Acumen Data Systems clockVIEW, now from Journyx vs. Time Doctor

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.

Incentivized

Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.

Incentivized

• Easily customized
• Flexible user interfaces
• ability to support multi-tenancy

Incentivized

• Tracked time both macro (categories) and micro (down to the project and the tasks)
• Reminded us when we went off task and got lured in via social media
• Provides us with detailed reports to share with joint venture partners, clients and more

• because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
• user interface not always intuitive to beginner users
• better integration with Active Directory

Incentivized

• One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.
• Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

Incentivized

This is user friendly and can be tailored to our business' needs

Incentivized

I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.

Incentivized

I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.

Incentivized

The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.

Incentivized

Other than we are happy with the way Time Doctor works for us, no key insights.

Incentivized

We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.

Incentivized

I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times

Incentivized

• Infinitely better management of employee labor hours
• Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
• Exponentially improved reporting on employee status, turnover reporting, census tracking.

Incentivized

• It helps me to use my time more effectively.
• For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive.

Incentivized