ADP Resource (Discontinued) vs. bswift

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Resource (Discontinued)
Score 2.6 out of 10
N/A
ADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.N/A
bswift
Score 6.8 out of 10
N/A
bswift is a benefits administration management software solution built to help companies with issues such as Affordable Care Act compliance.N/A
Pricing
ADP Resource (Discontinued)bswift
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Resource (Discontinued)bswift
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
ADP Resource (Discontinued)bswift
Small Businesses
Justworks
Justworks
Score 7.1 out of 10
Justworks
Justworks
Score 7.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Resource (Discontinued)bswift
Likelihood to Recommend
7.0
(3 ratings)
2.2
(5 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ADP Resource (Discontinued)bswift
Likelihood to Recommend
ADP
ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
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bswift
bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.
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Pros
ADP
  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
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bswift
  • bswift breaks down each benefit into its individual components really well.
  • bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
  • bswift makes it easy to compare the pros and cons of several benefit alternatives
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Cons
ADP
  • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
  • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
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bswift
  • Turnaround
  • Coordination with benefits department
  • Coordination with Wex
  • Chat interface
  • Ability to solve problems
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Likelihood to Renew
ADP
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
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bswift
No answers on this topic
Usability
ADP
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
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bswift
No answers on this topic
Alternatives Considered
ADP
ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
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bswift
We evaluated bswift and local vendors and bswift came hands down better in followinhg - support - ROI - EDI (can be better)
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Return on Investment
ADP
  • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
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bswift
  • HR/Benefits Admin ease of use
  • Employee functionality and transparency of use
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ScreenShots