Ace Cloud Hosting provides fully managed cloud-hosted Virtual Desktops and Desktop as a Service (DaaS) to clients globally. Its hosted VDI solutions like DaaS and WaaS are structured to provide users flexibility, device mobility, HIPPA compliant security, and data safety in nominal monthly subscriptions. ACE is partnered with VMware and Citrix to offer desktop and app VDI solutions. ACE offers a free consultation with its IT team, and a free trial.
$30
per month per user
Omnissa Horizon
Score 7.1 out of 10
N/A
A VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.
I appreciate that a backup of my data is regularly updated and stored at more than one location in the U.S. One of our employees got a new computer about a month after we started using Act Cloud Hosting, and the employee simply contacted tech support and they helped her get her new computer connected to the server and she was back working in a very short time. And I appreciate that they have always followed up after a tech support request to make sure that I am satisfied.
VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
The connection is thin client that does not require large amount of bandwidth.
Client application is available for all common devices and O/S’s.
No need to install, configure and maintain applications on local desktop.
Centralization of communication. My experience tells me that there are people initiating emails without the knowledge and the status of the progress with the installation
It was a savior and I had no issues that were not easily resolved. There was always someone there no matter what time. It was easy to use and most important it saved me tons of money and time. It just was a great decision to use there product and services.
Because it delivers what it promises, I am giving this rating. While there is scope for improvement, it does the job and meets our requirements reasonab;y well. It helps our remote resources connect to our environment securely and improves their productivity. We also get to access our client environment from remote locations and complete the tasks assigned to us.
There are a lot of things that went into my rating from the ease of use compared to other systems to the limited amount of issues I have had with this one. Any issue with this system has been identified and resolved in a much quicker manner than I have seen with like systems.
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
We selected Ace Cloud Hosting as it has been serving the clients for 14+ years all around the globe. Ace Cloud Hosting has 24*7 customer support available and every time I or any of my team members had any difficulties using the product they were able to solve instantly.
Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access. Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
Saved me two extra users to QuickBooks which prices kept increasing for Accountants with Payroll.
It allowed me to focus on tax returns which my billable hours are more then data entry and not have to stop in QuickBooks for someone to use my computer.
