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Score 7.8 out of 101
4 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

Contentful

When I started working at FSR, marketing was utilizing another CMS which was very hard to navigate, when we switched to Contentful I really liked how intuitive it was compared to other CMS applications. The ease it gives you when it comes to shaping the mages in your online content in a simpler way is great. When making content updates it is very simple finding the portions where the text is placed in order to adjust it. Overall, a huge improvement from other CMS services we've used before.
Nathaly Sierra profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Contentful
WYSIWYG email editor
Adobe Business Catalyst
2.5
Contentful
Dynamic content
Adobe Business Catalyst
9.0
Contentful
Ability to test dynamic content
Adobe Business Catalyst
7.6
Contentful
Landing pages
Adobe Business Catalyst
6.7
Contentful
A/B testing
Adobe Business Catalyst
7.0
Contentful
Mobile optimization
Adobe Business Catalyst
8.0
Contentful
Email deliverability
Adobe Business Catalyst
8.1
Contentful
List management
Adobe Business Catalyst
3.2
Contentful
Triggered drip sequences
Adobe Business Catalyst
6.8
Contentful

Lead Management

Adobe Business Catalyst
1.8
Contentful
Lead nurturing
Adobe Business Catalyst
1.8
Contentful
Lead scoring and grading
Adobe Business Catalyst
2.2
Contentful
Data quality management
Adobe Business Catalyst
1.5
Contentful
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Contentful

Campaign Management

Adobe Business Catalyst
2.4
Contentful
Calendaring
Adobe Business Catalyst
2.5
Contentful
Event/webinar marketing
Adobe Business Catalyst
2.3
Contentful

Social Media Marketing

Adobe Business Catalyst
8.2
Contentful
Social sharing and campaigns
Adobe Business Catalyst
7.8
Contentful
Social profile integration
Adobe Business Catalyst
8.6
Contentful

Reporting & Analytics

Adobe Business Catalyst
7.1
Contentful
Dashboards
Adobe Business Catalyst
8.0
Contentful
Standard reports
Adobe Business Catalyst
7.1
Contentful
Custom reports
Adobe Business Catalyst
6.1
Contentful

Platform & Infrastructure

Adobe Business Catalyst
6.4
Contentful
7.5
API
Adobe Business Catalyst
7.1
Contentful
9.0
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Contentful
Customizability
Adobe Business Catalyst
6.0
Contentful
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Contentful
Internationalization / multi-language
Adobe Business Catalyst
Contentful
6.0

Security

Adobe Business Catalyst
Contentful
10.0
Role-based user permissions
Adobe Business Catalyst
Contentful
10.0

Web Content Creation

Adobe Business Catalyst
Contentful
7.6
WYSIWYG editor
Adobe Business Catalyst
Contentful
8.5
Code quality / cleanliness
Adobe Business Catalyst
Contentful
9.0
Admin section
Adobe Business Catalyst
Contentful
7.5
Page templates
Adobe Business Catalyst
Contentful
7.0
Library of website themes
Adobe Business Catalyst
Contentful
5.0
Mobile optimization / responsive design
Adobe Business Catalyst
Contentful
9.0
Publishing workflow
Adobe Business Catalyst
Contentful
7.3

Web Content Management

Adobe Business Catalyst
Contentful
5.7
Content taxonomy
Adobe Business Catalyst
Contentful
8.3
SEO support
Adobe Business Catalyst
Contentful
7.5
Bulk management
Adobe Business Catalyst
Contentful
4.0
Availability / breadth of extensions
Adobe Business Catalyst
Contentful
3.0

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • Full control of the design and functionality
  • Easy to use
  • Content management
No photo available

Cons

  • They do not have the ability to create and build custom plug-ins for use on websites.
  • They do not support every payment gateway, they support the major ones, and most others, but if you have some very unusual payment gateway, it might not be supported.
  • The custom web apps were absolutely one of my favorite parts of this system, and it is really a shame that they do not allow them to be used on all tiers of the website, you have to get the web commerce tier to edit and use them.
Jonathan Hodak profile photo
  • Requires dev resources to get the most out of it
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
Contentful was the most user-friendly platform that everyone in our company could understand. It doesn't have the integrations that WordPress does, but it was easier for everyone in our organization to use. We've also seen good ranking and traffic from the pages created in Contentful compared to other platforms that we've used.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo
  • It speed up our content creation process
  • We've freed up dev and design resources for more important projects
  • Given freedom to people to create new pages, while keeping some control so they wouldn't make serious mistakes
No photo available

Screenshots

Adobe Business Catalyst

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Business Catalyst Editions & Modules
Adobe Business Catalyst
Additional Pricing Details

Contentful

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Contentful Editions & Modules
Contentful
Edition
Starter
Free1
Plus
$99/month1
Pro
$199/month1
Enterprise
Contact us1
1. https://www.contentful.com/plans/
Additional Pricing Details