What users are saying about
4 Ratings
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Score 8.5 out of 101
1 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Accurate Background

Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
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InterviewStream Hire

I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility
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Feature Rating Comparison

Recruiting / ATS

Accurate Background
7.0
InterviewStream Hire
Job Requisition Management
Accurate Background
6.0
InterviewStream Hire
Company Website Posting
Accurate Background
5.0
InterviewStream Hire
Publish to Social Media
Accurate Background
7.0
InterviewStream Hire
Customized Application Form
Accurate Background
7.0
InterviewStream Hire
Candidate Search
Accurate Background
5.0
InterviewStream Hire
Collaboration
Accurate Background
10.0
InterviewStream Hire
Task Creation and Delegation
Accurate Background
10.0
InterviewStream Hire
Email Templates
Accurate Background
3.0
InterviewStream Hire
User Permissions
Accurate Background
8.0
InterviewStream Hire
Notifications and Alerts
Accurate Background
9.0
InterviewStream Hire
Reporting
Accurate Background
7.0
InterviewStream Hire

Pros

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
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  • Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price.
  • Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world.
  • Support. Our customer success person was always available and helpful.
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Cons

  • Background check report format could be improved by being easier to read. It's a little messy.
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  • Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well.
  • A better database of technical interview questions.
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Alternatives Considered

Accurate is much better. The most thorough background check company I have ever used.
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We looked at several video interview companies when we made a purchase decision. With the exception of HireVue, they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair. HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.
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Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
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  • We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster).
  • We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs.
  • Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies.
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Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

InterviewStream Hire

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details