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58 Ratings
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Score 7.8 out of 101
2 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Business Catalyst is suited for most web development scenarios. May suggest other options if running a very large ecommerce store, or if they need very specific needs regarding custom coding on a website
Hudsen Smith profile photo

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
cleverbridge
WYSIWYG email editor
Adobe Business Catalyst
2.5
cleverbridge
Dynamic content
Adobe Business Catalyst
9.0
cleverbridge
Ability to test dynamic content
Adobe Business Catalyst
7.6
cleverbridge
Landing pages
Adobe Business Catalyst
6.7
cleverbridge
A/B testing
Adobe Business Catalyst
7.0
cleverbridge
Mobile optimization
Adobe Business Catalyst
8.0
cleverbridge
Email deliverability
Adobe Business Catalyst
8.1
cleverbridge
List management
Adobe Business Catalyst
3.2
cleverbridge
Triggered drip sequences
Adobe Business Catalyst
6.8
cleverbridge

Lead Management

Adobe Business Catalyst
1.8
cleverbridge
Lead nurturing
Adobe Business Catalyst
1.8
cleverbridge
Lead scoring and grading
Adobe Business Catalyst
2.2
cleverbridge
Data quality management
Adobe Business Catalyst
1.5
cleverbridge
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
cleverbridge

Campaign Management

Adobe Business Catalyst
2.4
cleverbridge
Calendaring
Adobe Business Catalyst
2.5
cleverbridge
Event/webinar marketing
Adobe Business Catalyst
2.3
cleverbridge

Social Media Marketing

Adobe Business Catalyst
8.2
cleverbridge
Social sharing and campaigns
Adobe Business Catalyst
7.8
cleverbridge
Social profile integration
Adobe Business Catalyst
8.6
cleverbridge

Reporting & Analytics

Adobe Business Catalyst
7.1
cleverbridge
Dashboards
Adobe Business Catalyst
8.0
cleverbridge
Standard reports
Adobe Business Catalyst
7.1
cleverbridge
Custom reports
Adobe Business Catalyst
6.1
cleverbridge

Platform & Infrastructure

Adobe Business Catalyst
6.4
cleverbridge
API
Adobe Business Catalyst
7.1
cleverbridge
Role-based workflow & approvals
Adobe Business Catalyst
7.0
cleverbridge
Customizability
Adobe Business Catalyst
6.0
cleverbridge
Integration with Salesforce.com
Adobe Business Catalyst
5.5
cleverbridge

Online Storefront

Adobe Business Catalyst
cleverbridge
8.1
Product catalog & listings
Adobe Business Catalyst
cleverbridge
8.0
Product management
Adobe Business Catalyst
cleverbridge
8.0
Bulk product upload
Adobe Business Catalyst
cleverbridge
7.0
Branding
Adobe Business Catalyst
cleverbridge
7.0
Mobile storefront
Adobe Business Catalyst
cleverbridge
8.5
Product variations
Adobe Business Catalyst
cleverbridge
9.0
Website integration
Adobe Business Catalyst
cleverbridge
8.5
Visual customization
Adobe Business Catalyst
cleverbridge
8.0
CMS
Adobe Business Catalyst
cleverbridge
8.5

Online Shopping Cart

Adobe Business Catalyst
cleverbridge
8.5
Abandoned cart recovery
Adobe Business Catalyst
cleverbridge
8.0
Checkout user experience
Adobe Business Catalyst
cleverbridge
9.0

Online Payment System

Adobe Business Catalyst
cleverbridge
9.5
eCommerce security
Adobe Business Catalyst
cleverbridge
9.5

eCommerce Marketing

Adobe Business Catalyst
cleverbridge
8.3
Promotions & discounts
Adobe Business Catalyst
cleverbridge
8.5
Personalized recommendations
Adobe Business Catalyst
cleverbridge
7.5
SEO
Adobe Business Catalyst
cleverbridge
9.0

eCommerce Business Management

Adobe Business Catalyst
cleverbridge
8.8
Multi-site management
Adobe Business Catalyst
cleverbridge
8.5
Order processing
Adobe Business Catalyst
cleverbridge
10.0
Inventory management
Adobe Business Catalyst
cleverbridge
9.0
Shipping
Adobe Business Catalyst
cleverbridge
9.0
Custom functionality
Adobe Business Catalyst
cleverbridge
7.5

Pros

  • Extremely stable platform.
  • Very flexible with the modules and web apps features.
  • The development UI side of the platform makes it very comfortable and easy for front end coding.
Hudsen Smith profile photo
  • Shopping cart: awesome design, supports multiple languages as well as multiple currencies, wide range of payment options
  • Easy catalog management due to many flexible settings
  • Expertise in e-commerce in every element
Madina Mukhamedova profile photo

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
cleverbridge8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
Cleverbridge has a very flexible system, which operates with an enormous amount of settings. It is simultaneously good and bad, because on one hand it is good to be able to adjust settings for each tiny tiny part, but on the other hand it is time consuming. In the sense that it has wide range of supported currencies and languages, it is definitely a plus to operate on Cleverbridge, as you have the opportunity to reach many local markets. Their team also has tons of expertise in e-commerce, which is a definitely bonus for your team, because you get not only the system, but also tips and hints on how to make things better, and avoiding mistakes others have made before.
Madina Mukhamedova profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Well you can't really beat consistency throughout an entire family of programs. Adobe in pretty much uncontested in this arena.
  • If you are a designer, you will need these programs at some point. It is a depressing fact, but Adobe has the absolute monopoly in the business. If it is any consolation, they make excellent programs.
No photo available
  • We've just started with Cleverbridge so we'll see
Madina Mukhamedova profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

cleverbridge

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details