[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
If your employees are in a regular schedule (i.e. 9 to 5) with no overtime then WaspTime is well suited for you. In our case, we have different shifts, overtime, weekends, and double-overtime and we feel the software limitation since we have to double-check and use alternate Excel sheets to calculate the time. Our decision was also financial. We didn't want to pay every monthly forever, so in that aspect, WaspTime was one of the few prospects that kept it affordable.
Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
Trying to research previous time cards past a month are hard to achieve. There is a custom date range option but it rarely works, the program just sits there and doesn't pull up the custom range.
Pulling reports for various needs is also more difficult then it needs to be. Instead of pulling a quick report with the dates and parameters you need you have to go in and edit the report and then go back in and edit it again to return it to default settings.
You also have to watch your invoices and make sure you are receiving your discounts otherwise this software can be quite costly.
Make sure your employees bookmark the ADP ezLaborManager website, otherwise it gets difficult to find through an internet search.
Doesn't calculate overtime for Canadian properly as our rules are slightly different and consider both daily and weekly total for overtime.
Can't set own payroll cut off days, as a company we had to abide by their given rules.
Problem calculating times for weeks splitting two cut-off periods. The problem is that the software is not considering the fact that the worker has worked the whole week and that the rest of the week is overtime.
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
In fact, I don't remember the names of all the competitors we compared. What I do remember is that WaspTime were one of the few that didn't have a monthly cost. We had to pay an upfront cost for the user license but that was it, and I think they were the only one doing that. One of the other requirements that it met was that it exports the times to our company accounting software, and they were the only one able to do it. Most competitors handle everything on the cloud. Sadly we haven't used that feature yet, we are happy the way it generates reports
