3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

airSlate

airSlate is well suited for any scenario where content from a form needs to added to Salesforce or similar. It's also well suited for any form that requires a signature and/or initials. airSlate is less appropriate if a form need to be filled out from a local drive. Although there are workarounds, airSlate is a web-based platform and is designed to be used in that way.
Anthony Matero | TrustRadius Reviewer

Formstack Documents (formerly WebMerge)

[Formstack Documents (formerly WebMerge) is] well suited for a mid-size organization that has multiple data inputs and needs to provide structure and professional document generation. As helpful as it is, the cost would prevent smaller businesses from realizing the cost savings that a larger one will.
Anonymous | TrustRadius Reviewer

Pros

airSlate

  • Customer service is fast and skilled.
  • Product is easy for non-programmers to use straight from templates.
  • Cost is reasonable when compared to other comparable products.
  • Interface is clean.
Paul Welsh | TrustRadius Reviewer

Formstack Documents (formerly WebMerge)

  • Excellent integration with other popular platforms
  • Clear and usable documentation to walk through setup in a number of scenarios
  • Responsive support that provided appropriate answers when we had questions
  • Flexibility in use cases that support multiple modes of use
Jessica Tanenhaus | TrustRadius Reviewer

Cons

airSlate

  • The mobile signing process needs improvement for more involved agreements with multiple signature locations
  • Dumbing down the html rules for those who would like to include rich text
  • Looking forward to improved page load times both while editing and creating and during actual use by team members and prospects
Brian Del Terzo Credilife® | TrustRadius Reviewer

Formstack Documents (formerly WebMerge)

  • We've had some issues with document formatting when the Formstack document comes through. Nothing outrageous, but it has been very inconvenient and annoying.
  • The Formstack website is not attractive or user friendly.
  • I think it could be clearer to Formstack users that it is a tool that needs another tool, not a tool all its own.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

airSlate

No score
No answers yet
No answers on this topic

Formstack Documents (formerly WebMerge)

Formstack Documents (formerly WebMerge) 8.0
Based on 1 answer
Ease of use, nice functionality that saves time
Jim Lombardi | TrustRadius Reviewer

Usability

airSlate

airSlate 8.3
Based on 3 answers
It seems airSlate designers spent a significant amount of time ensuring the product is easy to use and appealing. They were able to accomplish this without sacrificing functionality and quality. The interface isn't cluttered and allows end-user to get going with minimal training. Designing workflows is a snap with the drag and drop "bots" (functions).
Anthony Matero | TrustRadius Reviewer

Formstack Documents (formerly WebMerge)

No score
No answers yet
No answers on this topic

Support Rating

airSlate

airSlate 10.0
Based on 3 answers
Best part of the product so far and has rescued our use more than once.
Paul Welsh | TrustRadius Reviewer

Formstack Documents (formerly WebMerge)

Formstack Documents (formerly WebMerge) 10.0
Based on 4 answers
Support was always readily available and happy to assist whenever I had a question or needed help. Great experience every time.
Paul Mayo | TrustRadius Reviewer

Alternatives Considered

airSlate

Tallyfy is a wonderfully robust solution but airSlate further connected the dots for us with the full integration to the electronic signature aspect of our needs. I'm not sure where Tallyfy stands currently on that front.
Brian Del Terzo Credilife® | TrustRadius Reviewer

Formstack Documents (formerly WebMerge)

Each of the programs above answered a specific call to action. While each addressed a small portion of our need, they never quite fit the bill for what we needed. It was actually a representative from three of the ones above which selected WebMerge. They wanted to sell their product, but knew that we would be unfulfilled if we went with them
Patrick Stephens | TrustRadius Reviewer

Return on Investment

airSlate

  • airSlate has improved the efficiency of our Service personnel by automating documentation tasks.
  • Implementing airSlate has reduced end-user documentation errors.
  • airSlate automatically ensures our Engineers are using the most up-to-date documentation.
Anthony Matero | TrustRadius Reviewer

Formstack Documents (formerly WebMerge)

  • The return on investment has been very good. It's very cost effective product. Our service team is on the phone and it takes away from the customer service if they are having to input the same information on applications. Web Merge eliminates additional key strokes while giving customers more time to run their business.
Craig Schneider | TrustRadius Reviewer

Pricing Details

airSlate

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Formstack Documents (formerly WebMerge)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison