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Adobe Real-Time Customer Data Platform vs. IBM InfoSphere Information Server

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Real-Time CDP

    Score8.3 out of 10
    N/AAdobe's Real-Time Customer Data Platform allows marketers to collect, normalize, and unify known and pseudonymous consumer and professional data into real-time profiles. These person or account-based profiles then power B2B, B2C, and hybrid customer experiences at scale.N/A

    IBM InfoSphere Information Server

    Score10 out of 10
    N/AIBM InfoSphere Information Server is a data integration platform used to understand, cleanse, monitor and transform data. The offerings provide massively parallel processing (MPP) capabilities.N/A
    Pricing
    Adobe Real-Time CDPIBM InfoSphere Information Server
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Real-Time CDPIBM InfoSphere Information Server
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAdobe offers three tiers of Real-Time CDP tailored for any type of business wanting to power their customer experience management strategy with unified customer data. The Business-to-Consumer Edition is for B2C brands wanting to personalize experiences for consumers. The Business-to-Business Edition is for B2B brands wanting to personalize experiences for leads and accounts. The Business-to-Person Edition is for combined B2C and B2B brands wanting to personalize experiences for the same person across all lines of business.
    More Pricing Information
    Community Pulse
    Adobe Real-Time CDPIBM InfoSphere Information Server
    Considered Both Products
    Adobe
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    26 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    Adobe Real-Time CDPIBM InfoSphere Information Server
    Tag Management
    Comparison of Tag Management features of Adobe Real-Time Customer Data Platform and IBM InfoSphere Information Server
    Feature
    Adobe Real-Time Customer Data Platform
    7.7
    25 Ratings
    6% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Tag library7.724 Ratings00 Ratings
    Ease of writing custom tags7.524 Ratings00 Ratings
    Rules-driven tag execution7.924 Ratings00 Ratings
    Tag performance monitoring7.722 Ratings00 Ratings
    Page load times7.722 Ratings00 Ratings
    Mobile app tagging7.622 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Adobe Real-Time Customer Data Platform and IBM InfoSphere Information Server
    Feature
    Adobe Real-Time Customer Data Platform
    8.3
    28 Ratings
    2% above category average
    IBM InfoSphere Information Server
    -
    Ratings
    Standard visitor segmentation8.328 Ratings00 Ratings
    Behavioral visitor segmentation8.228 Ratings00 Ratings
    Website personalization8.327 Ratings00 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Adobe Real-Time Customer Data Platform and IBM InfoSphere Information Server
    Feature
    Adobe Real-Time Customer Data Platform
    7.8
    30 Ratings
    4% below category average
    IBM InfoSphere Information Server
    -
    Ratings
    Account Scoring7.925 Ratings00 Ratings
    Customer Data Governance8.028 Ratings00 Ratings
    Data Connectors8.029 Ratings00 Ratings
    Data Enhancement7.329 Ratings00 Ratings
    Data Ingestion8.229 Ratings00 Ratings
    Data Storage7.829 Ratings00 Ratings
    Data Visibility7.429 Ratings00 Ratings
    Event Data8.229 Ratings00 Ratings
    Identity Resolution7.528 Ratings00 Ratings
    Data Source Connection
    Comparison of Data Source Connection features of Adobe Real-Time Customer Data Platform and IBM InfoSphere Information Server
    Feature
    Adobe Real-Time Customer Data Platform
    -
    Ratings
    IBM InfoSphere Information Server
    8.7
    4 Ratings
    4% above category average
    Connect to traditional data sources00 Ratings9.94 Ratings
    Connecto to Big Data and NoSQL00 Ratings7.54 Ratings
    Data Transformations
    Comparison of Data Transformations features of Adobe Real-Time Customer Data Platform and IBM InfoSphere Information Server
    Feature
    Adobe Real-Time Customer Data Platform
    -
    Ratings
    IBM InfoSphere Information Server
    9.6
    4 Ratings
    17% above category average
    Simple transformations00 Ratings10.04 Ratings
    Complex transformations00 Ratings9.24 Ratings
    Data Modeling
    Comparison of Data Modeling features of Adobe Real-Time Customer Data Platform and IBM InfoSphere Information Server
    Feature
    Adobe Real-Time Customer Data Platform
    -
    Ratings
    IBM InfoSphere Information Server
    8.0
    4 Ratings
    1% above category average
    Data model creation00 Ratings8.72 Ratings
    Metadata management00 Ratings7.74 Ratings
    Business rules and workflow00 Ratings8.44 Ratings
    Collaboration00 Ratings8.04 Ratings
    Testing and debugging00 Ratings7.14 Ratings
    Data Governance
    Comparison of Data Governance features of Adobe Real-Time Customer Data Platform and IBM InfoSphere Information Server
    Feature
    Adobe Real-Time Customer Data Platform
    -
    Ratings
    IBM InfoSphere Information Server
    9.7
    4 Ratings
    18% above category average
    Integration with data quality tools00 Ratings10.04 Ratings
    Integration with MDM tools00 Ratings9.53 Ratings
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Real-Time CDPIBM InfoSphere Information Server
    Likelihood to Recommend
    8.1
    (29 ratings)
    8.9
    (5 ratings)
    Likelihood to Renew
    8.6
    (29 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (29 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Real-Time CDPIBM InfoSphere Information Server
    Likelihood to Recommend
    Adobe
    In any scenario where we have a unique offline and online 'Person ID,' we are able to see great results with profile stitching within CDP. In cases where we do not have a unique Person ID between datasets, we find ourselves at a point where we would need to change our architecture to have the same Person ID to see results.
    Incentivized
    Read full review
    IBM
    Information Server is extremely useful to replace manual developments that require a lot of coding effort. It significantly increases the productivity of the initial development and the future maintenance of the processes since it has a visual development environment with self-documentation.
    Read full review
    Pros
    Adobe
    • Real time segmentation and profiling on high volume of customer data
    • Integration of various customer data sources, ranging from CRM, Web Analytics, EDL and other custom sources
    • Data governance of customer data in the platform, down to attribute based access controls
    • Activation across paid media, marketing automation and experience optimization platforms
    • Easy to use interface for marketers
    Incentivized
    Read full review
    IBM
    • IIS best for ETL ,not ELT , and many and diffrent source systems.
    • It also can process big data , unstuctured data
    • It is not only DWH , you can use infosphere for analys and see the bigger architecture of your OLTP systems
    Incentivized
    Read full review
    Cons
    Adobe
    • Some features that are not yet released to all customers are necessary to manage cases like device sharing
    • The methodology of how data is stored and manage is relatively unique and requires some ramp-up to fully understand
    • There are some areas, like deduplication, where the platform doesn't provide the flexibility one would expect
    Incentivized
    Read full review
    IBM
    • I would be nice to have a new web development environment for DataStage.
    • Connectivity Packs such as Pack for SAP Application are a little pricey.
    • It is confusing for new developers the possibility of developing jobs using different execution engines such as Parallel or Server.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It helps faster deal cycles, higher win rated and a lot better prioritisation of leads. The churn rate is low this leads to a higher lifetime value. All decisions are now impacted with the real time data provided by Adobe Real-Time Customer Data Platform. It is very useful in increasing average revenue per customer hence this rating is well justified for the product
    Incentivized
    Read full review
    IBM
    • Scale of implementation
    • IBM techsupport
    Incentivized
    Read full review
    Usability
    Adobe
    Activation - great Segmentation - in UI, there should be the possibility of writing advanced code Tags. Both Mobile and Desktop Data Ingestion - might be pain in the ass. Changing one customer attribute is time-consuming. It should be some super admin or some feature. One user can change some customers' attributes easily. Data Transformation - Maybe there are some modules for that in AJO?
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    Adobe
    Real time access of data Very popular so no need of marketing Customer profiles are updated immediately and easy to access multiple customer data Apt for both business to customers and business to business accounts Maintains strong focus on customer growth and standard profiles Privacy and confidentiality is better when compared to other customer data profile softwares
    Incentivized
    Read full review
    IBM
    DataStage is more robust and stable than ODI The ability to perform complex transformations or implement business rules is much more developed in DS
    Read full review
    Return on Investment
    Adobe
    • Improved ability to target users across different marketing DSPs
    • Increased click and conversion rate for Adobe Target
    • Lowered opt out and bounce rates for email
    • Decreased time to value on audience segmentation
    Incentivized
    Read full review
    IBM
    • Productivity of the development of integration processes.
    • Better documentation and governance.
    • Reduce training costs of various technologies.
    Read full review
    ScreenShots

    Adobe Real-Time CDP Screenshots

    Screenshot of Adobe Real-Time Customer Data Platform Profiles by Data SourceScreenshot of Adobe Real-Time Customer Data Platform Profiles and SegmentsScreenshot of Adobe Real-Time Customer Data Platform Customer ProfileScreenshot of Adobe Real-Time Customer Data Platform Scoring Summary