Acronis Cyber Protect Cloud vs. NetApp SaaS Backup

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

My favorite feature of cloud data management is that it's simple to get all the business reports and analytics I need from a variety of data sources in a matter of minutes. As far as I'm concerned, it's the finest I've come across in terms of backup and safe access control.

Incentivized

• Local backup to local encrypted and protected hard drives
• Cloud backups of files, folders, or entire machines
• Vulnerability assessment of systems
• Antivirus and content filtering
• Remote control of systems
• Integration with Connectwise and other RMM and MSP tools
• Replacement that's better than Dropbox or Google drive

Incentivized

• Restores and searches are simple to carry out.
• Very simple to use design.
• Complex data recovery.

Incentivized

• The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
• Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.

Incentivized

• The process of securing the transfer of large amounts of data is difficult.
• At times, keeping track of several data backups might be complicated.
• Powerful devices are needed to recover data from the Cloud.

Incentivized

They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.

Incentivized

Overall, Acronis Cyber Protect Cloud is powerful and effective. The platform has user-friendly features and a centralized dashboard that simplifies management across multiple clients. This platform integrates backup, recovery, and security features effectively, all in one. It makes our lives easier.

Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.

Incentivized

Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.

We utilize it to implement database and cloud backups. It's a lot more efficient than Rubrik, for example. SLA domains can be used to establish backup and retention depending on business requirements because of the high frequency of backups. Additionally, NetApp SaaS Backup provides a constant cloud product backup.

Incentivized

• We have been able to further develop our customerbase and and more MSP as our partners
• Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
• It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.

• Cloud-based data loss management tools make data recovery a breeze.
• Data management for consumers is straightforward and good.
• Solutions for archiving and extracting data quickly.

Incentivized