Acumbamail vs. GetResponse

Acumbamail is a newer email marketing tool that has plenty of room to grow, but they are off to a fantastic start. Setting up my first email list was super easy and intuitive. Creating broadcasts is straightforward, as are landing pages. And the automation flows that are built in are incredible. The biggest downside is some of the documentation being in Spanish. It's easy enough to translate but still slows you down. That said, I'm really looking forward to growing with Acumbamail!

Incentivized

GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.

Incentivized

• Creating Landing Pages.
• Built in Automations.
• Email List Maintenance.
• The email editor is simple to use and very intuitive.

Incentivized

• Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
• List building—GetResponse is ideal for setting-up and using any number of segmented lists/
• Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
• Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.

Incentivized

• The online support is excellent, but the written support is sometimes in Spanish.
• Setting up your account for better email deliverability takes some time.
• It's a newer program, so there is definitely some room for improvement in the user interface.

Incentivized

• The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
• The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.

Incentivized

As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question

Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher

Incentivized

Acumbamail is still in its infancy, so it's not fair to compare it to ConvertKit, which has been around for a while, but Acumbamail is very similar in its setup. In some ways, its automation look to be a lot more straightforward. I'm really hoping they'll be able to grow Acumbamail into a killer product!

Incentivized

Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.

Incentivized

• Still too early to tell, but down the road, the impact of having a good mailing list will be enormous!

Incentivized

• Only negative. They cleaned our entire contact list.
• We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
• They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.