What users are saying about

Drupal

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Top Rated
286 Ratings
58 Ratings
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Score 7.8 out of 101

Drupal

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Top Rated
286 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

Drupal

It is good for organizations like mine where standardization and clarity were the main goals. If you want a fancy and dynamic site then this may not be the solution. This is also a good option if non-technical people will be tasked with its regular maintenance. A little training can go a long way with Drupal.
Eric Batson profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Drupal
WYSIWYG email editor
Adobe Business Catalyst
2.5
Drupal
Dynamic content
Adobe Business Catalyst
9.0
Drupal
Ability to test dynamic content
Adobe Business Catalyst
7.6
Drupal
Landing pages
Adobe Business Catalyst
6.7
Drupal
A/B testing
Adobe Business Catalyst
7.0
Drupal
Mobile optimization
Adobe Business Catalyst
8.0
Drupal
Email deliverability
Adobe Business Catalyst
8.1
Drupal
List management
Adobe Business Catalyst
3.2
Drupal
Triggered drip sequences
Adobe Business Catalyst
6.8
Drupal

Lead Management

Adobe Business Catalyst
1.8
Drupal
Lead nurturing
Adobe Business Catalyst
1.8
Drupal
Lead scoring and grading
Adobe Business Catalyst
2.2
Drupal
Data quality management
Adobe Business Catalyst
1.4
Drupal
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Drupal

Campaign Management

Adobe Business Catalyst
2.4
Drupal
Calendaring
Adobe Business Catalyst
2.5
Drupal
Event/webinar marketing
Adobe Business Catalyst
2.3
Drupal

Social Media Marketing

Adobe Business Catalyst
8.2
Drupal
Social sharing and campaigns
Adobe Business Catalyst
7.8
Drupal
Social profile integration
Adobe Business Catalyst
8.6
Drupal

Reporting & Analytics

Adobe Business Catalyst
7.1
Drupal
Dashboards
Adobe Business Catalyst
8.0
Drupal
Standard reports
Adobe Business Catalyst
7.1
Drupal
Custom reports
Adobe Business Catalyst
6.1
Drupal

Platform & Infrastructure

Adobe Business Catalyst
6.4
Drupal
8.3
API
Adobe Business Catalyst
7.1
Drupal
8.4
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Drupal
Customizability
Adobe Business Catalyst
6.0
Drupal
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Drupal
Internationalization / multi-language
Adobe Business Catalyst
Drupal
8.2

Security

Adobe Business Catalyst
Drupal
8.8
Role-based user permissions
Adobe Business Catalyst
Drupal
8.8

Web Content Creation

Adobe Business Catalyst
Drupal
7.8
WYSIWYG editor
Adobe Business Catalyst
Drupal
7.8
Code quality / cleanliness
Adobe Business Catalyst
Drupal
7.8
Admin section
Adobe Business Catalyst
Drupal
8.3
Page templates
Adobe Business Catalyst
Drupal
7.8
Library of website themes
Adobe Business Catalyst
Drupal
6.4
Mobile optimization / responsive design
Adobe Business Catalyst
Drupal
8.4
Publishing workflow
Adobe Business Catalyst
Drupal
8.4
Form generator
Adobe Business Catalyst
Drupal
7.6

Web Content Management

Adobe Business Catalyst
Drupal
8.1
Content taxonomy
Adobe Business Catalyst
Drupal
8.1
SEO support
Adobe Business Catalyst
Drupal
8.0
Bulk management
Adobe Business Catalyst
Drupal
8.0
Availability / breadth of extensions
Adobe Business Catalyst
Drupal
8.2
Community / comment management
Adobe Business Catalyst
Drupal
8.5

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • You don't need to be a developer to use Drupal. You just need to learn its functions.
  • We were able to train people with various non-computer backgrounds to use Drupal. It can be learned by a range of people who are not "technical".
  • Drupal sites can include APIs, webforms, slideshows, parent and child pages, and more.
Eric Batson profile photo

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • VERY steep learning curve for both developers and designers, half jokingly referred to as a learning cliff. If you're going to build something, you need to do a lot of planning and research to ensure that you're following best practices.
  • Difficult to set up a system making it easy for non-technical end users to enter complexly styled content. If the content managers are responsible for layout of individual pieces of content, there is an additional steep learning curve. Alternatively, a reasonable amount of training is required to ensure that content managers know how to use the system.
  • Written documentation for many modules, including some of the most commonly used ones, is often piss-poor or completely lacking. Some UI aspects can seem completely arcane as a result, adding to the difficulties of learning how to use the system.
Michael Sypes profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
Drupal8.2
Based on 18 answers
I really like Drupal, and besides the one major issue with not being able to update from version 6 to version 7 and I am happy to continuing using it. Hopefully as time goes on they will make it easier to upgrade or provide better tools for mid-level web designers like myself to build out new sites without the help of expensive 3rd party's.
Billy Barker profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
Drupal9.8
Based on 9 answers
For the most part Drupal is very easy to use and has a fairly simple interface. Once you've worked in Drupal for a few months I would imagine that it's very easy for most people to pick up. I've been using Drupal for about 5 years now and everything is simple to me now.
Billy Barker profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Drupal9.7
Based on 3 answers
I have had few issues with keeping a Drupal system up and running. When there have been issues, they've been errors in how I went about implementing a change.
Michael Sypes profile photo

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
Drupal8.9
Based on 2 answers
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
Michael Sypes profile photo

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
Drupal5.0
Based on 4 answers
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
Michael Sypes profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Drupal8.0
Based on 1 answer
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
Eric Batson profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Drupal6.0
Based on 2 answers
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
Eric Batson profile photo

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Drupal5.1
Based on 4 answers
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
Michael Sypes profile photo

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
Drupal cannot really compare to Joomla. Joomla is also a free CMS, is faster to set up, is faster to load for visitors, is easier to maintain, and the extensions are much more reliable - even the free ones.Drupal and WordPress are very different, as Drupal has the power to be much more complex than WordPress, and is organized better than WordPress, but WordPress plugins are more reliable.The only reason I used Drupal was to gain experience using it and because a client already had a site built using it. I don't recommend it, and would only work with it if I had to.
Jennifer de Spain profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
Drupal8.0
Based on 2 answers
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
Michael Sypes profile photo

Return on Investment

  • Complete reporting connecting dollars spent on marketing to dollars earned as revenue
  • Faster turn-around on ideas into market-ready content
  • Better service to clients through greater usability in account management
Kristi Millsap, MBA profile photo
  • I have had a very negative experience with Drupal. In fact, my client and I decided to switch the site to Joomla because we couldn't get the PDF module to work on the Drupal site. It was a big waste of time and it was unfortunate that I couldn't get the power of Drupal to work for my client because of a bad module that didn't have a good doppelganger. Because their site had been built in Drupal previously, we ended up painting ourselves into a corner, wasting months of time trying to contact developers and get things worked out.
  • Since Drupal is inefficient as far as integrating the admin with the frontend of the site in the same page, it makes the work go much slower that with other CMS.
  • As the module community for Drupal is so poor, the customer service I end up providing to my client looks poor. If I can't get an answer from a developer of a critical module, it makes me look bad to my client. Be very aware of this issue when investigating Drupal.
Jennifer de Spain profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Drupal

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details