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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis True Image

    Score8.3 out of 10
    N/AAcronis True Image is a backup, cloning, cyber protection and privacy tool suite for home users.N/A

    Arcserve Appliances

    Score5.8 out of 10
    N/AArcserve backup appliances are presented by the vendor as combining enterprise-ready software and industrial-grade hardware united, to create turnkey backup appliances for disaster recovery (DR) and application availability – now with Sophos Intercept X Advanced for defense against malware, exploits, and ransomware.N/A
    Pricing
    Acronis True ImageArcserve Appliances
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Acronis True ImageArcserve Appliances
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Acronis True ImageArcserve Appliances
    Considered Both Products
    Acronis
    No answer on this topic
    Arcserve
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Best Alternatives
    Acronis True ImageArcserve Appliances
    Small Businesses
    NetBackup Flex Appliances
    Score10 out of 10
    Acronis True Image
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Acronis True Image
    Score8.3 out of 10
    Enterprises
    NetBackup Flex Appliances
    Score10 out of 10
    NetBackup Flex Appliances
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis True ImageArcserve Appliances
    Likelihood to Recommend
    9.4
    (19 ratings)
    7.3
    (2 ratings)
    Usability
    9.0
    (3 ratings)
    8.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (9 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis True ImageArcserve Appliances
    Likelihood to Recommend
    Acronis
    Acronis Cyber Protect is great for any small/mid-sized business. The price point makes it attractive to all budgets >$100/year for 5 device deployments. Competitors offer less and charge more! Very happy with the suite of products, and renewals are simple and straightforward as well. I hope they don't change a thing!
    Incentivized
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    Arcserve
    Very good for quick onsite file and email restores. The built-in granular email restore tool is honestly amazing. The file restore options are similarly useful allowing the restoration of a single file or email from any restore point, making those little restore jobs super quick. It might not be the best for a bare metal restore however, as while it does have this functionality, it requires some additional setup of a server before a backup to allow this to work.
    Incentivized
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    Pros
    Acronis
    • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
    • Easy to use (set it and forget it)
    • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
    • Lots of backup options on the Windows version of ATI
    Incentivized
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    Arcserve
    • All in one spot for backup, restore, and security for off site locations.
    • Well priced for the large swathe of features it provides.
    • Low learning curve for administrators.
    Incentivized
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    Cons
    Acronis
    • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
    • Error messages could be less cryptic.
    • Support turnaround time and live assistance could be faster.
    Incentivized
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    Arcserve
    • Scalability. Main issue is each appliance has a finite space for backups, and can't be increased on the box itself without replacing it with another appliance completely.
    • Onboard interface. Doesn't have an interface that's accessible via the web natively. While that's great for security, it is a little awkward if you need to access it from offsite.
    Incentivized
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    Usability
    Acronis
    Protect my system from data loss and also can manage multiple devices via online cloud from any where and also can set Multifactor authentication for more secure login access. Archive any backup which will use less space and we can transfer it to any other space also so it is very easy as server admin to manage acronics utilities
    Incentivized
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    Arcserve
    It's very easy to use. Plug it in, run through the wizard and you're pretty much set. Hardly ever have to go back in and check on it. Everything can be scheduled fairly granularly. The console is simple and laid out well. While doing a restore takes a number of steps, it is not hard to follow what you're doing. A few things couple be displayed better, but the built in help options do explain things well enough.
    Incentivized
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    Performance
    Acronis
    Backups run fast and no significant performance issues other than the ones discussed previously.
    Incentivized
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    Arcserve
    No answers on this topic
    Support Rating
    Acronis
    Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
    Incentivized
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    Arcserve
    [I] have only used it a couple of times, but they've always been responsive and solved the issues I've had. Time to get to a person was fairly low, under 10 minutes each time.
    Incentivized
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    Alternatives Considered
    Acronis
    IDrive is incredibly faster than Acronis on cloud backup. After Acronis' failures on cloud storage I moved to IDrive for peace of mind. IDrive can also do local backups, and either variant of system state, server, outlook, exchange, etc. It does not however have the ability to do a full image of a bitlocked machine like Acronis, so I'm continuing the local imaging with Acronis.
    Incentivized
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    Arcserve
    Barracuda had the best console of the three we evaluated. Cloud hosted it was the easiest to access. However, it took forever to do the initial seeding backup, and then the nightly backups ran over into the next day. It was just so slow to do the backups - we never even tried a restore. The resulting backups also seemed to take up a significant amount of the appliances space, it was almost 3/4 full from the get go. Unitrends did not have natively a granular email restore option, it had a third-party option, but that was not something we were interested in. It also took a long time to run the backups. Arcserve was the fastest by far, [as] it did not fill up as much (way better deduplication) and it had a built-in granular email restore. While I wish it had a cloud console, overall it had the most important features we were looking for.
    Incentivized
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    Scalability
    Acronis
    The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
    Incentivized
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    Arcserve
    No answers on this topic
    Return on Investment
    Acronis
    • Peace of mind - knowing that if anything happens to our data, we can recover it.
    • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
    • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
    Incentivized
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    Arcserve
    • Increased costs due to having duplicates of functions we have at the main site.
    • Less complex than having to put full enterprise servers for these functions.
    • Effort saved in having all-in-one versus single systems.
    Incentivized
    Read full review
    ScreenShots

    Acronis True Image Screenshots

    Screenshot of data control, which supports backup in just two clicks, and all data and backup information is displayed in one placeScreenshot of a display of the data that is backed up, the number of backup versions in storage, and how many photos, videos, music and documents that are available to restore.