What users are saying about
6 Ratings

Smartsheet

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
256 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

Smartsheet

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
256 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

AceProject

It is well suited if you have a specific work force or are working in a production or an assembly line style environment. It is also well suited if you have small teams that have to get out a certain amount of product in set periods of time. AceProjects is great for monitoring how long each individual spent on their specific task and subsequently how long the team took to complete their work.
Kyle Culpepper profile photo

Smartsheet

Smartsheets is very well suited for building and managing project plans, no matter how simple or complex they are. Budgets are easily managed and maintained, as are scheduling dates and assigning users 'action items' and permissions, with cell-level security features available out of the box. Smartsheets is well suited for collaboration. Multiple users, if given admin or editor privileges have the ability to make changes at once, avoiding issues that often can materialize regarding versioning errors typical, as a result of multiple authors or editors.For project managers, smartsheets has multiple 'views' available, which can come in handy depending on your specific purpose. For those interested in seeing all of the details, the standard view is a table/spreadsheet type of view. For a more agile approach, or a simplified user view, their 'task-list' type view can help to easily view in a card-type of format and classify those tasks that have been 'completed' versus 'in-progress' , 'in qa' or other relevant category / classification. Other views include the Gannt chart view, which is helpful for seeing things in a calendar-like view, helpful in showcasing things like dependencies.
No photo available

Feature Rating Comparison

Project Management

AceProject
3.2
Smartsheet
8.3
Task Management
AceProject
5.0
Smartsheet
8.6
Resource Management
AceProject
6.0
Smartsheet
8.4
Gantt Charts
AceProject
3.0
Smartsheet
9.0
Scheduling
AceProject
4.0
Smartsheet
8.5
Workflow Automation
AceProject
1.0
Smartsheet
8.7
Team Collaboration
AceProject
5.0
Smartsheet
9.2
Support for Agile Methodology
AceProject
1.0
Smartsheet
8.2
Support for Waterfall Methodology
AceProject
1.0
Smartsheet
8.1
Document Management
AceProject
1.0
Smartsheet
8.8
Email integration
AceProject
2.0
Smartsheet
7.4
Mobile Access
AceProject
1.0
Smartsheet
7.8
Timesheet Tracking
AceProject
8.0
Smartsheet
7.9
Change request and Case Management
AceProject
4.0
Smartsheet
7.7
Budget and Expense Management
AceProject
3.0
Smartsheet
7.9

Professional Services Automation

AceProject
2.0
Smartsheet
7.6
Project & financial reporting
AceProject
2.0
Smartsheet
8.4
Quotes/estimates
AceProject
Smartsheet
6.8
Invoicing
AceProject
Smartsheet
6.4
Integration with accounting software
AceProject
Smartsheet
8.7

Pros

  • Time Tracking
  • Resource allocation
  • Easy to implement, small adoption curve.
Kyle Culpepper profile photo
  • Conditional Formatting is an easy and highly effective way to assist readability, and more importantly, upkeep of a project plan.
  • While not obviously a team management tool, don't overlook these functions in Smartsheet, which can obviate the need for other such tools.
  • The web interface is slick and modern in all the best ways a modern app should be. It can be customized far beyond just a MPP-alike.
No photo available

Cons

  • Expand on data tracking
  • Improve report generation
  • Break out from just being a time clock manager.
Kyle Culpepper profile photo
  • I would love it if Smartsheet had a BaseCamp component. So if there was a right rail area where we could house project documents that didn't have to be attached to a specific row. My dream is to combine Smartsheet and BaseCamp!
  • It would be great if update requests could be scheduled annually.
  • It would be nice to be able to assign a task to more than one contact. Right now it only allows one at a time.
Amber Bales profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Smartsheet8.9
Based on 20 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer profile photo

Usability

No score
No answers yet
No answers on this topic
Smartsheet9.2
Based on 5 answers
I would give it this rating because it is very intuitive; however, some of the formulas take a bit more explanation to set up and they do not always work as expected.
Amber Bales profile photo

Support

No score
No answers yet
No answers on this topic
Smartsheet6.8
Based on 5 answers
I usually get a response within a few hours. I even followed up with a tech support specialist that I met while at the Smartsheet headquarters and he was able to help me out with another (very complex) formula.
Amber Bales profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Know your team roles and the expectations of your supervisor—from the top down. Implementing Smartsheet was definitely an iterative process that required (and still requires) maintenance and fine-tuning. Although we have a new working tool and process, I expect that we will continue to improve both through the next few years.
Courtney Barringer profile photo

Alternatives Considered

Kyle Culpepper profile photo
I was familiar with it, but no one else at my organization had it installed. I had to print to PDF and just send PDF files to everyone. I was the only person who could create or update and that was burdening my time and workload.
Kate Goldberg profile photo

Return on Investment

  • We were able to track our production teams work and refine our methods to improve deliverable dates.
  • Once our staff reached a certain size the capability of the software began to lag. Diminishing returns.
  • The lack of reporting features made data regression and extrapolation difficult.
Kyle Culpepper profile photo
  • We have noticed an increase in updated forms and information.
  • Fewer projects are falling behind.
  • People are making sure that they are collaborating on their work.
Shesha Kelley profile photo

Pricing Details

AceProject

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details