Acronis Cyber Protect Home Office is a collection of cybersecurity services for home professionals looking for a solution against data loss and cyberattacks.
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Comodo Antivirus
Score 8.6 out of 10
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Comodo Antivirus is available in a free edition, or paid editions with more advanced features.
The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the local backup image is perfectly awful and the months of tech support ended with them telling me I had a "VSS issue" on a brand new workstation and that I should just create a separate cloud image. After months of it taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Comodo [Antivirus] is able to use advanced technology against any kind of virus and malware which is very effective and authentic. It scans smoothly and is able to detect any kind of major or minor malware which is awesome. We highly recommend this tool for malware protection for almost all companies irrespective of their size and number of departments as it is ideal for all.
Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
Error messages could be less cryptic.
Support turnaround time and live assistance could be faster.
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
I have interacted with them several times, and I'm not giving them a 10 because they never blew my mind how good they were, but they certainly met my high expectations and helped us resolve all issues we had. We paid for support to help us set it up, and I think that was a good choice. There's a very steep learning curve at first with the initial configuration. We feel confident in being able to change everything now that we have been using it, but initially it was all a very new thing to us since we never had used a centrally managed Antivirus and Firewall program before.
Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
AVG antivirus was a bit expensive tool offering the same features as that in Comodo but unfortunately, the working speed of AVG Business edition was not as fast as of Comodo and the way Comodo is efficient against Malware is unmatchable and it automatically removes the threats so we don't have to put any effort into this.
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
