What users are saying about
12 Ratings
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Score 7 out of 101
12 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Aderant Handshake

The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
David Tobin profile photo

Algolia

If you have a dedicated developer who has the technical know-how to delve deep into Algolia's documentation to figure out what makes it tick, this is the product for you. Algolia's framework is extremely powerful, making search instantaneous and providing users with results at break-neck speeds. If all you need is great search, but you do not require a complex relevancy algorithm running it, Algolia will work well for you. The more complex your use case, the more expensive the product becomes.
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Pros

  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
David Tobin profile photo
  • Extremely fast search results
  • Very easy to set up, no maintenance needed from our side
  • Efficient and easy to adapt ranking formula
Rich Warren profile photo

Cons

  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
David Tobin profile photo
  • Customising the react packages can be difficult. Easy to send an excessive amount of requests
  • Customising ranking is restricted to prioritising factors, rather than weighting each factor individually
  • Costs can escalate dramatically when you expand your traffic
Rich Warren profile photo

Alternatives Considered

None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
David Tobin profile photo
We selected Algolia because it was ridiculously fast and we liked the direction the company was going. We also did not want to deal with a self hosted solution like Solr.
Michael Riess profile photo

Return on Investment

  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
David Tobin profile photo
  • Algolia was quick to implement saving on dev costs
  • High quality tech support also sped implementation and bug fixes
  • Reliability has helped us by not having costs associated with outages
Michael Riess profile photo

Pricing Details

Aderant Handshake

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Algolia

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details