AgilQuest vs. Skedda

It's really a very good product and serves us well. There are some things that could be better but overall we're very happy with it.

Incentivized

It is really well suited for managing either desks and meeting rooms, or resources. It was really important for us that equipment could be included as bookable items because we can then track who has them - where and when. The self-service nature of bookings allows everyone to manage their own time.

• the clear and accurate map of the space
• different filters (grid, day, map) for different users
• being able to build a questionnaire within the booking form
• giving people easy access to log-in
• the amount of control you can have over what your users see

• The mobile app does not yet have a map feature that mimics the one in the desktop version
• At the time we launched, it didn't interface well with Outlook. So we couldn't reserve the room and send an invitation to attendees in the same step. As such, we elected to use AgilQuest for workstation reservations only and use Outlook to reserve meeting rooms and people. We understand this has been corrected but have been too busy to go back to test and relaunch that feature.
• The basic reporting package is a bit weak but it works OK for us. They want to upsell you on their more robust reporting platform.

Incentivized

• Only one account can be setup as the overall owner of the system with control to adjust key settings. It would be good if more than one owner could be assigned to spread out the workload, without the need to for a shared account.

great system, flexible, fast and supportive

For a non-tech person, it isn't clear to me how to create and use tags. Some instruction/training would be useful.

Incentivized

The response time is extremely quick and the video responses are great to refer back to.

Incentivized

For a non tech person more training on the in-depth functionality would be appreciated and useful.

Incentivized

As mentioned above, we haven't evaluated any other products since the implementation. At the time, it was the best fit for us. There may be other products on the market now that would be even better. However, AgilQuest serves us well and we are happy with it's performance. It would be a very big, expensive undertaking to transition to a different product and at this time there is no motivation to go down that road.

Incentivized

Skedda is much more comprehensive than these products and has infinitely more controls and options than Survey Monkey or Google Surveys. It would be difficult to implement either platform for the scale of reservations and scheduling we are currently using Skedda for and would make saving user information much more time-consuming for the staff of our organization.

Incentivized

• It is a key component in the firm being able to completely transform our working environment. We needed a hoteling software that would allow us to move from one-to-one assigned seating to seat sharing. This, in turn, has allowed us to shrink our footprints as leases expire and create a whole new working environment. Some key metrics thus far are: (1) our portfolio has dropped by 77,000 RSF despite significant headcount growth, (2) RSF per person has decreased from 260 in 2014 to 185, on our way to 150, as future renovations are completed, and (3) we have reduced future occupancy costs by $52 million.

Incentivized

• we have been able to increase the amount of people using the spaces - from 20 companies a week, to up to 30 because we gave people the power to book
• employees don't have to keep checking emails from people asking about availability - users can just see this for themselves so this saved us a lot of time and workload