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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Real-Time CDP

    Score8.3 out of 10
    N/AAdobe's Real-Time Customer Data Platform allows marketers to collect, normalize, and unify known and pseudonymous consumer and professional data into real-time profiles. These person or account-based profiles then power B2B, B2C, and hybrid customer experiences at scale.N/A
    Pricing
    Adobe Real-Time CDP
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Real-Time CDP
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsAdobe offers three tiers of Real-Time CDP tailored for any type of business wanting to power their customer experience management strategy with unified customer data. The Business-to-Consumer Edition is for B2C brands wanting to personalize experiences for consumers. The Business-to-Business Edition is for B2B brands wanting to personalize experiences for leads and accounts. The Business-to-Person Edition is for combined B2C and B2B brands wanting to personalize experiences for the same person across all lines of business.
    More Pricing Information
    Community Pulse
    Adobe Real-Time CDP
    Considered Both Products
    Adobe
    Chose Adobe Real-Time CDP
    Compared to competitors like Salesforce Data Cloud and Twilio Segment, RT-CDP is strongest in real-time segmentation, audience activation, and deep integration with digital experience tools. It was purpose-built to stream data, unify profiles, and activate them quickly for …
    Incentivized
    Chose Adobe Real-Time CDP
    Real time access of data
    Very popular so no need of marketing
    Customer profiles are updated immediately and easy to access multiple customer data
    Incentivized
    Chose Adobe Real-Time CDP
    Tealium CDP is too much simple and works mostly with those type of Business who are not majorly in Adobe's ecosystem. However in data governence Adobe Real-Time CDP is definitely a better product and help business to get robust growth
    Incentivized
    Chose Adobe Real-Time CDP
    Its my favorite tool in the entire Adobe Experience Platform ecosystem. I thought that its important to be connected with your customers and the best way to do it its to have a really good description to reveal what they like and prefer, that's the most important thing, so …
    Incentivized
    Chose Adobe Real-Time CDP
    Not great
    Incentivized
    Chose Adobe Real-Time CDP
    CDP enables data management and segment aspects, leveraging data from Adobe Analytics and EDL, while Adobe Target enables us to do A/B Testing and personilation use-cases
    Incentivized
    Chose Adobe Real-Time CDP
    It is extremely valuable to have AEP as shared data foundation for the different Adobe products
    Incentivized
    Chose Adobe Real-Time CDP
    Adobe takes a very different approach to how profiles are stitched together than these other platforms. There are pros and cons, but there are more pros to the way Adobe has approached it. Also, the Adobe approach is designed from the ground up in the context of the other AEP …
    Incentivized
    Chose Adobe Real-Time CDP
    Because of multiple reason:
    1. Supports AI
    2. Real time data processing
    Incentivized
    Chose Adobe Real-Time CDP
    Adobe has a better usability, overall better profile governance and a better estimation for audiences. It works great with other Adobe Products
    Incentivized
    Chose Adobe Real-Time CDP
    The whole stack approach and have everything under the same vendor simplifies things.
    Incentivized
    Chose Adobe Real-Time CDP
    Adobe CDP is a very capable product that offers all of the features that its competitors offer and more. The only differences can be noticed while connecting with other external tools. Adobe can help easily connect with tools within its ecosystem: Analytics/Marketo/Target, etc.
    Incentivized
    Chose Adobe Real-Time CDP
    I have no answer for now.
    Incentivized
    Chose Adobe Real-Time CDP
    Synerise - All segments are real-time. We do not need to wait for the batch process. Data automations/transformation processes in SAS 360 - do not know well. However, AEP has better UI.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    27 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    21 Answers
    Features
    Adobe Real-Time CDP
    Tag Management
    Comparison of Tag Management features of Adobe Real-Time Customer Data Platform
    Feature
    Adobe Real-Time Customer Data Platform
    7.7
    25 Ratings
    6% below category average
    Tag library7.724 Ratings
    Ease of writing custom tags7.524 Ratings
    Rules-driven tag execution7.924 Ratings
    Tag performance monitoring7.722 Ratings
    Page load times7.722 Ratings
    Mobile app tagging7.622 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Adobe Real-Time Customer Data Platform
    Feature
    Adobe Real-Time Customer Data Platform
    8.3
    28 Ratings
    2% above category average
    Standard visitor segmentation8.328 Ratings
    Behavioral visitor segmentation8.228 Ratings
    Website personalization8.327 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Adobe Real-Time Customer Data Platform
    Feature
    Adobe Real-Time Customer Data Platform
    7.8
    30 Ratings
    4% below category average
    Account Scoring7.925 Ratings
    Customer Data Governance8.028 Ratings
    Data Connectors8.029 Ratings
    Data Enhancement7.329 Ratings
    Data Ingestion8.229 Ratings
    Data Storage7.829 Ratings
    Data Visibility7.429 Ratings
    Event Data8.229 Ratings
    Identity Resolution7.528 Ratings
    Best Alternatives
    Adobe Real-Time CDP
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Adobe Real-Time CDP
    Likelihood to Recommend
    8.1
    (29 ratings)
    Likelihood to Renew
    8.6
    (29 ratings)
    Usability
    8.0
    (29 ratings)
    User Testimonials
    Adobe Real-Time CDP
    Likelihood to Recommend
    Adobe
    In any scenario where we have a unique offline and online 'Person ID,' we are able to see great results with profile stitching within CDP. In cases where we do not have a unique Person ID between datasets, we find ourselves at a point where we would need to change our architecture to have the same Person ID to see results.
    Incentivized
    Read full review
    Pros
    Adobe
    • Real time segmentation and profiling on high volume of customer data
    • Integration of various customer data sources, ranging from CRM, Web Analytics, EDL and other custom sources
    • Data governance of customer data in the platform, down to attribute based access controls
    • Activation across paid media, marketing automation and experience optimization platforms
    • Easy to use interface for marketers
    Incentivized
    Read full review
    Cons
    Adobe
    • Some features that are not yet released to all customers are necessary to manage cases like device sharing
    • The methodology of how data is stored and manage is relatively unique and requires some ramp-up to fully understand
    • There are some areas, like deduplication, where the platform doesn't provide the flexibility one would expect
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It helps faster deal cycles, higher win rated and a lot better prioritisation of leads. The churn rate is low this leads to a higher lifetime value. All decisions are now impacted with the real time data provided by Adobe Real-Time Customer Data Platform. It is very useful in increasing average revenue per customer hence this rating is well justified for the product
    Incentivized
    Read full review
    Usability
    Adobe
    Activation - great Segmentation - in UI, there should be the possibility of writing advanced code Tags. Both Mobile and Desktop Data Ingestion - might be pain in the ass. Changing one customer attribute is time-consuming. It should be some super admin or some feature. One user can change some customers' attributes easily. Data Transformation - Maybe there are some modules for that in AJO?
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    Real time access of data Very popular so no need of marketing Customer profiles are updated immediately and easy to access multiple customer data Apt for both business to customers and business to business accounts Maintains strong focus on customer growth and standard profiles Privacy and confidentiality is better when compared to other customer data profile softwares
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Improved ability to target users across different marketing DSPs
    • Increased click and conversion rate for Adobe Target
    • Lowered opt out and bounce rates for email
    • Decreased time to value on audience segmentation
    Incentivized
    Read full review
    ScreenShots

    Adobe Real-Time CDP Screenshots

    Screenshot of Adobe Real-Time Customer Data Platform Profiles by Data SourceScreenshot of Adobe Real-Time Customer Data Platform Profiles and SegmentsScreenshot of Adobe Real-Time Customer Data Platform Customer ProfileScreenshot of Adobe Real-Time Customer Data Platform Scoring Summary