Acronis Cyber Backup vs Ansible

• Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
• We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
• Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.

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• Agentless. For our implementation, this is the single biggest factor. If we have to touch the machine and install an agent before we can start managing it, that's already too much effort and slows us down.
• Re-entrant. This is not unique to Ansible, but certainly a huge improvement over custom scripts and such. Because it's such a huge effort to make scripts re-entrant, most of our scripts did not allow an elegant way to recover on failure. Manually cleaning up the half-attempt and re-trying is still too cumbersome, and being able to just re-run Ansible is a great improvement!
• Infrastructure as code. This is new to Ansible, and there are still a few minor bugs with their AWS modules, but it's been a huge help being able to define our infrastructure in an Ansible playbook, commit it to source control, and use one tool for all our DevOps tasks.

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• The web interface is slow and can kick you off from time to time
• I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
• The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors

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• Ansible Tower is a paid service, which can be annoying at times. But that is understandable, as it requires an additional level of support from the Ansible team to develop.
• There is a decently large learning curve for someone not familiar with setting up Unix environments. However, there is a very large support community with tons of documentation, so it's not a dealbreaker.

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• Every times you restore a file, you see the value and the ROI of backup.
• Backup is a great protection against ransomware, you can always restore files that has been infected.
• When you want to go back in previous version of files, it can be life saver.

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• We have been able to deploy solutions to client issues without impacting uptime.
• Most system administration tasks have been automated so I am now free to work on architectural improvements or customer support.
• Our customer support has improved thanks to Ansible as it has allowed me more time away from repetitive system activities so I may assist with customer questions and application testing.

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