Agari Phishing Defense vs. AppRiver from OpenText

I've experienced clicking some of the phishing and spam emails, but Agari Phishing Defense identified those actions I've done and sent me the details of each and every part of the email where the attack is. Very often Agari Phishing Defense misses a few emails to report the malicious emails. But, it also has a solution to report the email and responds immediately with the answer.

Incentivized

AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.

Incentivized

• It has the ability to separate the good emails from the bad, thanks to the fact that it is based on predictive AI.
• It is capable of detecting the level of threat that comes from emails, which means it can stop it in the most appropriate way and thus suppress its spread.
• It integrates easily with email applications.
• An easy-to-use tool based on the cloud, which increases the ability to respond quickly to phishing attacks.

Incentivized

• Very useful daily quarantine list emailed to users.
• Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
• Multiple ways to filter emails (domain, email address, text, etc)
• Link protection is one of the newest options available and we absolutely love it!!

Incentivized

• A vital business tool, but at a somewhat high cost for small businesses.
• Some new functions are not quite responsive, so adding them after they have been completed would be ideal.
• Simplifying your registration would be a great help in saving time.
• Having adequate knowledge to handle the software makes it easier to use it and allows it to function properly.

Incentivized

• They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
• Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
• Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
• Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.

Incentivized

AppRiver is very easy to use. A new employee can begin using it on their first day.

Incentivized

AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.

Incentivized

Trustifi-Email Security is an excellent solution to keep data, customers, and employees protected against email threats, in addition to having great ease of use and cost savings for being cloud-based. Comparatively, Agari Phishing Defense not only offers us cloud-based software with artificial intelligence but also helps us quickly stop any threat that could harm both our employees and our brand. It performs continuous inbox scans to find any abnormal behavior and thus prevent spread throughout the business environment. This is why we chose Agari Phishing Defense.

Incentivized

AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.

Incentivized

• It is a tool that has been vital to our company since it does not allow threats to reach our email inbox, because it carries out a scan of each email.
• Its integration with different email gateways allows us to keep our environments protected.
• It enables us to keep our employees and our brand protected from phishing and BEC threats.

Incentivized

• Efficiency, teams adapt quickly to changes or new business needs.
• Support gives us alternatives on how to establish new timings for new business lines on email.
• An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.

Incentivized