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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADAPTcrm

    Score7.2 out of 10
    N/AADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pricing
    ADAPTcrmKintone
    Editions & Modules
    No answers on this topic
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    ADAPTcrmKintone
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
    More Pricing Information
    Community Pulse
    ADAPTcrmKintone
    Considered Both Products
    ADAPT Software Applications, Inc.
    No answer on this topic
    Kintone
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    56 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    50 Answers
    Features
    ADAPTcrmKintone
    Sales Force Automation
    Comparison of Sales Force Automation features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    9.0
    3 Ratings
    14% above category average
    Kintone
    8.3
    9 Ratings
    6% above category average
    Customer data management / contact management8.73 Ratings9.76 Ratings
    Workflow management9.73 Ratings9.29 Ratings
    Territory management8.73 Ratings8.54 Ratings
    Opportunity management8.73 Ratings8.54 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings7.04 Ratings
    Contract management9.03 Ratings7.03 Ratings
    Quote & order management9.73 Ratings7.54 Ratings
    Interaction tracking8.43 Ratings00 Ratings
    Channel / partner relationship management9.03 Ratings9.33 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    9.2
    3 Ratings
    18% above category average
    Kintone
    9.0
    7 Ratings
    16% above category average
    Case management9.73 Ratings9.67 Ratings
    Call center management9.03 Ratings00 Ratings
    Help desk management9.03 Ratings8.56 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    14% above category average
    Kintone
    8.0
    2 Ratings
    3% above category average
    Lead management9.03 Ratings8.02 Ratings
    Email marketing8.73 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    17% above category average
    Kintone
    8.9
    9 Ratings
    14% above category average
    Task management9.73 Ratings9.06 Ratings
    Billing and invoicing management8.73 Ratings00 Ratings
    Reporting9.03 Ratings8.89 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    17% above category average
    Kintone
    8.1
    8 Ratings
    6% above category average
    Forecasting9.03 Ratings00 Ratings
    Pipeline visualization8.73 Ratings8.34 Ratings
    Customizable reports9.73 Ratings8.08 Ratings
    Customization
    Comparison of Customization features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    13% above category average
    Kintone
    8.9
    11 Ratings
    15% above category average
    Custom fields8.73 Ratings9.211 Ratings
    Custom objects8.43 Ratings9.09 Ratings
    Scripting environment8.73 Ratings00 Ratings
    API for custom integration9.02 Ratings8.65 Ratings
    Security
    Comparison of Security features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    8% above category average
    Kintone
    9.5
    10 Ratings
    12% above category average
    Single sign-on capability9.03 Ratings00 Ratings
    Role-based user permissions9.23 Ratings9.510 Ratings
    Social CRM
    Comparison of Social CRM features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    15% above category average
    Kintone
    -
    Ratings
    Social data9.03 Ratings00 Ratings
    Social engagement8.43 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    17% above category average
    Kintone
    8.5
    2 Ratings
    12% above category average
    Marketing automation9.03 Ratings8.52 Ratings
    Compensation management8.72 Ratings00 Ratings
    Platform
    Comparison of Platform features of ADAPTcrm and Kintone
    Feature
    ADAPTcrm
    8.7
    2 Ratings
    13% above category average
    Kintone
    9.3
    6 Ratings
    20% above category average
    Mobile access8.72 Ratings9.36 Ratings
    Best Alternatives
    ADAPTcrmKintone
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Coevera
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADAPTcrmKintone
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (8 ratings)
    Usability
    9.0
    (2 ratings)
    9.4
    (16 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.4
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (43 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    ADAPTcrmKintone
    Likelihood to Recommend
    ADAPT Software Applications, Inc.
    We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
    Read full review
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
    Read full review
    Pros
    ADAPT Software Applications, Inc.
    • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
    • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
    • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
    Incentivized
    Read full review
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
    Read full review
    Cons
    ADAPT Software Applications, Inc.
    • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
    Incentivized
    Read full review
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
    Read full review
    Likelihood to Renew
    ADAPT Software Applications, Inc.
    No answers on this topic
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
    Read full review
    Usability
    ADAPT Software Applications, Inc.
    Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
    Read full review
    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
    Read full review
    Reliability and Availability
    ADAPT Software Applications, Inc.
    No answers on this topic
    Kintone
    Never had an issue with this.
    Incentivized
    Read full review
    Performance
    ADAPT Software Applications, Inc.
    No answers on this topic
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
    Read full review
    Support Rating
    ADAPT Software Applications, Inc.
    CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
    Incentivized
    Read full review
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
    Read full review
    Online Training
    ADAPT Software Applications, Inc.
    No answers on this topic
    Kintone
    The training was seamless and easy to follow
    Incentivized
    Read full review
    Implementation Rating
    ADAPT Software Applications, Inc.
    No answers on this topic
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
    Read full review
    Alternatives Considered
    ADAPT Software Applications, Inc.
    ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
    Incentivized
    Read full review
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ADAPT Software Applications, Inc.
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
    Read full review
    Scalability
    ADAPT Software Applications, Inc.
    No answers on this topic
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
    Read full review
    Professional Services
    ADAPT Software Applications, Inc.
    No answers on this topic
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
    Read full review
    Return on Investment
    ADAPT Software Applications, Inc.
    • It has resulted in growth of our company.
    • It has enabled to make more connections in market.
    • It has proved as a time saver for us.
    • Its cost has a major negative impact on us.
    Read full review
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
    Read full review
    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile