Acronis Cyber Protect Cloud vs. Arcserve Cloud Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Protect Cloud
Score 8.5 out of 10
N/A
Acronis Cyber Protect integrates backup with AI-driven cybersecurity to deliver comprehensive cyber resilience. It offers rapid, one-click recovery, and simplified management for all IT environments.N/A
Arcserve Cloud Services
Score 5.5 out of 10
N/A
StorageCraft, an Arcserve company since the March 2021 merger, offers their StorageCraft Cloud Backup service as cloud-based backup contingency for data stored in cloud-based applications.N/A
Pricing
Acronis Cyber Protect CloudArcserve Cloud Services
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acronis Cyber Protect CloudArcserve Cloud Services
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Cyber Protect CloudArcserve Cloud Services
Considered Both Products
Acronis Cyber Protect Cloud
Chose Acronis Cyber Protect Cloud
The need to sign a contract with Microsoft and pay every time you need to increase infrastructure resources and downloads as well.
Chose Acronis Cyber Protect Cloud
Much better pricing, reliability, and [is] easier to use. Very nice to have a product we can control as a reseller, and the client can utilize [it] on their own to backup and restore files. It's great to have the entire security suite also available, where so many products …
Arcserve Cloud Services

No answer on this topic

Features
Acronis Cyber Protect CloudArcserve Cloud Services
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Acronis Cyber Protect Cloud
8.0
6 Ratings
6% below category average
Arcserve Cloud Services
-
Ratings
Anti-Exploit Technology7.85 Ratings00 Ratings
Endpoint Detection and Response (EDR)7.56 Ratings00 Ratings
Centralized Management8.66 Ratings00 Ratings
Hybrid Deployment Support8.65 Ratings00 Ratings
Infection Remediation8.26 Ratings00 Ratings
Vulnerability Management7.96 Ratings00 Ratings
Malware Detection7.66 Ratings00 Ratings
Best Alternatives
Acronis Cyber Protect CloudArcserve Cloud Services
Small Businesses
ThreatLocker
ThreatLocker
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Unitrends
Unitrends
Score 8.5 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Cyber Protect CloudArcserve Cloud Services
Likelihood to Recommend
9.4
(32 ratings)
9.0
(2 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.1
(7 ratings)
-
(0 ratings)
Support Rating
9.5
(7 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Acronis Cyber Protect CloudArcserve Cloud Services
Likelihood to Recommend
Acronis
The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.
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Arcserve
StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
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Pros
Acronis
  • Local backup to local encrypted and protected hard drives
  • Cloud backups of files, folders, or entire machines
  • Vulnerability assessment of systems
  • Antivirus and content filtering
  • Remote control of systems
  • Integration with Connectwise and other RMM and MSP tools
  • Replacement that's better than Dropbox or Google drive
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Arcserve
  • Easy file and folder backup and restoring.
  • Easy file and folder restoring with versioning.
  • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
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Cons
Acronis
  • The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
  • Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.
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Arcserve
  • Reporting is not white-labelled and its design has room for improvement
  • No automatic/scheduled virtual boot tests
  • Customization is very limited
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Likelihood to Renew
Acronis
They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.
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Arcserve
No answers on this topic
Usability
Acronis
The platform is quite intuitive and centralizes many functions into a single console, which facilitates the daily management of all clients. However, some sections—such as the RMM, security audit reports, or the Awareness service—could be more comprehensive to enhance the overall experience. La plataforma es bastante intuitiva y centraliza muchas funciones en una sola consola, lo que facilita la gestión diaria de todos los clientes. Sin embargo, algunos apartados como el RMM o los informes de auditoría de seguridad o el servicio de Awareness podrían ser más completos para mejorar la experiencia general.
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Arcserve
No answers on this topic
Support Rating
Acronis
Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
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Arcserve
No answers on this topic
Implementation Rating
Acronis
Everything just worked when we were setting the system up.
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Arcserve
No answers on this topic
Alternatives Considered
Acronis
Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.
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Arcserve
I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
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Return on Investment
Acronis
  • We have been able to further develop our customerbase and and more MSP as our partners
  • Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
  • It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.
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Arcserve
  • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
  • Increased profitability as its price is very competitive
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