46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Attribute Ratings

  • Macrium Reflect is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.0

Acronis Cyber Protect Home Office

70%
17 Ratings
10.0

Macrium Reflect

100%
2 Ratings

Usability

10.0

Acronis Cyber Protect Home Office

100%
1 Rating

Macrium Reflect

N/A
0 Ratings

Performance

9.0

Acronis Cyber Protect Home Office

90%
1 Rating

Macrium Reflect

N/A
0 Ratings

Support Rating

8.5

Acronis Cyber Protect Home Office

85%
14 Ratings
9.0

Macrium Reflect

90%
1 Rating

Product Scalability

8.0

Acronis Cyber Protect Home Office

80%
1 Rating

Macrium Reflect

N/A
0 Ratings

Likelihood to Recommend

Acronis Cyber Protect Home Office

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Anonymous | TrustRadius Reviewer

Macrium Reflect

The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups.The Macrium Reflect server version is very suitable for backing up physical servers.
Wells Anderson | TrustRadius Reviewer

Pros

Acronis Cyber Protect Home Office

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
Shion Song | TrustRadius Reviewer

Macrium Reflect

  • Virtualize images to restore services
  • Mount backup images to restore files
  • Takes incremental backups pretty quick compared to other software
  • Creates synthetic full images well
Anonymous | TrustRadius Reviewer

Cons

Acronis Cyber Protect Home Office

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Michael Sweeden | TrustRadius Reviewer

Macrium Reflect

  • Capability to create an image file to restore directly to a cloud computer
  • Use a different default naming pattern for backup files
  • Support for Linux
Wells Anderson | TrustRadius Reviewer

Pricing Details

Acronis Cyber Protect Home Office

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Macrium Reflect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Acronis Cyber Protect Home Office

Acronis Cyber Protect Home Office 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

Macrium Reflect

No score
No answers yet
No answers on this topic

Performance

Acronis Cyber Protect Home Office

Acronis Cyber Protect Home Office 9.0
Based on 1 answer
Backups run fast and no significant performance issues other than the ones discussed previously.
Shion Song | TrustRadius Reviewer

Macrium Reflect

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Protect Home Office

Acronis Cyber Protect Home Office 8.5
Based on 14 answers
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Andrew Egbert | TrustRadius Reviewer

Macrium Reflect

Macrium Reflect 9.0
Based on 1 answer
We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Protect Home Office

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
dhruv gupta | TrustRadius Reviewer

Macrium Reflect

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin.ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up.The number of technical issues and quality of technical support have ruled out Acronis products.MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.
Wells Anderson | TrustRadius Reviewer

Scalability

Acronis Cyber Protect Home Office

Acronis Cyber Protect Home Office 8.0
Based on 1 answer
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Shion Song | TrustRadius Reviewer

Macrium Reflect

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Protect Home Office

  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
John Bode | TrustRadius Reviewer

Macrium Reflect

  • Improved our time on backups
  • More secure backups of our databases
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison