AdmitHub vs. Blackboard Learn by Anthology

AdmitHub is nearly ideal for student success and retention with traditionally aged and younger students. They enjoy engaging with the platform and the AI. However, many of our older students do not enjoy engaging with the platform and the AI. In fact, some find it frustrating and confusing. If a bot that was somehow friendlier to older students was implemented, that would be ideal.

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A school with a well-established technology imprint with their students (for example, ours is a BYOB school where every student has their own laptop and must bring it to school every day and where over 99% of our families have reliable broadband at home) is a reasonable scenario for using The arrogance and intransigence of the sales force is quite disconcerting… They are no longer the only game in town and don't yet realize it. Less well-off schools/families may find it a challenge if students must be on campus or at a public library in order to use the technology. Obviously, during the pandemic, this became problematic for some districts.

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• The AI conversations were surprisingly engaging.
• However, the AI conversations did take a while to learn to respond to some inquiries.
• Enriched and detailed analytics as well as customizable surveys.

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• Blackboard Learn makes submitting assignments electronically simple and provides a variety of built-in Web-based tools like e-portfolios, wikis, and blogs that our students use to create their own content.
• Blackboard Learn is intuitive and easy to navigate from a students perspective
• Blackboard Learn has many integrations available for connecting this LMS to other tools we use at our institution.

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• The majority of our students are low-income, and at times, they are unreachable as a result of losing internet or cellular service. If mailed flyers and handouts could be generated, that would be great!
• I wish we could do more of our own personalized messaging.
• I wish there were a few more mobile application specific features.

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• Blackboard Learn has some limitations when it comes to submissions
• It is not that user friendly, I had to spend some time to get a hang of it in the beginning
• I have been struggling a bit with deletion of manually added courses

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There are several aspects of Desire2Learn that outweigh the benefits of using Blackboard. I find that the Desire2Learn system is a bit more user friendly and looks more up-to-date. However, the decision to renew systems is not up to me because the entire University uses the same system. Regardless, I think I would choose Desire2Learn over Blackboard because of its improved user interface.

It is very usable for both faculty and students. The interface is pretty intuitive and most students can use it without a lot of additional training. Faculty do need some training to effectively use the interface, but they usually get it pretty quickly. We have had to create some additional programming to give faculty a way to delve deeper into the content.

My Blackboard support comes from the university I work with. They are responsive--eventually... but it takes them sometimes a week to respond to a reported issue. For example, I reported 2 issues last week and one was resolved and I was contacted about one still open option today. That is too long for a tech issue. I have not contacted any support offered directly by Blackboard, which may be a completely different experience altogether.

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Blackboard's Managed Hosting was top-notch in getting us up and running quickly.

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Both Ravenna and Salesforce Education Cloud both feature robust online enrollment management and lead-tracking solutions. However, AdmitHub is superior with regard to communications, as well as AI and replacing manual tasks with automated processes. AdmitHub has a superior ability to send surveys, which has been extremely helpful in making
data-driven decisions, especially during the global pandemic. The
system proved very easy to use to train end-users.

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Coursera offers a variety of modules in which a team is able to work on then, but [Blackboard Learn] offers more options to understand how are the team members developing and which tasks have offered a harder challenger for them. [Blackboard Learn] also offers a variety of reports that can be generate by a team lead.

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• We have had an 11% uptick in year over year retention.
• We completed an all-student survey in less than a third of the time of any previous year.
• We are trending towards reaching pre-pandemic enrollment levels a semester sooner than expected.

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• At one of the institutions that I worked for, the ROI was excellent for the number of users we were serving; however, I could not speak to other instances as I was not aware of the overall cost of the contract.

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