AdvancedMD vs. Epic EpicCare EMR

It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.

Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.

Incentivized

• They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
• The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
• Our dedicated customer support representative (Breah Teed) has exceeded our expectations.

Incentivized

• One centralized location for medical records review, retrieval, additions/updates, etc.
• User-friendly application.
• Well know in the field, therefore training is easier than with a foreign (unknown) system.

Incentivized

• Adding and Deleting provider columns complicated.
• Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
• Working electronic insurance error reports in the system was a nightmare.

Incentivized

• Med Order simplification.
• Easy workflow.
• AI prediction.

Incentivized

Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.

Incentivized

I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.

Incentivized

The Company normally responds to most requests. At times, however, the response times are longer than expected.

Incentivized

I have been through implementation of ADP AdvancedMD at other companies and it went smoothly

Incentivized

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.

Incentivized

Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.

Incentivized

• We are paying over 5K for absolutely nothing.
• We believe this company does not concern itself with the end-user.
• We identified a large lack of ethics in the organization.

• I am not up to speed on the ROI for the product.
• The product is average in terms of what it provides our organization.

Incentivized