Action1 vs. ManageEngine OS Deployer

If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.

Incentivized

Easy to setup and train a colleague for use. PXE boot is great as well within the application.

Incentivized

• Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
• Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
• Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.

Incentivized

• Driver installs for models as long as the packages for devices are uploaded
• Agent installations for ManageEngine Endpont cental
• Displaying status in the UI for ongoing deployments

Incentivized

• Remote Access could use added functionality
• The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.

Incentivized

• An OS deployment needs to be able to handle Pre, While and Post actions. For example when using PXE to boot to WinPE I would like to be able to manage pre settings such as specific BIOS settings or make firmware upgrade and such.
• In addition to above it would be great to trigger actions based on wmi queries such as Make and Model.
• Scripting I was told is ongoing function to be released but I would like to instead of having the need to creat a script file such as a PS1 file and upload I would like the option to write the code directly in the UI for the specific template. This will make it easier to update.

Price, functionality, and continuous improvement of the product.

Incentivized

Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.

Very good usage for my IT team when needed.

Incentivized

I never contacted support services

Incentivized

very easy to start using it.

Incentivized

After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.

ManageEngine is eeasier to use and it not linux based.

Incentivized

• Saved hours per week on patching and able to ensure a 100% patching success rate.
• Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
• Improved support to our remote locations and users.
• Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.

Incentivized

• As ManageEngine OS Deployer is currently just in testing mode it yet haven't had a impact on our business but the possibility to manage different Remote Offices is a great deal and will make deployment easier.