What users are saying about
Airtable
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
357 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 357 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
Airtable
Airtable is an incredibly powerful tool for basic spreadsheet tasks used in your departments, especially if those spreadsheets are being shared and used by multiple departments. It's a better designed spreadsheet, [compared to] what Excel and Google Sheets offers. [It] has multiple view options so that each team can see the data in the way that makes the most sense for their team.
Energy Efficiency Account Manager
TRC Companies, Inc.Renewables & Environment, 51-200 employees
Replicon Polaris PSA
It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.

Verified User
Engineer in Engineering
Computer Software Company, 51-200 employeesFeature Rating Comparison
Project Management
Airtable
8.0
Replicon Polaris PSA
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Task Management
Airtable
8.3
Replicon Polaris PSA
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Resource Management
Airtable
8.0
Replicon Polaris PSA
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Gantt Charts
Airtable
7.5
Replicon Polaris PSA
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Scheduling
Airtable
7.9
Replicon Polaris PSA
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Workflow Automation
Airtable
8.0
Replicon Polaris PSA
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Team Collaboration
Airtable
8.9
Replicon Polaris PSA
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Support for Agile Methodology
Airtable
7.9
Replicon Polaris PSA
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Support for Waterfall Methodology
Airtable
7.7
Replicon Polaris PSA
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Document Management
Airtable
7.9
Replicon Polaris PSA
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Email integration
Airtable
8.0
Replicon Polaris PSA
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Mobile Access
Airtable
8.0
Replicon Polaris PSA
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Timesheet Tracking
Airtable
7.8
Replicon Polaris PSA
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Change request and Case Management
Airtable
8.0
Replicon Polaris PSA
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Budget and Expense Management
Airtable
8.5
Replicon Polaris PSA
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Pros
Airtable
- Airtable has the best customization features out there. They allow you to customize you spreadsheets or tables in a variety of formats. They allow you to customize a variety of field types, field sizes and various colors.
- Airtable has a great collaboration feature that makes it easy to share and grant access to tables and a variety of information.
- Airtable has great compatibilities that allows you to directly upload spreadsheets from excel into a customizable table.
- Airtable is easy to teach and understand quickly, and does not take time for someone who is not technically advanced to understand

Verified User
Consultant in Marketing
Marketing and Advertising Company, 11-50 employeesReplicon Polaris PSA
- Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
- It's so easy use & maintain.
- Support team is really impressive, seem to know their product.
- Reporting is a breeze.
Project Administator
SuperChoice ServicesFinancial Services, 51-200 employees
Cons
Airtable
- Pricing model: we don't like how we have to pay per user.
- Calendar view: we wish the calendar view was better, or if there were different types of calendar views. Right now there is just one.
- Complicated: some parts of the app are a little complicated.
Co-Founder, Business Director
Alabaster CoReligious Institutions, 1001-5000 employees
Replicon Polaris PSA
- Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
- Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
- There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
- Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
Administrative Assistant
Centroid SystemsInformation Technology and Services, 51-200 employees
Likelihood to Renew
Airtable
Airtable 10.0
Based on 2 answers
We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.

Verified User
Manager in Marketing
Biotechnology Company, 1001-5000 employeesReplicon Polaris PSA
No score
No answers yet
No answers on this topic
Usability
Airtable
Airtable 8.7
Based on 21 answers
It's such a friendly program to use, and there's just so many resources available to people trying to learn it or build new things. Their support is great, and they make it easy to find answers to your questions. It's easy to use but difficult to master, that might be a better way to put it.

Verified User
Director in Marketing
Marketing and Advertising Company, 1-10 employeesReplicon Polaris PSA
No score
No answers yet
No answers on this topic
Support Rating
Airtable
Airtable 8.0
Based on 58 answers
We find support easy to find, responsive and knowledgeable. In addition to a large selection of well-done help articles and webinars, there is a forum with quick support coming from Airtable staff and other users. We haven't had any issues in getting the information and support that we've needed.

Verified User
C-Level Executive in Corporate
Computer Software Company, 11-50 employeesReplicon Polaris PSA
No score
No answers yet
No answers on this topic
Implementation Rating
Airtable
Airtable 9.0
Based on 2 answers
Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.

Verified User
Manager in Marketing
Biotechnology Company, 1001-5000 employeesReplicon Polaris PSA
No score
No answers yet
No answers on this topic
Alternatives Considered
Airtable
Airtable combines the simplicity of a spreadsheet with the possibilities that come with a database, all within one tool. We have chosen it after a short evaluation. It is incredibly easy to use after a short training, making it a great tool compared to the typical spreadsheet-based apps.
Digital Marketing Manager
NoradaneMarketing and Advertising, 11-50 employees
Replicon Polaris PSA

Verified User
Engineer in Engineering
Computer Software Company, 51-200 employeesReturn on Investment
Airtable
- The ROI is simple: Airtable has created a more efficient workplace. We have fewer meetings, certainly. But any meetings we do have are much more efficient and impactful. Everyone walks in having used Airtable to prepare for the meeting (uploading needed docs, etc.), and the meeting is held using Airtable as the agenda. Airtable is updated and continues to be used after the meeting, so everyone stays on the same page.
- Airtable also makes planning events much more streamlined. Contracts, rental agreements, rosters, etc. are uploaded. Dates are set with reminders. People know what they are responsible for planning the event and for what role they will play during the event.
Corporate Director Of Human Resources
Duke HospitalityHospitality, 201-500 employees
Replicon Polaris PSA
- Improvement in tracking employee hours & time off.
- Improvement in assigning employee to projects.
- Improvement for the account managers to track what is happening to their projects.
Project Administator
SuperChoice ServicesFinancial Services, 51-200 employees
Screenshots
Replicon Polaris PSA
—Pricing Details
Airtable
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Airtable Editions & Modules
Edition
Plus | $10.001 |
---|---|
Pro | $20.001 |
Enterprise | Contact Sales |
- per month (billed annually)
Additional Pricing Details
—Replicon Polaris PSA
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Replicon Polaris PSA Editions & Modules
—