What users are saying about

Acronis Backup

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Top Rated
75 Ratings
151 Ratings

Acronis Backup

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Top Rated
75 Ratings
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Score 8.1 out of 101
151 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Acronis Backup

Acronis is well suited for a company that has at least one server to back up. The program will work with a wide variety of operating systems including Server 2012, 2016 and 2019. This program will also allow you to backup multiple servers from one host device. It will also works with Linux OS.
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Amazon S3

S3 is excellent for storing and serving static, media, and uploaded files. Keep your JS, CSS, and images there, as well as user-uploaded images and documents and app-generated documents, and then serve them through configuration in your scalable applications. Elastic Beanstalk and Lambda play very well with S3. If you grow to especially large scale, start managing the regions of your S3 buckets for optimal cloud service.
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Pros

  • Image backup and restore are very quick
  • Recover files and folders directly from File Explorer
  • Easy and Quick Installation
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  • Scalable
  • Reliable
  • Well documented
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Cons

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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  • Web interface is not the most intuitive at first. Takes some time getting used to
  • Private assets being displayed could end up breaking your site if you're unaware that you need to set them public
  • S3 is overall an expensive option for a smaller company
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Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
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Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
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Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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Alternatives Considered

We found the pricing, pre-sales technical support, customer service, billing, and post-sales technical support to be above par as compared to almost all other enterprise backup solutions. Some were equal or better in one or more areas, but no one had as high of marks as Acronis across the board
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Prior to using S3, we were hosting all of our assets from the assets pipeline in our Ruby on Rails application. For a small company, this approach was fine but as the assets doubled and tripled, this was no longer the way to go. S3 will help you scale regardless of company size. It is especially key when you have multiple products that hold a variety of assets - images and videos.
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Scalability

Acronis Backup7.7
Based on 26 answers
If you need a robust multisite backup solution, I would look elsewhere. If you need something small and affordable, Acronis will get the job done and get the job done well. I can't emphasize this enough: it just works.
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Return on Investment

  • When we restore files quickly we minimize time lost. Acronis is great with this.
  • The overall investment is small when compared with other solutions.
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  • We reduced the amount of money we were spending to store massive amounts of data in the cloud.
  • We were able to digitize all of our paper documents and store them in the cloud which helped us gain some office space back.
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Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Amazon S3

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details