really a well rounded tool that allows you to do everything needed for a job in one place and have the records to show what was done by whom and when.

Incentivized

The implementations for Constellation’s products are
very well-organized and help make the learning curve as simple as can be.
NEWSTAR is an incredibly powerful platform and the integrations we are using
are modern and easy to adopt.

They can always improve and we are very successful when calling support. I would suggest they keep their support technicians available later for the west coast contractors who need help at the end of the day. We've come to know many of the techs because we call to offer suggestions but there's a process for us to follow for that.

Incentivized

AccuLynx has met our needs more than our previous CRM program. ALX is user-friendly which is super nice when training new employees, compared to our previous program which then seemed very outdated.

Incentivized

• I am have had a hard time justifying AccuLynx since I am a small business. I hate all the add ons. I do not appreciate that all the good tools cost extra money on top of my monthly payment.

Incentivized

• Overall, our company has saved money by being able to shut down all the various platforms we were using for different departments and transition to just BuildTopia.
• Company efforts are more efficient, with all pertinent information being in one place and able to be viewed by everyone as needed.
• Efforts of the sales team are better able to be managed and reviewed from afar whereas we only had physical paper trails before.

Incentivized