GetResponse

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GetResponse	Score 8.3 out of 10	N/A	GetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.	$19 per month

Pricing

GetResponse

Editions & Modules

FREE: $0
per month Up to 500 contacts
BASIC: $19
per month Up to 1,000 contacts
PLUS: $59
per month Up to 1,000 contacts
PROFESSIONAL: $119
per month Up to 1,000 contacts
MAX and MAX²: Custom (contact us)
per year

Offerings

Pricing Offerings
GetResponse
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	GetResponse
Considered Both Products	GetResponse Verified User General Manager Chose GetResponse We selected GetResponse basis a feature-to-feature comparison and also an overall recommendation from a leading digital marketer Incentivized Helpful? BH Bryana Hammes Senior Associate Chose GetResponse Our company stands out for having very initial contact with our customers, and this is thanks to the templates that GetResponse has. Helpful? Jeff Smith Owner Principal Chose GetResponse Over the years we have worked with quite a few email platforms. We feel that GetResponse is a solid competitor. The CRM side is not as strong as a product like Keep but we don't expect it to be. If we are really being fair and comparing apples to apples, then GetResponse is as … Incentivized Helpful? Verified User Account Manager Chose GetResponse GetResponse was the perfect tool for the size of our company. We checked out other tools and GetResponse had the best integration and capabilities in comparison to other competitors. Incentivized Helpful? Verified User Employee Chose GetResponse ActiveCampaign seems to check more of the boxes for our marketing agency needs. The ease of on-boarding multiple clients is wonderful. Incentivized Helpful? Verified User Employee Chose GetResponse Everything else at least sends the emails to my lists. Helpful? Nikunj Gupta Founder Chose GetResponse Better pricing and similar high delivery rates. Much active support and great number of customization available. Incentivized Helpful? Mohammed Anzil Founder and Chief Editor Chose GetResponse MailChimp is the best alternative to GetResponse but GetResponse's innovative design makes them better compared to. What I like more on GetResponse is it helps us to work from any device from anywhere and carry out a campaign from one device to another device. MailChimp offers … Incentivized Helpful? Adam Blinzler Marketing Automation Manager Chose GetResponse GetResponse is much stronger in lead management and versatility than an ESP like MailChimp or SFMC. It isn't as versatile as HubSpot or Marketo and leaves a lot lacking in landing pages and scalability. Incentivized Helpful? Verified User Manager Chose GetResponse CRM functionality. Much cheaper Landing page is much better Incentivized Helpful? Rares Man Head Of Marketing Chose GetResponse My team has switched to GetResponse from MailChimp as it: - has more features that can be used - the ability to create flows and automations is a valuable feature Incentivized Helpful? Andrew Walker Physical Therapist, President Chose GetResponse MailChimp is more basic but is free. Infusionsoft is more expensive but more complex - I have seen it dubbed "confusionsoft", but I have not tried it to confirm as it is out of our price range. GetResponse seems to have been a happy medium for us as it provides the services we … Incentivized Helpful? Verified User Manager Chose GetResponse We are evaluating new vendors and leaning towards MailChimp. Incentivized Helpful? David Faustina Managing Partner Chose GetResponse Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others. Incentivized Helpful? Ron Edmonds Principal Chose GetResponse Automational was discontinued. Customer service was much better with GetResponse than with Agile. Agile's customer service was very bad - made me feel inadequate, They treated me like a new customer even though I had been doing email marketing for over ten years. They severely … Incentivized Helpful? Nicholas De Salvo Founder, Creative Director Chose GetResponse GetResponse shares a lot of the same capabilities as ActiveCampaign and Infusionsoft. It's much cheaper than Infusionsoft and has a much easier interface than ActiveCampaign. It also offers a significant upgrade in feature set to MailChimp and Constant Contact who really … Incentivized Helpful? Michelle Braun Curriculum Manager Chose GetResponse GetResponse has a lot of the same functionality as Infusionsoft - but is more user-friendly and less expensive. Incentivized Helpful? Verified User Employee Chose GetResponse GetResponse worked great for the company's direct email needs with list segmenting, A/B testing, and reporting. I personally did not get to select the email tools used for the company, but it was effective and educational to newcomers with the tool. Incentivized Helpful? Vitaliy Vinogradov Co Owner Chose GetResponse I would say GetResponse is the perfect product for somebody who is new and looking for quality. Most alternatives are specialized for different types of mailing. So if one ESP doesn't work, another one will. SendInBlue for example is better suited for higher volume mailing but … Incentivized Helpful? Elizabeth Fishman Project Manager Chose GetResponse Mail Chimp and Icontact. GetResponse is easy to use and less complicated than the other platforms. I prefer Get Response to any other platform I have used because it gives me all the tools to get my clients and customers to pay attention. Other Platforms don't compare to … Helpful? Verified User Manager Chose GetResponse Prior to this we used iContact which was horrible and emails were not getting delivered and going into Spam. It was recommended by a co-worker who mentioned we used it before so we decided to adopt it again. Helpful?
Top Pros	Pro Easy to use Pro Email marketing Pro Landing pages
Top Cons	Minus Customer service Minus Contact list Minus Real time

Features

GetResponse

Email & Online Marketing

Comparison of Email & Online Marketing features of Product A and Product B
	GetResponse 8.9 22 Ratings 13% above category average
WYSIWYG email editor	9.021 Ratings
Dynamic content	8.016 Ratings
Ability to test dynamic content	8.715 Ratings
Landing pages	9.016 Ratings
A/B testing	9.019 Ratings
Mobile optimization	9.022 Ratings
Email deliverability reporting	10.022 Ratings
List management	9.021 Ratings
Triggered drip sequences	8.217 Ratings

Lead Management

Comparison of Lead Management features of Product A and Product B
	GetResponse 9.0 1 Ratings 15% above category average
Lead nurturing automation	9.01 Ratings
Lead scoring and grading	9.01 Ratings
Data quality management	9.01 Ratings

Campaign Management

Comparison of Campaign Management features of Product A and Product B
	GetResponse 9.0 1 Ratings 17% above category average
Event/webinar marketing	9.01 Ratings

Social Media Marketing

Reporting & Analytics

Comparison of Reporting & Analytics features of Product A and Product B
	GetResponse 9.7 22 Ratings 26% above category average
Dashboards	10.022 Ratings
Standard reports	10.021 Ratings
Custom reports	9.016 Ratings

Platform & Infrastructure

Comparison of Platform & Infrastructure features of Product A and Product B
	GetResponse 8.3 1 Ratings 9% above category average
API	10.01 Ratings
Customizability	9.01 Ratings
Third-party software integrations	6.01 Ratings

Best Alternatives
	GetResponse
Small Businesses	Vbout Score 9.5 out of 10
Medium-sized Companies	PFL Direct Mail Platform Score 9.3 out of 10
Enterprises	PFL Direct Mail Platform Score 9.3 out of 10
All Alternatives	View all alternatives

User Ratings
	GetResponse
Likelihood to Recommend	9.0 (24 ratings)
Likelihood to Renew	9.0 (2 ratings)
Support Rating	9.0 (1 ratings)

User Testimonials
	GetResponse
Likelihood to Recommend	GetResponse GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well. Incentivized Jeff Smith Owner Principal Read full review
Pros	GetResponse Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly. List building—GetResponse is ideal for setting-up and using any number of segmented lists/ Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it. Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support. Incentivized Barry Feldman Owner Read full review
Cons	GetResponse The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality. The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics. Incentivized Brock Ross Marketing Project Manager Read full review
Likelihood to Renew	GetResponse As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question Elizabeth Fishman Project Manager Read full review
Support Rating	GetResponse Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher Incentivized Verified User Anonymous Read full review
Alternatives Considered	GetResponse Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others. Incentivized David Faustina Managing Partner Read full review
Return on Investment	GetResponse Only negative. They cleaned our entire contact list. We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM. They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000. Verified User Anonymous Read full review
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