Acronis Cyber Protect Home Office vs Macrium Reflect | TrustRadius

What users are saying about

Score 7.9 out of 10

Based on 46 reviews and ratings

Score 9.5 out of 10

Based on 12 reviews and ratings

Attribute Ratings

Macrium Reflect is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.0

Acronis Cyber Protect Home Office

70%

17 Ratings

10.0

Macrium Reflect

100%

2 Ratings

Usability

10.0

Acronis Cyber Protect Home Office

100%

1 Rating

Macrium Reflect

N/A

0 Ratings

Performance

9.0

Acronis Cyber Protect Home Office

90%

1 Rating

Macrium Reflect

N/A

0 Ratings

Support Rating

8.5

Acronis Cyber Protect Home Office

85%

14 Ratings

9.0

Macrium Reflect

90%

1 Rating

Product Scalability

8.0

Acronis Cyber Protect Home Office

80%

1 Rating

Macrium Reflect

N/A

0 Ratings

Pros

Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
Easy to use (set it and forget it)
Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
Lots of backup options on the Windows version of ATI

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Art Director & Web Developer

shion.caMarketing & Advertising, 1-10 employees

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Virtualize images to restore services
Mount backup images to restore files
Takes incremental backups pretty quick compared to other software
Creates synthetic full images well

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Verified User

Engineer in Information Technology

Automotive Company, 201-500 employees

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Cons

Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
Error messages could be less cryptic.
Support turnaround time and live assistance could be faster.

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Michael Sweeden

Owner/Consultant

Michael Sweeden ConsultingComputer Hardware, 1-10 employees

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Capability to create an image file to restore directly to a cloud computer
Use a different default naming pattern for backup files
Support for Linux

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CEO (Chief Executive Officer)

SecureMyFirmInformation Technology & Services, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Usability

Acronis Cyber Protect Home Office 10.0

Based on 1 answer

Like I mention it's very intuitive an user friendly

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Verified User

Engineer in Information Technology

Computer Hardware Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Performance

Acronis Cyber Protect Home Office 9.0

Based on 1 answer

Backups run fast and no significant performance issues other than the ones discussed previously.

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Art Director & Web Developer

shion.caMarketing & Advertising, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Acronis Cyber Protect Home Office 8.5

Based on 14 answers

Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.

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Student

University of Wisconsin-StoutHigher Education, 201-500 employees

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Macrium Reflect 9.0

Based on 1 answer

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

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Verified User

Engineer in Information Technology

Automotive Company, 201-500 employees

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Alternatives Considered

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.

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Manager

Darts IT Networks Pvt. Ltd.Computer Networking, 51-200 employees

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Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin.ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up.The number of technical issues and quality of technical support have ruled out Acronis products.MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

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CEO (Chief Executive Officer)

SecureMyFirmInformation Technology & Services, 1-10 employees

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Scalability

Acronis Cyber Protect Home Office 8.0

Based on 1 answer

The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.

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Art Director & Web Developer

shion.caMarketing & Advertising, 1-10 employees

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No score

No answers yet

No answers on this topic

Return on Investment

Peace of mind - knowing that if anything happens to our data, we can recover it.
File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.

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Partner

Bode & Werner PLLCLaw Practice, 1-10 employees

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Improved our time on backups
More secure backups of our databases

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Verified User

Engineer in Information Technology

Automotive Company, 201-500 employees

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Screenshots

See Both Acronis Cyber Protect Home Office Screenshots

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