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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Action1

    Score9.4 out of 10
    N/AAction1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A
    Pricing
    Action1
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Action1
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Action1
    Considered Both Products
    Action1
    Chose Action1
    While other RMMs may only be good at one thing, Action1 is really good at everything that their does. If they don't have it in the platform yet, that's because it's not good enough for their standards. From a pricing standpoint on Patch/Software management there is no match for …
    Incentivized
    Chose Action1
    Action1 has a sweet spot with the functionality it provides at a great price point. The product is not overwhelming yet continues to grow with functionality that customers request.
    Incentivized
    Chose Action1
    Freshdesk and Freshservice are great products with Freshservice being the better of the two. However, in comparison to Action1 with regards to our budget, it was an easy choice to select Action1. I selected Action1 not only because of the "free" price tag, but also because I …
    Incentivized
    Chose Action1
    Aforementioned regarding the high cost of Lansweeper. In my experience, it also has a greater effort to configure and isn't as easy to deploy and customize out of the box. In my opinion, their platform is built around the assumption everyone is a long-time customer and/or a big …
    Incentivized
    Chose Action1
    To be honest, I might have been lucky, but Action1 was the first I actually tested.
    I've heard from our mother company from Italy, that they have tested NinjaOne but it was not what they were expecting in terms of vulnerability and patch management. I've recently suggested them …
    Incentivized
    Chose Action1
    GFI LanGuard was pretty nice, but that was ages ago. I do pay for PDQ deploy and inventory though and am happy with that software...however, while its feature set does overlap with Action1, it is not just another flavor of the same thing, so I find that I use both of them.
    Incentivized
    Chose Action1
    Action1 excels with patch management and their ability to show if applications have been marked as vulnerable. It is also hard to beat their free model where the first 200 are free. When I first started with Action1 it was only 50 endpoints so seeing that expand so much is …
    Incentivized
    Chose Action1
    Action1 is cheaper then the competitors that I have used.
    Incentivized
    Chose Action1
    From a functionality point of view the platforms are very similar, when we worked with NinjaOne they tried the hard push for us to onboard our entire organization. We didn't want that and they refused to scale down to the requirements of our small satellite office (<10 …
    Incentivized
    Chose Action1
    For the amount of functionality you get with the cost, no other product compared to Action1 did. The free trial and free endpoints they offer help prove there is no time trial to rush and select a product. The support has been fantastic with the company as well as the Action1 …
    Incentivized
    Chose Action1
    easy of use and pricing model, adn the 100 fee hosts is an amazing feaure.
    Incentivized
    Chose Action1
    Action1 is a similar but less feature-filled product than ConnectWise or Kaseya. However, Action1 can fulfill the main use-case scenarios of both products at a much lower cost per endpoint. Action1 is also constantly innovating and working with its users to improve upon the …
    Incentivized
    Chose Action1
    Action1 is much easier to use than PDQ and easier to use to create packages.
    Incentivized
    Chose Action1
    Action1 provides much more control and features than ITarian.
    Incentivized
    Chose Action1
    Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted.
    Incentivized
    Chose Action1
    After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint …
    Incentivized
    Chose Action1
    Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    20 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    20 Answers
    Best Alternatives
    Action1
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    LogMeIn Resolve
    Score9.1 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Action1
    Likelihood to Recommend
    9.7
    (20 ratings)
    Likelihood to Renew
    9.4
    (2 ratings)
    Usability
    9.5
    (13 ratings)
    Support Rating
    5.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    Action1
    Likelihood to Recommend
    Action1
    If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.
    Incentivized
    Read full review
    Pros
    Action1
    • Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
    • Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
    • Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
    Incentivized
    Read full review
    Cons
    Action1
    • Remote Access could use added functionality
    • The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
    Incentivized
    Read full review
    Likelihood to Renew
    Action1
    Price, functionality, and continuous improvement of the product.
    Incentivized
    Read full review
    Usability
    Action1
    Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.
    Read full review
    Support Rating
    Action1
    I never contacted support services
    Incentivized
    Read full review
    Implementation Rating
    Action1
    very easy to start using it.
    Incentivized
    Read full review
    Alternatives Considered
    Action1
    After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
    Read full review
    Return on Investment
    Action1
    • Saved hours per week on patching and able to ensure a 100% patching success rate.
    • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
    • Improved support to our remote locations and users.
    • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
    Incentivized
    Read full review
    ScreenShots

    Action1 Screenshots

    Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation