42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Acronis Cyber Protect Home Office (formerly Acronis True Image)

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Anonymous | TrustRadius Reviewer

Comodo Antivirus

[Comodo Antivirus] is good for
personal and professional use. It has the capability to detect viruses and
malware and remove them within no time. Its scanning speed is far better than
many other antivirus software. Its pricing is not so good so if one can afford
such a high rate anti-virus tool then I think one should go for it because it
is worth it.
Alex Hopkins | TrustRadius Reviewer

Pros

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
Shion Song | TrustRadius Reviewer

Comodo Antivirus

  • Comodo Antivirus is affordable, unlike other antiviruses out there
  • The software is accurate and fast when it comes to viruses and malware detection
  • There are regular updates that arm the software with the latest technology to fight malware and viruses
  • The software is easy to use
Anonymous | TrustRadius Reviewer

Cons

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Michael Sweeden | TrustRadius Reviewer

Comodo Antivirus

  • [I feel] its customer service is not good.
  • [I feel] its installation is a very long and slow process.
  • [I feel] its interface is a little bit annoying
Diana Richerdson | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Protect Home Office (formerly Acronis True Image)

No score
No answers yet
No answers on this topic

Comodo Antivirus

Comodo Antivirus 10.0
Based on 1 answer
We just renewed for our second year without even shopping around. We are very happy with it.
Justin Bongard | TrustRadius Reviewer

Usability

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

Comodo Antivirus

No score
No answers yet
No answers on this topic

Performance

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 9.0
Based on 1 answer
Backups run fast and no significant performance issues other than the ones discussed previously.
Shion Song | TrustRadius Reviewer

Comodo Antivirus

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 8.9
Based on 14 answers
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Andrew Egbert | TrustRadius Reviewer

Comodo Antivirus

Comodo Antivirus 9.0
Based on 2 answers
I have interacted with them several times, and I'm not giving them a 10 because they never blew my mind how good they were, but they certainly met my high expectations and helped us resolve all issues we had. We paid for support to help us set it up, and I think that was a good choice. There's a very steep learning curve at first with the initial configuration. We feel confident in being able to change everything now that we have been using it, but initially it was all a very new thing to us since we never had used a centrally managed Antivirus and Firewall program before.
Justin Bongard | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
dhruv gupta | TrustRadius Reviewer

Comodo Antivirus

AVG antivirus was a bit expensive tool offering the same features as that in Comodo but unfortunately, the working speed of AVG Business edition was not as fast as of Comodo and the way Comodo is efficient against Malware is unmatchable and it automatically removes the threats so we don't have to put any effort into this.
eva charlotte | TrustRadius Reviewer

Scalability

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 8.0
Based on 1 answer
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Shion Song | TrustRadius Reviewer

Comodo Antivirus

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
John Bode | TrustRadius Reviewer

Comodo Antivirus

  • Our business data is protected from advanced viruses.
  • The same kind of virus cannot attack or even try to attack twice as it keeps a history.
  • Its complex interface is its only demerit but still doesn’t really have any negative impact on our business.
Alex Hopkins | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis Cyber Protect Home Office (formerly Acronis True Image)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Comodo Antivirus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison