Adobe Acrobat vs. SmartVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
SmartVault
Score 5.5 out of 10
N/A
SmartVault is a file syncing and sharing option from the Houston based company of the same name.
$16
per user/per month
Pricing
Adobe AcrobatSmartVault
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
Starter
$16
per user/per month
Professional
$20
per user/per month
Accounting Pro
$40
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Adobe AcrobatSmartVault
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatSmartVault
Features
Adobe AcrobatSmartVault
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Adobe Acrobat
-
Ratings
SmartVault
8.3
2 Ratings
0% below category average
Document collaboration00 Ratings10.01 Ratings
Access control00 Ratings5.02 Ratings
File search00 Ratings10.01 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Adobe Acrobat
-
Ratings
SmartVault
7.0
2 Ratings
21% below category average
User and role management00 Ratings9.01 Ratings
File organization00 Ratings5.02 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Adobe Acrobat
-
Ratings
SmartVault
5.0
2 Ratings
53% below category average
Performance00 Ratings5.02 Ratings
Reliability00 Ratings5.02 Ratings
Best Alternatives
Adobe AcrobatSmartVault
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
SugarSync
SugarSync
Score 4.4 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Enterprises
Tungsten Capture
Tungsten Capture
Score 7.9 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AcrobatSmartVault
Likelihood to Recommend
8.8
(839 ratings)
1.0
(2 ratings)
Likelihood to Renew
9.2
(45 ratings)
-
(0 ratings)
Usability
9.2
(255 ratings)
-
(0 ratings)
Availability
9.2
(3 ratings)
-
(0 ratings)
Performance
6.2
(10 ratings)
-
(0 ratings)
Support Rating
9.0
(63 ratings)
2.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.7
(15 ratings)
-
(0 ratings)
Configurability
8.0
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(9 ratings)
-
(0 ratings)
Product Scalability
7.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatSmartVault
Likelihood to Recommend
Adobe
I would recommend to my peers if they are signing paperwork as it makes it super easy. I would also recomned it if somebody was trying to make an editable PDF or fill in paper document to be able to share across multiple platforms and emails at a timely manner
Read full review
SmartVault Corporation
SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
Read full review
Pros
Adobe
  • Ability to manipulate a PDF in various ways.
  • Print production is incredibly helpful for checking off and making sure PDFs are ready for print.
  • Commenting in Adobe Acrobat is awesome! So nice to be able to hand off a PDF and get it back with edits that are easy to navigate and resolve!
Read full review
SmartVault Corporation
  • Easy navigation
  • Email notifications
  • Document previews
Read full review
Cons
Adobe
  • More printing settings, like being able to adjust the margins and place the print area on the page when the file size is larger than the page, and I only want to print one section. Illustrator has this feature. Often, we print from Illustrator instead, because of this limitation.
Read full review
SmartVault Corporation
  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
Read full review
Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
Read full review
SmartVault Corporation
No answers on this topic
Usability
Adobe
I've only used it on Mac desktops, so I am giving this a neutral rating right down the middle. I've not used a mobile version of Adobe Acrobat for cell phone or for a tablet (like an Apple iPad). I've also not used Adobe Acrobat on a PC, although Acrobat Reader, yes. (But that's not the point of this review.)
Read full review
SmartVault Corporation
No answers on this topic
Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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SmartVault Corporation
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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SmartVault Corporation
No answers on this topic
Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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SmartVault Corporation
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
Read full review
Online Training
Adobe
Easy to follow and understand
Read full review
SmartVault Corporation
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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SmartVault Corporation
No answers on this topic
Alternatives Considered
Adobe
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
Read full review
SmartVault Corporation
Sales team was responsive, price was good, functionality was acceptable
Read full review
Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
Read full review
SmartVault Corporation
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review
SmartVault Corporation
No answers on this topic
Return on Investment
Adobe
  • Adobe Acrobat has saved us time in managing documents. In this day, everything is fast, moves fast, and keeping up with that pace demands software that functions at the same level. Adobe Acrobat does that. It has streamlined the steps I need to take to edit and create documents we need to manage our customers.
  • Adobe Acrobat removes the worry and stress associated with managing a large influx of documents. Something as simple as a document featuring an image that was sent to us upside down. Using the old method, I would have to open other software, click 'Edit', find the 'Rotate Image' button, click it a couple of times, save it as a JPEG, then attach it to Word, and finally save it as a PDF. It was a grueling process that consumed a great deal of time. Now, I simply open the image, and Adobe automatically recognizes it is upside down and fixes it for me. I can save and move on; it literally takes me seconds. Amazing.
  • Adobe Acrobat is intuitive and easy to use, and the additional apps are relevant to the needs that come up. If I have an idea, I can go to the available apps and find exactly what I need. Impressive and speaks to the years of experience this company has had to fine-tune its product and make it obvious that it is aggressive in staying on top.
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SmartVault Corporation
  • has made sharing documents with large numbers of clients easier
  • has forced us into using their service, or spending time to find a better alternative, in my experience.
  • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.