Action1

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.5 out of 10
N/A
Action1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A
Pricing
Action1
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Action1
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
Action1
Considered Both Products
Action1
Chose Action1
While other RMMs may only be good at one thing, Action1 is really good at everything that their does. If they don't have it in the platform yet, that's because it's not good enough for their standards. From a pricing standpoint on Patch/Software management there is no match for …
Chose Action1
Action1 has a sweet spot with the functionality it provides at a great price point. The product is not overwhelming yet continues to grow with functionality that customers request.
Chose Action1
Freshdesk and Freshservice are great products with Freshservice being the better of the two. However, in comparison to Action1 with regards to our budget, it was an easy choice to select Action1. I selected Action1 not only because of the "free" price tag, but also because I …
Chose Action1
Aforementioned regarding the high cost of Lansweeper. In my experience, it also has a greater effort to configure and isn't as easy to deploy and customize out of the box. In my opinion, their platform is built around the assumption everyone is a long-time customer and/or a big …
Chose Action1
Action1 excels with patch management and their ability to show if applications have been marked as vulnerable. It is also hard to beat their free model where the first 200 are free. When I first started with Action1 it was only 50 endpoints so seeing that expand so much is …
Chose Action1
To be honest, I might have been lucky, but Action1 was the first I actually tested.
I've heard from our mother company from Italy, that they have tested NinjaOne but it was not what they were expecting in terms of vulnerability and patch management. I've recently suggested them …
Chose Action1
GFI LanGuard was pretty nice, but that was ages ago. I do pay for PDQ deploy and inventory though and am happy with that software...however, while its feature set does overlap with Action1, it is not just another flavor of the same thing, so I find that I use both of them.
Chose Action1
Action1 is cheaper then the competitors that I have used.
Chose Action1
From a functionality point of view the platforms are very similar, when we worked with NinjaOne they tried the hard push for us to onboard our entire organization. We didn't want that and they refused to scale down to the requirements of our small satellite office (<10 …
Chose Action1
Action1 is a similar but less feature-filled product than ConnectWise or Kaseya. However, Action1 can fulfill the main use-case scenarios of both products at a much lower cost per endpoint. Action1 is also constantly innovating and working with its users to improve upon the …
Chose Action1
For the amount of functionality you get with the cost, no other product compared to Action1 did. The free trial and free endpoints they offer help prove there is no time trial to rush and select a product. The support has been fantastic with the company as well as the Action1 …
Chose Action1
Action1 is much easier to use than PDQ and easier to use to create packages.
Chose Action1
Action1 provides much more control and features than ITarian.
Chose Action1
Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted.
Chose Action1
After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint …
Chose Action1
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most …
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Action1
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All AlternativesView all alternatives
User Ratings
Action1
Likelihood to Recommend
9.4
(16 ratings)
Likelihood to Renew
9.5
(2 ratings)
Usability
9.4
(9 ratings)
Support Rating
5.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
User Testimonials
Action1
Likelihood to Recommend
Action1
If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.
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Pros
Action1
  • Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
  • Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
  • Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
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Cons
Action1
  • Remote Access could use added functionality
  • The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
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Likelihood to Renew
Action1
Price, functionality, and continuous improvement of the product.
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Usability
Action1
Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.
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Support Rating
Action1
I never contacted support services
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Implementation Rating
Action1
very easy to start using it.
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Alternatives Considered
Action1
After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
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Return on Investment
Action1
  • Saved hours per week on patching and able to ensure a 100% patching success rate.
  • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
  • Improved support to our remote locations and users.
  • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
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ScreenShots

Action1 Screenshots

Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation