What users are saying about
6 Ratings
3 Ratings
6 Ratings
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Score 6.8 out of 100
3 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Airship

Airship is a great tool for Push Message and In-App Message marketing efforts, and their message center is fully flushed out (unlike many other platforms I have worked with). They have also gotten better over the last year or two in aligning things a bit more efficiently across iOS and Android. I have not personally used Airship for anything other than their Mobile App offerings, so I can't comment on their SMS or Web Notification capabilities, but I have heard negative things about their email offering. To me Airship is first and foremost a mobile app tool, and everything else is secondary, so that makes sense.
Anonymous | TrustRadius Reviewer

ContactPigeon

It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Makis Paraskevopoulos | TrustRadius Reviewer

Pros

Airship

  • It's very fast. As soon as we hit send, it arrives on our phone and tablet apps immediately.
  • The interface is clear. We generally copy and paste the headline right into the box. The font and font size, along with the background, make it easy to read so that we avoid any typos. That's important because we're working quickly.
  • It gives you good and usable analytics to track engagement.
  • It's 100 percent reliable. We've never had an issue with it.
Brian L. Clark | TrustRadius Reviewer

ContactPigeon

  • Customized newsletters with segmentations to target specific customers according to their visits in our website.
  • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
  • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].
Anonymous | TrustRadius Reviewer

Cons

Airship

  • Better clarity on what can and can't be tracked in terms of user interactions with apps
Anonymous | TrustRadius Reviewer

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

Likelihood to Renew

Airship

No score
No answers yet
No answers on this topic

ContactPigeon

ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Makis Paraskevopoulos | TrustRadius Reviewer

Usability

Airship

Airship 6.0
Based on 1 answer
The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.
Anonymous | TrustRadius Reviewer

ContactPigeon

No score
No answers yet
No answers on this topic

Support Rating

Airship

Airship 9.0
Based on 1 answer
I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.
Anonymous | TrustRadius Reviewer

ContactPigeon

ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Makis Paraskevopoulos | TrustRadius Reviewer

Alternatives Considered

Airship

There was a time when we went off Urban Airship and went to Spreed. We were using Spreed's app, so there was much better integration on push notifications. The push notification took readers directly into the story. When we moved from Spreed to our own native app, we went back to Urban Airship.
Brian L. Clark | TrustRadius Reviewer

ContactPigeon

[I] haven't used other [products].
Anonymous | TrustRadius Reviewer

Return on Investment

Airship

  • It's had a positive impact on engagement.
  • It helps lend credibility to our product given that major sites like CNN, AP, ESPN, etc. have push notifications.
  • I have not come across any negative impacts.
Brian L. Clark | TrustRadius Reviewer

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

Screenshots

Pricing Details

Airship

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Airship Editions & Modules

Additional Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ContactPigeon Editions & Modules

Edition
Standard$198.001
Pro$385.001
Enterprise$980.001
  1. per month/billed annually
Additional Pricing Details

Add comparison