AdmitHub vs. Ellucian Banner

AdmitHub is nearly ideal for student success and retention with traditionally aged and younger students. They enjoy engaging with the platform and the AI. However, many of our older students do not enjoy engaging with the platform and the AI. In fact, some find it frustrating and confusing. If a bot that was somehow friendlier to older students was implemented, that would be ideal.

Incentivized

As a SIS, Banner Pages is the full meal deal. There are multiple modules that integrate out of the box. Because Banner is all I've ever used as a SIS, I can't contrast it with another program. I can say, it gets the job done for us. I will also say that a tremendous amount of time goes into strategizing how to get new functions to work for us and there always seems to be some catch that requires even more work. In general, the university has been hesitant to build too many modifications into Banner because they take a lot of time to maintain. Inevitably, a new update (of which there are MANY for Banner) will break stuff that isn't "vanilla." This is unfortunate because we've had some great ideas for how to make Banner better for us, but also understandable. If you're looking for a highly modular system, this isn't it. Banner has lots of components, but the components work the way they work and that's that. Also, don't expect very quick responses to bugs or glitches. If the bug is major, yes, it will be addressed. But, little function issues seem to be regularly overlooked.

Incentivized

• The AI conversations were surprisingly engaging.
• However, the AI conversations did take a while to learn to respond to some inquiries.
• Enriched and detailed analytics as well as customizable surveys.

Incentivized

• I think it's great to use if you are tracking grades for certain classes, especially if you'd like to see how students do, comparing midterm to final grades. If you have the permissions, you can see both.
• It's also good to track students individually. You can look up a certain semester, and see how they did in that particular time frame, but you can also see their cumulative gpa, or even look up their entire course history.

Incentivized

• The majority of our students are low-income, and at times, they are unreachable as a result of losing internet or cellular service. If mailed flyers and handouts could be generated, that would be great!
• I wish we could do more of our own personalized messaging.
• I wish there were a few more mobile application specific features.

Incentivized

• One thing I miss from the previous version of Ellucian Banner, is the control + page down. I struggle with alt + page down.
• I love the Ellucian Banner favorites; however, it is a little difficult to navigate.
• I can honestly only think of 2 things that could be improved. I use Ellucian Banner daily.

Incentivized

We have no reason not to renew with Ellucian - we are in deep with the ecosystem, and have Ellucian providing us with information technology support. If anything, should the opportunity arise, we'd probably consider adding a different ellucian tools into the suite of applications we already have on board.

Incentivized

You definitely have to learn it before it becomes easy to use. It's better than it was, but it's still not entirely intuitive. You can't just look at it and play around to figure out how it works

Incentivized

It's pretty much up all the time.

Incentivized

Has gotten much better due to new hardware.

Incentivized

Our department generally does not contact the support center for Banner but the IT department does. That being said, in the seven years that I have been here, I have not once needed to contact the support center; we have had no glitches on Banner's side that needed to be addressed.

Incentivized

very satisfied, along with the IT staff and ellucian support the upgrades do very well and have minimum down time.

Incentivized

Both Ravenna and Salesforce Education Cloud both feature robust online enrollment management and lead-tracking solutions. However, AdmitHub is superior with regard to communications, as well as AI and replacing manual tasks with automated processes. AdmitHub has a superior ability to send surveys, which has been extremely helpful in making
data-driven decisions, especially during the global pandemic. The
system proved very easy to use to train end-users.

Incentivized

PeopleSoft was more user-friendly. It also provided the ability to save and bookmark queries. PeopleSoft will allow users to use common names to search for queries. Overall, it seemed much more current than Banner. PeopleSoft provided enrollment data for specific sections which allowed one to spot trends of enrollment in a given class.

Incentivized

being able to scale with hardware was easy and not cumbersome. We were allowed to user virtual machines which made things very scalable.

Incentivized

• We have had an 11% uptick in year over year retention.
• We completed an all-student survey in less than a third of the time of any previous year.
• We are trending towards reaching pre-pandemic enrollment levels a semester sooner than expected.

Incentivized

• There is positive ROI on the product overall. It had reduced or allowed us to focus our staff members on something which is very use and it does the job in the background.
• The application has supported in a lot of ways in saving resources and utilizing them in very productive & efficient manner

Incentivized