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#1 Choice If One is Serious About Email marketing
January 02, 2024

#1 Choice If One is Serious About Email marketing

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GetResponse

We use Getresponse (GR) for (A) email marketing via autoresponders and broadcast emails (B) landing page development for some campaigns. The system has proven excellent on both fronts - especially noting the high delivery rates of emails. Furthermore, their 24*7 chat support is a definite plus for businesses since most of the queries get resolved quickly
  • Autoresponders
  • Broadcast emails
  • Email marketing automation
  • List management (including list quality)
  • GetResponse forms yet do not integrate very well with platforms likes studiopress
  • "content locker" is still not available
  • Definite positive impact
  • Furthermore, if the email copy and overall funnel setup is good, the system is handy for upselling, cross-selling, down-selling and so on
We selected GetResponse basis a feature-to-feature comparison and also an overall recommendation from a leading digital marketer

Do you think GetResponse delivers good value for the price?

Not sure

Are you happy with GetResponse's feature set?

Yes

Did GetResponse live up to sales and marketing promises?

Yes

Did implementation of GetResponse go as expected?

No

Would you buy GetResponse again?

Yes

1. Ease of use that is superbly complemented by a 24*7, co-operative support team 2. Intuitive user interface that makes it very easy for anyone to pick up and gain proficiency 3. compliance with the very best practices in the email marketing niche' (4) the landing page builder too, is very easy to use and will suffice for initial campaigns (Saving associated costs)

GetResponse Feature Ratings

9.2
WYSIWYG email editor
9
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
10
List management
9
Triggered drip sequences
Not Rated
9.0
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
Not Rated
9.0
Calendaring
Not Rated
Event/webinar marketing
9
9.0
Social sharing and campaigns
Not Rated
Social profile integration
9
9.7
Dashboards
10
Standard reports
10
Custom reports
9
8.3
API
10
Role-based workflow & approvals
Not Rated
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
6

GetResponse Support

Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, I continue to use a paid account. For a mid sized enterprise that is often short on technical resources, having a SaaS company like this with 24*7 support is a total game changer.
Yes - Large-scale bugs like GRs incompatibility with studiopress, still persist.
Yes. There was an early phase where we were struggling with email automation setup. The GR team, upon request, finally went out of the way to set it up entirely for us and walk us through the steps. I have continued with them for the same reason - the support team is quite accommodating and patient and some of the serving agents are exceptional smart