Acronis Cyber Protect Cloud vs. MediaFire

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

It is well suited for large file sharing and file syncing. Easy to collaborate the files and provide access. File encryption, some features are pretty limited like the ease of use on front end as well. Customer support can be better and improve customer loyalty. Design can be improved for easier navigation and use.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Local backup to local encrypted and protected hard drives
• Cloud backups of files, folders, or entire machines
• Vulnerability assessment of systems
• Antivirus and content filtering
• Remote control of systems
• Integration with Connectwise and other RMM and MSP tools
• Replacement that's better than Dropbox or Google drive

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• FileDrop feature. This is an amazing functionality that increases collaboration among our team. People can drop files in a specific folder related to a project and we can keep it organized.
• Mobile Apps for Android and iOS. The apps works pretty well and you can carry your files everywhere.
• Regular and Instant Uploads - MediaFire checks for the exact same file in the cloud. If it finds it, the upload will be instant. Otherwise, it proceeds with regular upload.
• Multiple Upload Types - Basic, Flash and HTML5

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
• Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Download Page - When you generate a link to download some files it redirects users to a specific page where they can download the file. The page is sometimes confusing and with a lot of ads which can be a little bit annoying.
• Customization Option - you can find a customization section in "Settings", but there are just a few things that you can really customize. Maybe improving this would be nice to allow you personalize your environment (for companies, for instance).
• Blocked options for the free version - There are a lot of interesting options that are available just for business and pro versions. If you could at least test it before upgrading your version it would help users decide.
• Lack of PC sync client - Would be great if you could install a PC client that would synchronize your files.
• Problems when refreshing your files list in the browser. Sometimes it gets slow and you have to refresh the entire page to continue.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The platform is quite intuitive and centralizes many functions into a single console, which facilitates the daily management of all clients. However, some sections—such as the RMM, security audit reports, or the Awareness service—could be more comprehensive to enhance the overall experience. La plataforma es bastante intuitiva y centraliza muchas funciones en una sola consola, lo que facilita la gestión diaria de todos los clientes. Sin embargo, algunos apartados como el RMM o los informes de auditoría de seguridad o el servicio de Awareness podrían ser más completos para mejorar la experiencia general.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Everything just worked when we were setting the system up.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.

MediaFire's Pro Pricing is cheaper than Dropbox, although they're less known in the industry. I trust them with important documents, and they [have] never lost a file, whereas I can't say the same about other services like theirs. Customer service is fast and friendly if you need them, and their site is very clean and clutter free, which (to me) is important.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have been able to further develop our customerbase and and more MSP as our partners
• Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
• It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.

• Thanks to MediaFire I have been able to recover information stored many years ago on their servers, since they usually do not delete files after a certain time.
• It has helped me to be able to backup sensitive information from long before the existence of massive clouds, so if you did not make these backups you had to lose all the information, but thanks to half fire that did not happen to me.