What users are saying about

GetResponse

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Top Rated
42 Ratings

GetResponse

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Top Rated
42 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

GetResponse

GetResponse is good for marketing automation newbies that want a powerful platform without a steep learning curve. It appears to have a strong set of tools for creating automated sequences, but it's not your solution for large enterprise usage. Also, seeing as how competitive the market's become, while it's not expensive per se, it is a bit on the pricey side relative to some.
Barry Feldman profile photo

Feature Rating Comparison

Email & Online Marketing

GetResponse
7.0
WYSIWYG email editor
GetResponse
6.6
Dynamic content
GetResponse
6.2
Ability to test dynamic content
GetResponse
6.0
Landing pages
GetResponse
6.9
A/B testing
GetResponse
6.4
Mobile optimization
GetResponse
6.2
Email deliverability
GetResponse
8.3
List management
GetResponse
8.3
Triggered drip sequences
GetResponse
8.0

Reporting & Analytics

GetResponse
7.2
Dashboards
GetResponse
7.0
Standard reports
GetResponse
7.9
Custom reports
GetResponse
6.7

Pros

  • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
  • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
  • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
  • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
Barry Feldman profile photo

Cons

  • No video: you can't embed videos into your email. This was the primary reason why I switched to MailChimp.
  • Design: email templates were outdated or looked clunky.
  • Customer Service: hard to access.
Robert Foreman profile photo

Likelihood to Renew

GetResponse9.0
Based on 2 answers
Its comfortable for us and easy to use. Sending out emails is easy as pie and enjoyable. I would recommend
No photo available

Alternatives Considered

MailChimp is more basic but is free. Infusionsoft is more expensive but more complex - I have seen it dubbed "confusionsoft", but I have not tried it to confirm as it is out of our price range. GetResponse seems to have been a happy medium for us as it provides the services we need for a good value.
Andrew Walker profile photo

Return on Investment

  • It helps us continue to keep interest in our brand.
Andrew Walker profile photo

Pricing Details

GetResponse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details