What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

cleverbridge

2 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
cleverbridge
WYSIWYG email editor
Adobe Business Catalyst
2.7
cleverbridge
Dynamic content
Adobe Business Catalyst
8.9
cleverbridge
Ability to test dynamic content
Adobe Business Catalyst
7.3
cleverbridge
Landing pages
Adobe Business Catalyst
6.6
cleverbridge
A/B testing
Adobe Business Catalyst
7.0
cleverbridge
Mobile optimization
Adobe Business Catalyst
8.0
cleverbridge
Email deliverability
Adobe Business Catalyst
8.2
cleverbridge
List management
Adobe Business Catalyst
3.3
cleverbridge
Triggered drip sequences
Adobe Business Catalyst
6.8
cleverbridge

Lead Management

Adobe Business Catalyst
1.9
cleverbridge
Lead nurturing
Adobe Business Catalyst
1.9
cleverbridge
Lead scoring and grading
Adobe Business Catalyst
2.3
cleverbridge
Data quality management
Adobe Business Catalyst
1.5
cleverbridge
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
cleverbridge

Campaign Management

Adobe Business Catalyst
2.5
cleverbridge
Calendaring
Adobe Business Catalyst
2.6
cleverbridge
Event/webinar marketing
Adobe Business Catalyst
2.4
cleverbridge

Social Media Marketing

Adobe Business Catalyst
8.2
cleverbridge
Social sharing and campaigns
Adobe Business Catalyst
7.8
cleverbridge
Social profile integration
Adobe Business Catalyst
8.6
cleverbridge

Reporting & Analytics

Adobe Business Catalyst
7.1
cleverbridge
Dashboards
Adobe Business Catalyst
8.1
cleverbridge
Standard reports
Adobe Business Catalyst
7.1
cleverbridge
Custom reports
Adobe Business Catalyst
6.2
cleverbridge

Platform & Infrastructure

Adobe Business Catalyst
6.3
cleverbridge
API
Adobe Business Catalyst
6.6
cleverbridge
Role-based workflow & approvals
Adobe Business Catalyst
7.1
cleverbridge
Customizability
Adobe Business Catalyst
6.1
cleverbridge
Integration with Salesforce.com
Adobe Business Catalyst
5.5
cleverbridge

Online Storefront

Adobe Business Catalyst
cleverbridge
8.1
Product catalog & listings
Adobe Business Catalyst
cleverbridge
8.0
Product management
Adobe Business Catalyst
cleverbridge
8.0
Bulk product upload
Adobe Business Catalyst
cleverbridge
7.0
Branding
Adobe Business Catalyst
cleverbridge
7.0
Mobile storefront
Adobe Business Catalyst
cleverbridge
8.5
Product variations
Adobe Business Catalyst
cleverbridge
9.0
Website integration
Adobe Business Catalyst
cleverbridge
8.5
Visual customization
Adobe Business Catalyst
cleverbridge
8.0
CMS
Adobe Business Catalyst
cleverbridge
8.5

Online Shopping Cart

Adobe Business Catalyst
cleverbridge
8.5
Abandoned cart recovery
Adobe Business Catalyst
cleverbridge
8.0
Checkout user experience
Adobe Business Catalyst
cleverbridge
9.0

Online Payment System

Adobe Business Catalyst
cleverbridge
9.5
eCommerce security
Adobe Business Catalyst
cleverbridge
9.5

eCommerce Marketing

Adobe Business Catalyst
cleverbridge
8.3
Promotions & discounts
Adobe Business Catalyst
cleverbridge
8.5
Personalized recommendations
Adobe Business Catalyst
cleverbridge
7.5
SEO
Adobe Business Catalyst
cleverbridge
9.0

eCommerce Business Management

Adobe Business Catalyst
cleverbridge
8.8
Multi-site management
Adobe Business Catalyst
cleverbridge
8.5
Order processing
Adobe Business Catalyst
cleverbridge
10.0
Inventory management
Adobe Business Catalyst
cleverbridge
9.0
Shipping
Adobe Business Catalyst
cleverbridge
9.0
Custom functionality
Adobe Business Catalyst
cleverbridge
7.5

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • Shopping cart: awesome design, supports multiple languages as well as multiple currencies, wide range of payment options
  • Easy catalog management due to many flexible settings
  • Expertise in e-commerce in every element
Madina Mukhamedova profile photo

Cons

  • The learning curve can be steep.
  • There is no access to the server side programming so some functionality needs a work around or cannot be accomplished.
  • It is more expensive for users than many of the other website options.
Pauline Kraus profile photo
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
cleverbridge8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst has Web Apps which makes all the difference between them and competitors. Without that, BC would be behind many of the other CMS systems out there. Being a hosted system without any maintenance needs also puts it ahead of others. LightCMS is easier for clients to use, but not as customization and Evoq or DNN is over complex but a stronger platform..
John Reitz profile photo
Cleverbridge has a very flexible system, which operates with an enormous amount of settings. It is simultaneously good and bad, because on one hand it is good to be able to adjust settings for each tiny tiny part, but on the other hand it is time consuming. In the sense that it has wide range of supported currencies and languages, it is definitely a plus to operate on Cleverbridge, as you have the opportunity to reach many local markets. Their team also has tons of expertise in e-commerce, which is a definitely bonus for your team, because you get not only the system, but also tips and hints on how to make things better, and avoiding mistakes others have made before.
Madina Mukhamedova profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Adobe Business Catalyst allows us to offer our clients a custom design, custom functionality with the use of web apps, and the ability to easily update their websites.
Debra Scarpa profile photo
  • We've just started with Cleverbridge so we'll see
Madina Mukhamedova profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

cleverbridge

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details