AdvancedMD vs. CounSol.com

It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.

Someone who practices counseling services with either alone or multiple practitioners. Changing plans is easy and flexible so someone who likes flexibility for their services might be suitable. You do need to make any contract to use this software. You don't also need to pay too much upfront. They have several plans. I think anyone can be appropriate for CouSol.com

Incentivized

• They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
• The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
• Our dedicated customer support representative (Breah Teed) has exceeded our expectations.

Incentivized

• Customer service
• User friendly
• calendar

Incentivized

• Adding and Deleting provider columns complicated.
• Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
• Working electronic insurance error reports in the system was a nightmare.

Incentivized

• flexibility in their template
• video platform quality
• easiness for patients to create their account

Incentivized

Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.

Incentivized

I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.

Incentivized

I have been through implementation of ADP AdvancedMD at other companies and it went smoothly

Incentivized

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.

Incentivized

I have not tried any other software for EHR but compared withTherapyNotes. I did not find big differences beside the bland name. I decided to use Coun.Sol.com because my therapist friend was using it

Incentivized

• We are paying over 5K for absolutely nothing.
• We believe this company does not concern itself with the end-user.
• We identified a large lack of ethics in the organization.

• saving time for documentation
• saving time for filing
• easy and secure storing patient information

Incentivized