Agari Phishing Defense is an email security solution designed to eliminate 99.9% of all advanced email attacks that bypass existing defenses.
Agari was acquired by HelpSystems in May 2021, and is now a HelpSystems brand.
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AppRiver from OpenText
Score 7.5 out of 10
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AppRiver from OpenText (formerly from Zix from 2019, which was acquired by OpenText), is a hosted messaging gateway and security platform featuring anti-spam and email encryption / data loss capability.
I've experienced clicking some of the phishing and spam emails, but Agari Phishing Defense identified those actions I've done and sent me the details of each and every part of the email where the attack is. Very often Agari Phishing Defense misses a few emails to report the malicious emails. But, it also has a solution to report the email and responds immediately with the answer.
AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
It has the ability to separate the good emails from the bad, thanks to the fact that it is based on predictive AI.
It is capable of detecting the level of threat that comes from emails, which means it can stop it in the most appropriate way and thus suppress its spread.
It integrates easily with email applications.
An easy-to-use tool based on the cloud, which increases the ability to respond quickly to phishing attacks.
They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
Trustifi-Email Security is an excellent solution to keep data, customers, and employees protected against email threats, in addition to having great ease of use and cost savings for being cloud-based. Comparatively, Agari Phishing Defense not only offers us cloud-based software with artificial intelligence but also helps us quickly stop any threat that could harm both our employees and our brand. It performs continuous inbox scans to find any abnormal behavior and thus prevent spread throughout the business environment. This is why we chose Agari Phishing Defense.
AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
