Agile CRM vs. EOXS ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agile CRM
Score 7.8 out of 10
N/A
Agile CRM is a customer relationship management (CRM) software built to make the entire marketing and sales lifecycles more efficient, built around features like sales enablement, marketing automation, social suite, and web engagement.
$8.99
*per user per month
EOXS ERP
Score 9.0 out of 10
N/A
EOXS embodies the philosophy of “Steel Meeting Technology” giving steel business the boost it deserves. The vendor states their mission is to empower SMB enterprises on their journey to digital transformation. By delivering business solutions that explain complex problems in a beautifully uncomplicated way. EOXS's ERP is a customizable business software solution. That was curated considering the lack of digitalization of steel businesses having great reliance on spreadsheets. It's a business…N/A
Pricing
Agile CRMEOXS ERP
Editions & Modules
Starter
$8.99
*per user per month
Regular
$29.99
*per user per month
Enterprise
$47.99
*per user per month
Free
Free
for 10 users
No answers on this topic
Offerings
Pricing Offerings
Agile CRMEOXS ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*pricing for 2 year plan.
More Pricing Information
Features
Agile CRMEOXS ERP
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agile CRM
3.2
19 Ratings
82% below category average
EOXS ERP
-
Ratings
Customer data management / contact management3.619 Ratings00 Ratings
Workflow management5.516 Ratings00 Ratings
Territory management2.311 Ratings00 Ratings
Opportunity management3.416 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)1.118 Ratings00 Ratings
Contract management4.211 Ratings00 Ratings
Quote & order management3.512 Ratings00 Ratings
Interaction tracking3.718 Ratings00 Ratings
Channel / partner relationship management1.79 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agile CRM
1.8
16 Ratings
123% below category average
EOXS ERP
-
Ratings
Case management1.814 Ratings00 Ratings
Call center management1.814 Ratings00 Ratings
Help desk management1.816 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agile CRM
3.3
19 Ratings
78% below category average
EOXS ERP
-
Ratings
Lead management5.418 Ratings00 Ratings
Email marketing1.119 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agile CRM
3.6
17 Ratings
71% below category average
EOXS ERP
-
Ratings
Task management4.915 Ratings00 Ratings
Billing and invoicing management1.410 Ratings00 Ratings
Reporting4.417 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agile CRM
1.4
18 Ratings
138% below category average
EOXS ERP
-
Ratings
Forecasting1.314 Ratings00 Ratings
Pipeline visualization1.916 Ratings00 Ratings
Customizable reports1.117 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agile CRM
4.1
19 Ratings
59% below category average
EOXS ERP
8.7
2 Ratings
17% above category average
Custom fields3.919 Ratings00 Ratings
Custom objects6.013 Ratings00 Ratings
Scripting environment1.49 Ratings00 Ratings
API for custom integration5.011 Ratings8.52 Ratings
Plug-ins00 Ratings9.02 Ratings
Security
Comparison of Security features of Product A and Product B
Agile CRM
5.9
16 Ratings
34% below category average
EOXS ERP
8.5
2 Ratings
6% above category average
Single sign-on capability5.915 Ratings8.02 Ratings
Role-based user permissions5.916 Ratings9.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agile CRM
3.0
12 Ratings
83% below category average
EOXS ERP
-
Ratings
Social data3.012 Ratings00 Ratings
Social engagement3.012 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agile CRM
5.2
14 Ratings
32% below category average
EOXS ERP
-
Ratings
Marketing automation6.514 Ratings00 Ratings
Compensation management3.89 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agile CRM
8.2
14 Ratings
9% above category average
EOXS ERP
-
Ratings
Mobile access8.214 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.5
2 Ratings
17% above category average
Pay calculation00 Ratings7.52 Ratings
Benefit plan administration00 Ratings8.02 Ratings
Direct deposit files00 Ratings8.02 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.8
2 Ratings
23% above category average
Dashboards00 Ratings10.02 Ratings
Standard reports00 Ratings8.02 Ratings
Custom reports00 Ratings8.52 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.3
2 Ratings
9% above category average
Accounts payable00 Ratings8.52 Ratings
Accounts receivable00 Ratings7.52 Ratings
Global Financial Support00 Ratings8.02 Ratings
Primary and Secondary Ledgers00 Ratings8.02 Ratings
Journals and Reconciliations00 Ratings9.02 Ratings
Configurable Accounting00 Ratings8.52 Ratings
Standardized Processes00 Ratings8.52 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.1
2 Ratings
4% above category average
Inventory tracking00 Ratings8.02 Ratings
Automatic reordering00 Ratings8.52 Ratings
Location management00 Ratings7.52 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.2
2 Ratings
6% above category average
Pricing00 Ratings7.52 Ratings
Order entry00 Ratings8.52 Ratings
Credit card processing00 Ratings8.02 Ratings
Cost of goods sold00 Ratings8.02 Ratings
Order Orchestration00 Ratings8.02 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.5
2 Ratings
14% above category average
Billing Management00 Ratings9.52 Ratings
Cash and Asset Management00 Ratings7.52 Ratings
Travel & Expense Management00 Ratings7.52 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings9.02 Ratings
Period Close00 Ratings7.52 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.2
2 Ratings
7% above category average
Budgeting and Forecasting00 Ratings9.02 Ratings
Project Costing00 Ratings8.02 Ratings
Cost Capture00 Ratings8.52 Ratings
Capital Project Management00 Ratings8.02 Ratings
Customer Contract Compliance00 Ratings8.02 Ratings
Project Revenue Recognition00 Ratings8.02 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.8
2 Ratings
25% above category average
Project Planning and Scheduling00 Ratings7.52 Ratings
Task Insight for Project Managers00 Ratings9.02 Ratings
Project Mobile Functionality00 Ratings9.02 Ratings
Definable Resource Pools00 Ratings9.52 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.3
2 Ratings
11% above category average
Award Lifecycle Management00 Ratings8.52 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.6
2 Ratings
22% above category average
Bids Analyzed and Compared00 Ratings9.02 Ratings
Contract Authoring00 Ratings8.52 Ratings
Contract Repository00 Ratings7.02 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings9.52 Ratings
Supplier Management00 Ratings9.02 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
9.1
2 Ratings
34% above category average
Risk Repository00 Ratings8.52 Ratings
Control Management00 Ratings9.52 Ratings
Control Efficiency Assessments00 Ratings9.02 Ratings
Issue Detection00 Ratings10.02 Ratings
Remediation and Certification00 Ratings8.52 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.7
2 Ratings
25% above category average
Transportation Planning and Optimization00 Ratings9.02 Ratings
Transportation Execution Management00 Ratings9.02 Ratings
Trade and Customs Management00 Ratings8.52 Ratings
Fulfillment Management00 Ratings8.52 Ratings
Warehouse Workforce Management00 Ratings8.02 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.4
2 Ratings
12% above category average
Production Process Design00 Ratings8.52 Ratings
Production Management00 Ratings8.52 Ratings
Configuration Management00 Ratings8.52 Ratings
Work Execution00 Ratings8.02 Ratings
Manufacturing Costs00 Ratings9.52 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
8.6
2 Ratings
18% above category average
Forecasting00 Ratings9.02 Ratings
Inventory Planning00 Ratings8.02 Ratings
Performance Monitoring00 Ratings9.52 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Agile CRM
-
Ratings
EOXS ERP
9.1
2 Ratings
24% above category average
Proposal Management00 Ratings9.52 Ratings
Product Master Data Management00 Ratings9.02 Ratings
Best Alternatives
Agile CRMEOXS ERP
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Infor VISUAL
Infor VISUAL
Score 6.9 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agile CRMEOXS ERP
Likelihood to Recommend
3.9
(20 ratings)
9.0
(2 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
2.1
(10 ratings)
10.0
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
1.1
(10 ratings)
9.5
(2 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Agile CRMEOXS ERP
Likelihood to Recommend
Agile CRM
Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
Read full review
EOXS
I've just started to explore EOXS and I am blown away by how robust this software is. It has everything you need to stay on top of your HR, accounting, and client management. I'm looking forward to where this company is going and am excited about its roadmap.
The team behind EOXS seems very passionate about creating a great experience for all of its users. They are quick to answer questions and provide support.
Read full review
Pros
Agile CRM
  • The set-up was simple. We ran into a snag with my domain verification, but Agile support worked with me to get it resolved.
  • I love being able to create several scripts based on persona. You can easily use a rule to display the appropriate script for each contact.
  • Even team members new to CRM were able to grasp it and be efficient within a few hours - it's simple to navigate.
Read full review
EOXS
No answers on this topic
Cons
Agile CRM
  • The email template building tool is inflexible although it is simple to use and looks nice if you can work within its parameters.
  • Customer Support is not committed to finding answers and providing the best solutions. Many times each support person has a different answer or fixing a bug will take up to 2 weeks to address. They do not seem to understand that they are an online marketing platform that requires solutions within hours (or maybe days) and not weeks.
  • At some point in mid-2021, the process for sending out emails to 10s of thousands of contacts stopped functioning as simply and effectively as it had in the past. My staff (which I use as test cases) was no longer receiving emails, even though it showed in the system that they had received it (and no, it wasn't in spam). The bandaids that they provided me would work for one or two mailings and then stop working again. I was regularly trying to get customer support to find my answers but they were never able to solve my problem. The basic functionality that I appreciated - sending out nicely formatted email newsletters - is now completely gone and the platform is useless for our needs.
  • The reporting tools are awful and poorly configured. Querying on groups of people is inconsistent and inaccurate. There is no segmentation feature that I found that was actually effective.
Read full review
EOXS
No answers on this topic
Likelihood to Renew
Agile CRM
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Read full review
EOXS
No answers on this topic
Usability
Agile CRM
Until the email issues are resolved I cannot recommend agile for any function. The email delivery rate has halved in the last six months and halved again in the last two with no resolution in sight. The customer service discussions start from zero information anytime suggesting agile are not writing notes or using a ticketing system to track customers' complaints. This results in our staff having to send emails manually and defeating the purpose of the system.
Read full review
EOXS
Overall a positive experience, with constant and rapid improvements and new features! The software is full-featured and priced well when compared to older alternatives. The team at EOXS is very responsive
Read full review
Reliability and Availability
Agile CRM
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Read full review
EOXS
No answers on this topic
Performance
Agile CRM
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Read full review
EOXS
No answers on this topic
Support Rating
Agile CRM
The technical support of this software I liked a lot because whenever we need help to solve any problem or even to answer any questions about the software, Agile CRM's support was quick and efficient and guided us on the best solution to solve the problem. I admire and respect that a lot.
Read full review
EOXS
They are quick to answer questions and provide support
Read full review
Online Training
Agile CRM
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Read full review
EOXS
No answers on this topic
Implementation Rating
Agile CRM
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Read full review
EOXS
No answers on this topic
Alternatives Considered
Agile CRM
It was able to do most of the functions needed but was the most cost-effective to get us started. If you are a new company and looking to get started with a CRM start here for a year or two and when you have the money you can pay for one of the bigger players. This platform will give you all you need to be successful. We have been using it for 2 years and we profited more each year.
Read full review
EOXS
No answers on this topic
Scalability
Agile CRM
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Read full review
EOXS
No answers on this topic
Return on Investment
Agile CRM
  • It may be me but I spent a disproportionate amount of time figuring out how to derive more ROI from Agile CRM. The functionality and facilities were there but I eventually gave up as it was taking too much time and attention.
Read full review
EOXS
No answers on this topic
ScreenShots