Remote connection taken to another and easier level
Updated February 20, 2020

Remote connection taken to another and easier level

Gabriel Krahn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VMware Horizon (formerly VMware View)

We use Horizon to connect to our Windows environment on the customer side, which was set up by us. This way we don't need to mess around with Citrix or other authentication methods, it's just a VPN + Horizon. It works like a charm. Our customer is located on another continent, so VMWare Horizon was the best option for us until the end of the project.
  • Remote connection with no hassle.
  • File transfer between your local and VM.
  • It could show us a bit more detail about some connection errors. SSL errors with random messages are not helping us to resolve the problem.
  • We switched from a Citrix-based solution. The price was lower and the quality way better, especially when our team worked from home.
At least in our company, Citrix only worked allied with a physical authentication token, which was a Smart Card written and provided by the company. The software randomly froze and came back as nothing ever happened and the Citrix support couldn't care less about this. We grew tired of this and switched to Horizon with the customer's agreement.
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).

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We used VMWare Horizon to connect to a Windows environment set up on the customer side (overseas) by us. In my opinion, Horizon is the best option when you don't want to mess around with physical authentication methods like Smart Cards allied with Citrix or other complicated VPNs. With Horizon you just need to be on the same network as the target machine using any simple VPN (in our case, we use Cisco AnyConnect) and connect with an ID, password, and domain (the domain is set up on the target side).