What users are saying about
3 Ratings
11 Ratings
3 Ratings
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Score 9.9 out of 101
11 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Airship

It's well-suited when you want your content to get out quickly. It's best for breaking or big news. We do weigh what types of stories we want to push. We don't want to overuse it, but we want to take advantage. We don't find it appropriate using it between the hours of 11 p.m. and 6 a.m. We sent out a push one time around midnight, and we got a comment back that it woke somebody up and scared them.
Brian L. Clark profile photo

Amazon SNS

When your entire infrastructure is part of Amazon ecosystem, this service will act as a common thread for communication. It provides simple pubsub way to make sure real time notification. It is extremely easy to send notifications via SMS, email and Push Notifications. When async processes are running and you want to notify some other services, this service becomes first choice by default.The only scenario where SNS is little less appropriate is heavy data volume. Sometimes you may get delayed notification.
Apurv Doshi profile photo

Pros

Airship

  • It's very fast. As soon as we hit send, it arrives on our phone and tablet apps immediately.
  • The interface is clear. We generally copy and paste the headline right into the box. The font and font size, along with the background, make it easy to read so that we avoid any typos. That's important because we're working quickly.
  • It gives you good and usable analytics to track engagement.
  • It's 100 percent reliable. We've never had an issue with it.
Brian L. Clark profile photo

Amazon SNS

  • The AWS Lambda SNS trigger is great. Subscribing multiple Lambda functions to an SNS topic is a nice way to decouple features.
  • SNS is fully-managed. Our team is too small to manage our own pub/sub infrastructure.
  • Subscribing email endpoints to SNS topics and integrating topics with CloudWatch alerts is very easy; we create more non-emergency notifications than we would without SNS.
No photo available

Cons

Airship

  • The interface can be a little confusing. In the upper right corner of your dashboard, you'll see "New Push Message" and "New Message" ... Seems odd to have two choices. Then, after you push "New Message" you can copy and paste your text, but then there are about three more buttons before you get to the point of sending it. That just might be how it's integrated with our app so other markets might be different. But, if you have the instructions, it's fairly quick.
  • Again, this could be just the way it's integrated with our app, but when a user clicks on the alert on their phones, it goes to the web site and not to the specific story. So, we have to make sure the story is in a prominent place on our site (Latest News, mainstage).
  • It would be nice to have small photos in our push notifications.
Brian L. Clark profile photo

Amazon SNS

  • The AWS website UI could use some definite improvement. The website itself is very clunky and hard to navigate and always seems to have the wrong information in the wrong places. It is a monstrous task trying to make a website as complicated as AWS look simple and easy to navigate but even with some minor improvements it would become much more user and beginner friendly.
  • Troubleshooting can be very difficult when encountering an issue with SNS and often many AWS services. By having all of your infrastructure in the cloud, it makes troubleshooting networking problems quite complicated. On top of this, aws provides little return information when a message fails to send, leaving a lot of guesswork to be done on your part to fix the issue.
Dylan Cauwels profile photo

Support

Airship

No score
No answers yet
No answers on this topic

Amazon SNS

Amazon SNS 9.0
Based on 1 answer
We have not come across situations where we need support for SNS. However for other AWS services, we have received really good support to solve the issue and to define the architecture.
Apurv Doshi profile photo

Alternatives Considered

Airship

There was a time when we went off Urban Airship and went to Spreed. We were using Spreed's app, so there was much better integration on push notifications. The push notification took readers directly into the story. When we moved from Spreed to our own native app, we went back to Urban Airship.
Brian L. Clark profile photo

Amazon SNS

As I mentioned previously, I wish we had gone with a different service such as a Mixpanel or OneSignal as they are reputable in the space and are known for their strong support and documentation. AWS SNS was the way to go for us at the time we chose it due to the fact that we were getting into using AWS Microservices and felt it would be best to stay the course.
No photo available

Return on Investment

Airship

  • It's had a positive impact on engagement.
  • It helps lend credibility to our product given that major sites like CNN, AP, ESPN, etc. have push notifications.
  • I have not come across any negative impacts.
Brian L. Clark profile photo

Amazon SNS

  • It has helped our team to be alerted quickly to undesirable changes in our AWS environment so that immediate action can be taken. Hence it has saved us a lot of time and money due to quick action.
No photo available

Pricing Details

Airship

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon SNS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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