What users are saying about

Drupal

Top Rated
271 Ratings

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Drupal

Top Rated
271 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Drupal

Drupal is great for a company of any size. It can support incredibly large companies or small ones. It was incredibly easy to install and supports many different resource assets that have been instrumental in growing our existing brands as well as the new ones we continue to acquire. Drupal also has the ability to create many different user roles so that we never have to worry about someone having access to something they should not have. Though this is not something new to Drupal, we have recently integrated it with Google Analytics and are finally leveraging this integration to its full potential.
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Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Drupal
WYSIWYG email editor
Adobe Business Catalyst
2.7
Drupal
Dynamic content
Adobe Business Catalyst
8.9
Drupal
Ability to test dynamic content
Adobe Business Catalyst
7.4
Drupal
Landing pages
Adobe Business Catalyst
6.6
Drupal
A/B testing
Adobe Business Catalyst
7.0
Drupal
Mobile optimization
Adobe Business Catalyst
8.0
Drupal
Email deliverability
Adobe Business Catalyst
8.2
Drupal
List management
Adobe Business Catalyst
3.3
Drupal
Triggered drip sequences
Adobe Business Catalyst
6.8
Drupal

Lead Management

Adobe Business Catalyst
1.9
Drupal
Lead nurturing
Adobe Business Catalyst
1.9
Drupal
Lead scoring and grading
Adobe Business Catalyst
2.3
Drupal
Data quality management
Adobe Business Catalyst
1.5
Drupal
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Drupal

Campaign Management

Adobe Business Catalyst
2.5
Drupal
Calendaring
Adobe Business Catalyst
2.6
Drupal
Event/webinar marketing
Adobe Business Catalyst
2.4
Drupal

Social Media Marketing

Adobe Business Catalyst
8.2
Drupal
Social sharing and campaigns
Adobe Business Catalyst
7.8
Drupal
Social profile integration
Adobe Business Catalyst
8.6
Drupal

Reporting & Analytics

Adobe Business Catalyst
7.1
Drupal
Dashboards
Adobe Business Catalyst
8.0
Drupal
Standard reports
Adobe Business Catalyst
7.1
Drupal
Custom reports
Adobe Business Catalyst
6.2
Drupal

Platform & Infrastructure

Adobe Business Catalyst
6.3
Drupal
8.3
API
Adobe Business Catalyst
6.7
Drupal
8.7
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Drupal
Customizability
Adobe Business Catalyst
6.1
Drupal
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Drupal
Internationalization / multi-language
Adobe Business Catalyst
Drupal
7.9

Security

Adobe Business Catalyst
Drupal
9.3
Role-based user permissions
Adobe Business Catalyst
Drupal
9.3

Web Content Creation

Adobe Business Catalyst
Drupal
8.3
WYSIWYG editor
Adobe Business Catalyst
Drupal
8.2
Code quality / cleanliness
Adobe Business Catalyst
Drupal
7.8
Admin section
Adobe Business Catalyst
Drupal
8.9
Page templates
Adobe Business Catalyst
Drupal
7.6
Library of website themes
Adobe Business Catalyst
Drupal
8.2
Mobile optimization / responsive design
Adobe Business Catalyst
Drupal
8.9
Publishing workflow
Adobe Business Catalyst
Drupal
8.8
Form generator
Adobe Business Catalyst
Drupal
7.8

Web Content Management

Adobe Business Catalyst
Drupal
8.7
Content taxonomy
Adobe Business Catalyst
Drupal
8.5
SEO support
Adobe Business Catalyst
Drupal
8.7
Bulk management
Adobe Business Catalyst
Drupal
8.4
Availability / breadth of extensions
Adobe Business Catalyst
Drupal
8.8
Community / comment management
Adobe Business Catalyst
Drupal
9.1

Pros

  • Extremely stable platform.
  • Very flexible with the modules and web apps features.
  • The development UI side of the platform makes it very comfortable and easy for front end coding.
Hudsen Smith profile photo
  • The Drupal core ships with a granular, field level content construction toolset. The very popular views module is now part of the core Drupal CMS and enables the creation of complex content types, it's way more than a blogging tool.
  • Drupal is especially adept at integration with enterprise grade CRM and ERP systems. Because all of the data in Drupal is naturally available for mapping at the field level, there is a ready environment for connecting to restful API systems.
  • Drupal scales exceptionally well with multisite and multiuser environments. Large universities can standardize on a common codebase of Drupal and then roll it out to the entire campus. Individual colleges can customize their themes and content but do not need to worry about figuring out their own module stack.
Shane Sevo profile photo

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • Admin user interfaces for installed modules are created by a wide-array of open-source developers. These can therefor be less cohesive than if they were all developed together.
  • The Drupal platform allows live editing and configuration, so in order to be performant several layers of caching are required. These exist within Drupal but take time/expertise to setup properly.
Josh Lind profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
Drupal8.2
Based on 18 answers
Drupal 8 will be released this year and it will be the best content management framework ever. It includes libraries and components, like Guzzle and Twig, that are widely used and maintained by Symfony community. This collaboration between OpenSource communities is what makes products like Drupal a big piece of software.
Ruben Teijeiro (rteijeiro) profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
Drupal9.6
Based on 9 answers
It has everything I want in a CMS Aand offers an array of opportunities for things I didn't know I needed that make my life and my job a lot easier and more pleasurable.
Charles Hogan profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Drupal9.7
Based on 3 answers
I have had few issues with keeping a Drupal system up and running. When there have been issues, they've been errors in how I went about implementing a change.
Michael Sypes profile photo

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
Drupal8.9
Based on 2 answers
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
Michael Sypes profile photo

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
Drupal5.0
Based on 4 answers
Because you have different ways to get free support.
Ruben Teijeiro (rteijeiro) profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Drupal8.0
Based on 1 answer
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
Eric Batson profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Drupal6.0
Based on 2 answers
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
Eric Batson profile photo

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Drupal5.1
Based on 4 answers
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
Michael Sypes profile photo

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
We evaluated many CMS systems and Drupal came out on top because of its flexibility and that its open source. We didn't always know everything we would be asked to build and Drupal allowed us to be nimble enough to do what needed to get done. We also liked that it handled responsive websites out of the box.
Brian Nizinsky profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
Drupal8.0
Based on 2 answers
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
Michael Sypes profile photo

Return on Investment

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo
  • Drupal allowed my company to finally realize their goal of offering a subscription based software package that expired and revoked the users permissions after a certain amount of time. Previously we had to offer perpetual licenses to our software and users would pass down their licenses to others, thus limiting our revenue on those products.
  • Drupal allowed my company to easily keep our own website up to date with the latest and greatest things we offered without needing to pay a web developer every time we wanted to add something to our website.
  • Drupal allowed our company to finally offer an e-commerce site that integrated with our in-house ERP system named Acumen because of the flexibility and customization available within Drupal and its modules.
Andrew Shannon profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Drupal

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details