Likelihood to Recommend If your organization uses PDFs frequently, then Adobe Acrobat feels like must-have. I could not imagine our organization not using it. The ability to create, organize, and edit PDFs easily and intuitively are the main reasons my organization uses it. The other additional functions and features are "nice to haves", but ultimately, don't impact our day-to-day
Read full review LSSP Corporation (PinPoint DMS)
Pinpoint is great if you have a lot of documents that need to be organized in a specific way. It works really well for our organization which has to go through an annual audit. Anything the auditors might need can be easily found and emailed to them with only a few clicks of the mouse rather than digging through file cabinets and storage boxes
Read full review Pros Easy to understand- the program has a very intuitive layout that is great for people who doesn't use the product very much Includes all features you might need. There are many features I didn't even think we would need that they have included. They have a very recognizable name so my clients feel they can trust what they are being asked to open/sign since the Adobe name is next to it. Read full review LSSP Corporation (PinPoint DMS)
Workflows Document searching customization Read full review Cons It would be good if Adobe Acrobat could utilize less system resources. I have had crashes due to memory and CPU load this week Quicker load times from a cold launch Easier collaborative commenting for offline documents - knowing where and who wrote what Ensuring documents don't have issues where text cannot be copied before publishing Read full review LSSP Corporation (PinPoint DMS)
I would like to see more functionality with the contact manager system We still haven't been able to master the automatic filing feature It is difficult to make changes to the setup after you have been using it a while, kind of stuck with the way you organize things. Read full review Likelihood to Renew I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
Read full review LSSP Corporation (PinPoint DMS)
Usability My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
Read full review LSSP Corporation (PinPoint DMS)
It does take some time to learn about all of the features and systems within Pinpoint. It is also slightly difficult to set up, however, we have invested a lot of time into making it work for our organization and we don't regret that investment at all. The Pinpoint staff has always been very helpful and accommodating to anything we need.
Read full review Reliability and Availability Pretty much always there for my business and personal needs.
Read full review LSSP Corporation (PinPoint DMS)
Performance One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Support Rating Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
Read full review LSSP Corporation (PinPoint DMS)
The support team with Pinpoint is wonderful. I have always had all of my questions answered in a very timely manner by someone who knows my system and understands our goals. I always feel listened to and our problems are taken care of. I enjoy the option to email for assistance or jump on a quick conference call to talk about an issue
Read full review Online Training Answered basic questions.
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Implementation Rating Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
Read full review LSSP Corporation (PinPoint DMS)
Alternatives Considered There really is no comparison. Although we use other PDF programs, we mainly utilize Adobe. Not only because we find it to be a better program but also because everyone is more familiar with it. However, the other products are implemented for various reasons, such as a feature or 2 that we find necessary to use at times.
Read full review LSSP Corporation (PinPoint DMS)
Scalability I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review LSSP Corporation (PinPoint DMS)
Return on Investment Adobe Acrobat has improved the security of our documents, resulting in less risk, as protecting documents is essential to ensure compliance with privacy laws. It saves our company money, as the product makes it easier for our employees to complete their jobs. The product assists our employees with providing quality work product. Read full review LSSP Corporation (PinPoint DMS)
Saves time Saves money Increased audit performance Read full review ScreenShots Adobe Acrobat Screenshots