What users are saying about
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Top Rated
298 Ratings
60 Ratings
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Score 8 out of 101

Drupal

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Top Rated
298 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Drupal

One can use Drupal to solve several problems, especially implementing sites and portals. Drupal has great integration with different authentication tools, making it great for intranets. It's hard to say when it would be less appropriate, since it's so flexible.
Jean Franco profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Drupal
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
Drupal
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Drupal
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
Drupal
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Drupal
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Drupal
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Drupal
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Drupal
List management
Adobe Business Catalyst (Discontinued)
3.1
Drupal
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Drupal

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Drupal
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Drupal
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Drupal
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Drupal
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Drupal

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
Drupal
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Drupal
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Drupal

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Drupal
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Drupal
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Drupal

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Drupal
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Drupal
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Drupal
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Drupal

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
Drupal
8.5
API
Adobe Business Catalyst (Discontinued)
7.6
Drupal
8.4
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Drupal
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Drupal
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Drupal
Internationalization / multi-language
Adobe Business Catalyst (Discontinued)
Drupal
8.5

Security

Adobe Business Catalyst (Discontinued)
Drupal
8.9
Role-based user permissions
Adobe Business Catalyst (Discontinued)
Drupal
8.9

Web Content Creation

Adobe Business Catalyst (Discontinued)
Drupal
7.9
WYSIWYG editor
Adobe Business Catalyst (Discontinued)
Drupal
7.9
Code quality / cleanliness
Adobe Business Catalyst (Discontinued)
Drupal
8.0
Admin section
Adobe Business Catalyst (Discontinued)
Drupal
8.4
Page templates
Adobe Business Catalyst (Discontinued)
Drupal
7.8
Library of website themes
Adobe Business Catalyst (Discontinued)
Drupal
6.5
Mobile optimization / responsive design
Adobe Business Catalyst (Discontinued)
Drupal
8.6
Publishing workflow
Adobe Business Catalyst (Discontinued)
Drupal
8.5
Form generator
Adobe Business Catalyst (Discontinued)
Drupal
7.6

Web Content Management

Adobe Business Catalyst (Discontinued)
Drupal
8.2
Content taxonomy
Adobe Business Catalyst (Discontinued)
Drupal
8.1
SEO support
Adobe Business Catalyst (Discontinued)
Drupal
8.1
Bulk management
Adobe Business Catalyst (Discontinued)
Drupal
8.1
Availability / breadth of extensions
Adobe Business Catalyst (Discontinued)
Drupal
8.2
Community / comment management
Adobe Business Catalyst (Discontinued)
Drupal
8.5

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo

Drupal

  • Drupal is great at managing any amount of content, and any type of content. Its flexibility and customizability are two of its greatest strengths.
  • Drupal isn't just a CMS, Drupal lets you build the CMS that website editors will be using. Its backend customization and admin features are awesome and are being expanded by the community all the time.
  • There are thousands of contributed modules and themes freely available. Not only is Drupal open source, but all the best modules and themes people have built are available for free as well!
  • Drupal's community is big, prolific, and welcoming. Not only can you use other's community contributions, but the community is always happy to help others building their own Drupal sites or custom modules and themes for the rest of the community. If you ever get stuck, the forums or Drupal Slack are incredible resources for assistance.
Ben McClure profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo

Drupal

  • Drupal is complex, it will take time and expertise to shape it into the tool you need it to be for your use case. WordPress can be installed and is ready to go for blogging out-of-the-box, but Drupal will need more setup up front to build out the functionality needed.
  • Finding strong Drupal expertise can be challenging for companies. Although the developer community is over a million strong, there are still few companies that truly have an expert Drupal developer on staff.
  • Drupal can be overkill for small websites with just a few pages or limited functionality. Many new flat file responsive tools can do well to build a basic brochure site without the overhead of a CMS like Drupal.
  • Security is an ongoing struggle for all users of opensource CMS solutions. If you choose Drupal for your website, you will need a plan for security updates to ensure you are one step ahead of the hackers.
Shane Sevo profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo

Drupal

Drupal 8.2
Based on 18 answers
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
Eric Batson profile photo

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

Drupal

Drupal 9.9
Based on 9 answers
It's a great CMS platform and there are a ton of plugins to add some serious functionality, but the security updates are too complex to implement and considering the complexity of the platform, security updates are a must. I don't want my site breached because they make it too difficult to keep it up to date.
No photo available

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Drupal

Drupal 9.7
Based on 3 answers
I have had few issues with keeping a Drupal system up and running. When there have been issues, they've been errors in how I went about implementing a change.
Michael Sypes profile photo

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Drupal

Drupal 8.9
Based on 2 answers
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
Michael Sypes profile photo

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo

Drupal

Drupal 5.0
Based on 4 answers
Because you have different ways to get free support.
Ruben Teijeiro (rteijeiro) profile photo

In-Person Training

Adobe Business Catalyst (Discontinued)

No score
No answers yet
No answers on this topic

Drupal

Drupal 8.0
Based on 1 answer
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
Eric Batson profile photo

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Drupal

Drupal 6.0
Based on 2 answers
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
Eric Batson profile photo

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Drupal

Drupal 5.1
Based on 4 answers
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
Michael Sypes profile photo

Alternatives Considered

Adobe Business Catalyst (Discontinued)

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo

Drupal

Drupal is head-and-shoulders above WordPress in terms of extensibility and community support, in great part because it is completely open-source. I would recommend it in almost every case over WordPress. (WP is only better if you already know that system well, and your end users are going to struggle too much with Drupal's complexity and interface.)Symfony, Laravel, and other frameworks are better if you need to implement a lot of complex business logic every time someone enters or alters content. The advantages of having Drupal's wealth of contributed modules at your disposal will likely be outweighed by the difficulties associated with shoehorning Drupal's defined content structures into such a custom workflow.If you're looking for an incredibly extensible system for a few or many users to enter well-defined pieces of content for dissemination, or a basic eCommerce site, Drupal is certainly fit the bill.Raw PHP is only appropriate these days for very simple projects. If you're building anything complex, use some sort of system; it will ease maintenance, portability and sanity for your future developers.
Michael Sypes profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Drupal

Drupal 8.0
Based on 2 answers
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
Michael Sypes profile photo

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Adobe Business Catalyst allows us to offer our clients a custom design, custom functionality with the use of web apps, and the ability to easily update their websites.
Debra Scarpa profile photo

Drupal

  • Quick ramp-up of multiple sites based on a common core, improving efficiency in management of these sites
  • Extensibility/Customizability improved user interface of internal intranet, as another enhancer of employee efficiency for disseminating information across the organization.
  • Saved money on licensing fees and need for outside maintenance, as we were able to move all development and maintenance in-house.
  • Similarly, because Drupal allowed moving development and maintenance in-house, we saved turn-around time on updates, changes, and enhancements.
Michael Sypes profile photo

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Drupal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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