60 Ratings
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Score 8 out of 101
2 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
cleverbridge
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
cleverbridge
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
cleverbridge
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
cleverbridge
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
cleverbridge
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
cleverbridge
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
cleverbridge
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
cleverbridge
List management
Adobe Business Catalyst (Discontinued)
3.1
cleverbridge
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
cleverbridge

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
cleverbridge
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
cleverbridge
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
cleverbridge
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
cleverbridge
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
cleverbridge

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
cleverbridge
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
cleverbridge
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
cleverbridge

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
cleverbridge
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
cleverbridge
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
cleverbridge

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
cleverbridge
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
cleverbridge
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
cleverbridge
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
cleverbridge

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
cleverbridge
API
Adobe Business Catalyst (Discontinued)
7.6
cleverbridge
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
cleverbridge
Customizability
Adobe Business Catalyst (Discontinued)
6.0
cleverbridge
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
cleverbridge

Online Storefront

Adobe Business Catalyst (Discontinued)
cleverbridge
8.0
Product catalog & listings
Adobe Business Catalyst (Discontinued)
cleverbridge
8.0
Product management
Adobe Business Catalyst (Discontinued)
cleverbridge
8.0
Bulk product upload
Adobe Business Catalyst (Discontinued)
cleverbridge
7.0
Branding
Adobe Business Catalyst (Discontinued)
cleverbridge
7.0
Mobile storefront
Adobe Business Catalyst (Discontinued)
cleverbridge
8.5
Product variations
Adobe Business Catalyst (Discontinued)
cleverbridge
9.0
Website integration
Adobe Business Catalyst (Discontinued)
cleverbridge
8.5
Visual customization
Adobe Business Catalyst (Discontinued)
cleverbridge
8.0
CMS
Adobe Business Catalyst (Discontinued)
cleverbridge
8.5

Online Shopping Cart

Adobe Business Catalyst (Discontinued)
cleverbridge
8.5
Abandoned cart recovery
Adobe Business Catalyst (Discontinued)
cleverbridge
8.0
Checkout user experience
Adobe Business Catalyst (Discontinued)
cleverbridge
9.0

Online Payment System

Adobe Business Catalyst (Discontinued)
cleverbridge
9.5
eCommerce security
Adobe Business Catalyst (Discontinued)
cleverbridge
9.5

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
cleverbridge
8.3
Promotions & discounts
Adobe Business Catalyst (Discontinued)
cleverbridge
8.5
Personalized recommendations
Adobe Business Catalyst (Discontinued)
cleverbridge
7.5
SEO
Adobe Business Catalyst (Discontinued)
cleverbridge
9.0

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
cleverbridge
8.8
Multi-site management
Adobe Business Catalyst (Discontinued)
cleverbridge
8.5
Order processing
Adobe Business Catalyst (Discontinued)
cleverbridge
10.0
Inventory management
Adobe Business Catalyst (Discontinued)
cleverbridge
9.0
Shipping
Adobe Business Catalyst (Discontinued)
cleverbridge
9.0
Custom functionality
Adobe Business Catalyst (Discontinued)
cleverbridge
7.5

Pros

Adobe Business Catalyst (Discontinued)

  • The Web Apps element of Business Catalyst is unique among hosted CMS systems. It helps us solve unique challenges without involving heavy-duty programmers.
  • As a Hosted CMS, it has a lot of great features without a ton of cost or liability being taken on which is important to us.
  • BC has a growing developer community and has made significant upgrades over the past few years, which don't end up costing us more, and would be very expensive or time consuming in a traditional CMS
  • Our client's like that it is from "Adobe" and that it has Dreamweaver integration. This provides them with a level of comfort that helps us sell the project.
John Reitz profile photo

cleverbridge

  • Shopping cart: awesome design, supports multiple languages as well as multiple currencies, wide range of payment options
  • Easy catalog management due to many flexible settings
  • Expertise in e-commerce in every element
Madina Mukhamedova profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • I love web apps but it can be time consuming to get the bulk import file just right the first time
  • Support is good, but the effort to research can be massive for unusual issues
  • Metadata on blog posts and pages can require lots of content editing at a slow pace
Kristi Millsap, MBA profile photo

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that
No photo available

cleverbridge

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova profile photo

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

cleverbridge

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

cleverbridge

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo

cleverbridge

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

cleverbridge

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

cleverbridge

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo

cleverbridge

Cleverbridge has a very flexible system, which operates with an enormous amount of settings. It is simultaneously good and bad, because on one hand it is good to be able to adjust settings for each tiny tiny part, but on the other hand it is time consuming. In the sense that it has wide range of supported currencies and languages, it is definitely a plus to operate on Cleverbridge, as you have the opportunity to reach many local markets. Their team also has tons of expertise in e-commerce, which is a definitely bonus for your team, because you get not only the system, but also tips and hints on how to make things better, and avoiding mistakes others have made before.
Madina Mukhamedova profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

cleverbridge

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Adobe Business Catalyst allows us to offer our clients a custom design, custom functionality with the use of web apps, and the ability to easily update their websites.
Debra Scarpa profile photo

cleverbridge

  • We've just started with Cleverbridge so we'll see
Madina Mukhamedova profile photo

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison