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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Reader

    Score8.6 out of 10
    N/AAcrobat Reader is a PDF viewer and converter, available as a free download from Adobe. Users can view, sign, collaborate on and annotate PDF files, or edit and convert PDFs into file formats like Excel and Word.N/A

    Square 9 Softworks

    Score9.3 out of 10
    N/AFor document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

    $250

    per month 5 users

    Pricing
    Adobe Acrobat ReaderSquare 9 Softworks
    Editions & Modules
    No answers on this topic
    Square 9 Process Automation Essentials
    $50
    per month per user (5 User Minimum)
    Square 9 Digital Transformation Essentials
    $68
    per month per user (5 User Minimum)
    Square 9 Enterprise Essentials
    $75
    per month per user (10 User Minimum)
    Offerings
    Pricing Offerings
    Adobe Acrobat ReaderSquare 9 Softworks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsOffered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
    More Pricing Information
    Community Pulse
    Adobe Acrobat ReaderSquare 9 Softworks
    Considered Both Products
    Adobe
    No answer on this topic
    Square 9 Softworks
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    71 Answers
    96%
    Would buy again
    68 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    67 Answers
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    73 Answers
    96%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    45 Answers
    100%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    49 Answers
    88%
    Implementation went as expected
    50 Answers
    Features
    Adobe Acrobat ReaderSquare 9 Softworks
    PDF Editors
    Comparison of PDF Editors features of Adobe Acrobat Reader and Square 9 Softworks
    Feature
    Adobe Acrobat Reader
    9.1
    2 Ratings
    6% above category average
    Square 9 Softworks
    -
    Ratings
    Edit Text and Images9.02 Ratings00 Ratings
    Merge or Split PDFs9.52 Ratings00 Ratings
    Add Annotations9.02 Ratings00 Ratings
    Text Recognition (OCR)8.02 Ratings00 Ratings
    Page Management8.52 Ratings00 Ratings
    Form Creation and Editing10.01 Ratings00 Ratings
    Secure PDFs10.01 Ratings00 Ratings
    Convert to Different Formats9.02 Ratings00 Ratings
    Comment and Review Tools9.02 Ratings00 Ratings
    Undo and Redo Actions8.52 Ratings00 Ratings
    Best Alternatives
    Adobe Acrobat ReaderSquare 9 Softworks
    Small Businesses
    Tungsten Power PDF
    Score9.8 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Email to PDF for Outlook
    Score8 out of 10
    Tungsten Capture
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat ReaderSquare 9 Softworks
    Likelihood to Recommend
    9.5
    (75 ratings)
    9.3
    (75 ratings)
    Likelihood to Renew
    7.2
    (2 ratings)
    4.9
    (7 ratings)
    Usability
    9.5
    (3 ratings)
    8.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    6.4
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Adobe Acrobat ReaderSquare 9 Softworks
    Likelihood to Recommend
    Adobe
    After creating a document, converting it into Adobe Acrobat Reader is usually very easy for storage in my computer, sending/sharing via emails, etc. This also saves a significant amount of unnecessary printing and paper waste, which is great for reducing waste. I don't have to worry about not having the right software/app to view, edit, and share with anyone.
    Incentivized
    Read full review
    Square 9 Softworks
    Square 9 Softworks is really good for internal and external filing services. Square 9 Softworks is also an application that can be utilized for databases to store and extract data. If the volume of your filing isn’t heavy or on a day-to-day basis then I wouldn’t recommend Square 9 Softworks.
    Incentivized
    Read full review
    Pros
    Adobe
    • It has all the tools that individuals need for reading/doing light editing of PDF files.
    • It is the most secure PDF reader on the market, and it tends to get patched with timely updates on a regular basis.
    • It usually works very well, as far as the software itself. It doesn't crash a lot, or is particularly an error prone software platform.
    Incentivized
    Read full review
    Square 9 Softworks
    • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
    • While indexing fields in Global Search, the Key Free tool works great.
    • Global Search is well-organized. It's easy to navigate and find your documents.
    • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
    Incentivized
    Read full review
    Cons
    Adobe
    • Being able to add image "stamps" to a document is a little tricky as the stamp has to already be in PDF format (at least on Mac) to work. This mean you have to convert the image to PDF before you can use it as a stamp.
    • Being only able to save one signature and one set of initials is a bit of a pain but you can actually use stamps if you need different versions frequently used scribbles for various reasons. The stamp won't secure the document and prevent future changes the same way the signature would though.
    • All of the other features you might want to use are only included with Acrobat Pro but the options are all displayed in the Reader app. When clicked they will offer the free trial that leads to a paid subscription. This is more of an annoyance but you can't fault Adobe for trying to make a sale.
    Incentivized
    Read full review
    Square 9 Softworks
    • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalForms could have better formatting tools to enhance the fields and text formatting
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    To be honest, I do not have any say in the renewal of Adobe Acrobat Reader DC. It is managed at an enterprise level, and the decision to renew or not renew is handled well above my pay grade as an external consultant.
    Incentivized
    Read full review
    Square 9 Softworks
    We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
    Incentivized
    Read full review
    Usability
    Adobe
    Again, Adobe Creative Suite is widely used and backed by an industry leader, making the experience very familiar and common for anyone who has used a PDF and wants more features to interact with it. It also makes copy text a lot easier than just previewing the file.
    Read full review
    Square 9 Softworks
    The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Square 9 Softworks
    Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
    Read full review
    Performance
    Adobe
    No answers on this topic
    Square 9 Softworks
    With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    Square 9 Softworks
    We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    No answers on this topic
    Square 9 Softworks
    It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
    Read full review
    Implementation Rating
    Adobe
    The application is pretty much "plug and play"
    Incentivized
    Read full review
    Square 9 Softworks
    I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    We have reviewed DocuSign in comparison to [Adobe] Acrobat Reader [DC's] e-sign capabilities. We found that DocuSign has more robust options when creating contracts and consent capabilities. DocuSign's online UI is much more suited to this type of task as well. However, we decided to stick with [Adobe] Acrobat Reader DC because of the price (DocuSign is more expensive) and we felt we didn't need all of the bells and whistles for contract signature and consent.
    Read full review
    Square 9 Softworks
    We tried Etrieve before Square 9 and it never got off the ground. Our requirements were too complex and the platform could not accommodate them. Square 9 offered the flexibility and customization we needed from the start. Support worked with us to build workflows that actually fit our processes instead of forcing us into a rigid structure.
    Incentivized
    Read full review
    Scalability
    Adobe
    No answers on this topic
    Square 9 Softworks
    The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
    Read full review
    Return on Investment
    Adobe
    • It's available for free, so there is no excuse to not install
    • Contains features that you would normally have to pay for in competitor software, so it has a positive impact on ROI
    • Reduces the amount of printing
    • Decreases the amount of time spent on regulatory and governance documentation
    Incentivized
    Read full review
    Square 9 Softworks
    • Reduction in human error through manual data entry process now being automated
    • Reduction in cost due to automation allowing the function to not require a full time employee
    • Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
    Incentivized
    Read full review
    ScreenShots

    Square 9 Softworks Screenshots

    Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.Screenshot of Documents are stored in a secure, searchable archive.