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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetResponse

    Score8.5 out of 10
    N/AGetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

    $19

    per month

    Pricing
    GetResponse
    Editions & Modules
    FREE
    $0
    per month Up to 500 contacts
    Email Marketing
    $19
    per month Up to 1,000 contacts
    Marketing Automation
    $59
    per month Up to 1,000 contacts
    Ecommerce Marketing
    $69
    per month Up to 1,000 contacts
    MAX and MAX²
    Custom (contact sales)
    per year
    Offerings
    Pricing Offerings
    GetResponse
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GetResponse
    Considered Both Products
    GetResponse
    Chose GetResponse
    We selected GetResponse basis a feature-to-feature comparison and also an overall recommendation from a leading digital marketer
    Incentivized
    Chose GetResponse
    Our company stands out for having very initial contact with our customers, and this is thanks to the templates that GetResponse has.
    Incentivized
    Chose GetResponse
    Over the years we have worked with quite a few email platforms. We feel that GetResponse is a solid competitor. The CRM side is not as strong as a product like Keep but we don't expect it to be. If we are really being fair and comparing apples to apples, then GetResponse is as …
    Incentivized
    Chose GetResponse
    GetResponse was the perfect tool for the size of our company. We checked out other tools and GetResponse had the best integration and capabilities in comparison to other competitors.
    Incentivized
    Chose GetResponse
    ActiveCampaign seems to check more of the boxes for our marketing agency needs. The ease of on-boarding multiple clients is wonderful.
    Incentivized
    Chose GetResponse
    Everything else at least sends the emails to my lists.
    Incentivized
    Chose GetResponse
    Better pricing and similar high delivery rates. Much active support and great number of customization available.
    Incentivized
    Chose GetResponse
    MailChimp is the best alternative to GetResponse but GetResponse's innovative design makes them better compared to. What I like more on GetResponse is it helps us to work from any device from anywhere and carry out a campaign from one device to another device. MailChimp offers …
    Incentivized
    Chose GetResponse
    GetResponse is much stronger in lead management and versatility than an ESP like MailChimp or SFMC. It isn't as versatile as HubSpot or Marketo and leaves a lot lacking in landing pages and scalability.
    Incentivized
    Chose GetResponse
    1. CRM functionality.
    2. Much cheaper
    3. Landing page is much better
    Incentivized
    Chose GetResponse
    My team has switched to GetResponse from MailChimp as it:
    - has more features that can be used
    - the ability to create flows and automations is a valuable feature
    Incentivized
    Chose GetResponse
    MailChimp is more basic but is free. Infusionsoft is more expensive but more complex - I have seen it dubbed "confusionsoft", but I have not tried it to confirm as it is out of our price range. GetResponse seems to have been a happy medium for us as it provides the services we …
    Incentivized
    Chose GetResponse
    We are evaluating new vendors and leaning towards MailChimp.
    Incentivized
    Chose GetResponse
    Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
    Incentivized
    Chose GetResponse
    Automational was discontinued. Customer service was much better with GetResponse than with Agile. Agile's customer service was very bad - made me feel inadequate, They treated me like a new customer even though I had been doing email marketing for over ten years. They severely …
    Incentivized
    Chose GetResponse
    GetResponse shares a lot of the same capabilities as ActiveCampaign and Infusionsoft. It's much cheaper than Infusionsoft and has a much easier interface than ActiveCampaign. It also offers a significant upgrade in feature set to MailChimp and Constant Contact who really …
    Incentivized
    Chose GetResponse
    GetResponse has a lot of the same functionality as Infusionsoft - but is more user-friendly and less expensive.
    Incentivized
    Chose GetResponse
    GetResponse worked great for the company's direct email needs with list segmenting, A/B testing, and reporting. I personally did not get to select the email tools used for the company, but it was effective and educational to newcomers with the tool.
    Incentivized
    Chose GetResponse
    I would say GetResponse is the perfect product for somebody who is new and looking for quality. Most alternatives are specialized for different types of mailing. So if one ESP doesn't work, another one will. SendInBlue for example is better suited for higher volume mailing but …
    Incentivized
    Chose GetResponse
    Mail Chimp and Icontact. GetResponse is easy to use and less complicated than the other platforms. I prefer Get Response to any other platform I have used because it gives me all the tools to get my clients and customers to pay attention. Other Platforms don't compare to …
    Chose GetResponse
    Prior to this we used iContact which was horrible and emails were not getting delivered and going into Spam. It was recommended by a co-worker who mentioned we used it before so we decided to adopt it again.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    GetResponse
    Email & Online Marketing
    Comparison of Email & Online Marketing features of GetResponse
    Feature
    GetResponse
    8.9
    22 Ratings
    15% above category average
    WYSIWYG email editor9.021 Ratings
    Dynamic content8.016 Ratings
    Ability to test dynamic content8.715 Ratings
    Landing pages9.016 Ratings
    A/B testing9.019 Ratings
    Mobile optimization9.022 Ratings
    Email deliverability reporting10.022 Ratings
    List management9.021 Ratings
    Triggered drip sequences8.217 Ratings
    Lead Management
    Comparison of Lead Management features of GetResponse
    Feature
    GetResponse
    9.0
    1 Ratings
    14% above category average
    Lead nurturing automation9.01 Ratings
    Lead scoring and grading9.01 Ratings
    Data quality management9.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of GetResponse
    Feature
    GetResponse
    9.0
    1 Ratings
    20% above category average
    Event/webinar marketing9.01 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of GetResponse
    Feature
    GetResponse
    9.0
    1 Ratings
    19% above category average
    Social profile integration9.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GetResponse
    Feature
    GetResponse
    9.7
    22 Ratings
    27% above category average
    Dashboards10.022 Ratings
    Standard reports10.021 Ratings
    Custom reports9.016 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of GetResponse
    Feature
    GetResponse
    8.3
    1 Ratings
    10% above category average
    API10.01 Ratings
    Customizability9.01 Ratings
    Third-party software integrations6.01 Ratings
    Best Alternatives
    GetResponse
    Small Businesses
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternatives
    User Ratings
    GetResponse
    Likelihood to Recommend
    8.0
    (24 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    User Testimonials
    GetResponse
    Likelihood to Recommend
    GetResponse
    GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
    Incentivized
    Read full review
    Pros
    GetResponse
    • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
    • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
    • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
    • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
    Incentivized
    Read full review
    Cons
    GetResponse
    • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
    • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
    Incentivized
    Read full review
    Likelihood to Renew
    GetResponse
    As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
    Read full review
    Support Rating
    GetResponse
    Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher
    Incentivized
    Read full review
    Alternatives Considered
    GetResponse
    Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
    Incentivized
    Read full review
    Return on Investment
    GetResponse
    • Only negative. They cleaned our entire contact list.
    • We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
    • They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.
    Read full review
    ScreenShots