Airwallex vs. PayPal Payments Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airwallex
Score 9.2 out of 10
N/A
Established in Melbourne in 2015, Airwallex is a payments platform that aims to transform the way businesses move and manage money globally. They state their goal is to empower businesses of all sizes to grow without borders, and by doing so, contribute to the global economy. With technology at its core, Airwallex offers a global financial infrastructure to help businesses transact, collect and pay in any foreign currency across 130+ countries and 50+ currencies, without the constraints of the…N/A
PayPal Payments Pro
Score 8.3 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
$0.02
per transaction
Pricing
AirwallexPayPal Payments Pro
Editions & Modules
No answers on this topic
QR code Transactions
1.90% + fixed fee
per transaction
Charity Transactions
2.20% + fixed fee
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
per transaction
Commercial Transactions - Online
2.90% + fixed fee
per transaction
PayPal's pay later offers
2.90% + fixed fee
per transaction
Venmo
2.90% + fixed fee
per transaction
Offerings
Pricing Offerings
AirwallexPayPal Payments Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
AirwallexPayPal Payments Pro
Small Businesses
Checkout.com
Checkout.com
Score 8.3 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Checkout.com
Checkout.com
Score 8.3 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Checkout.com
Checkout.com
Score 8.3 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AirwallexPayPal Payments Pro
Likelihood to Recommend
10.0
(3 ratings)
8.2
(73 ratings)
Support Rating
-
(0 ratings)
2.3
(9 ratings)
User Testimonials
AirwallexPayPal Payments Pro
Likelihood to Recommend
Airwallex
Airwallex suits small to medium businesses that need to have transactions in multiple currencies. This can be as simple as a small business that pays for advertising with Facebook or paying for Saas platforms in USD.
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PayPal
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
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Pros
Airwallex
  • Cross border payments
  • Virtual Cards
  • Payments
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PayPal
  • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
  • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
  • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
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Cons
Airwallex
  • Excellent payroll solution that enables one to pay multiple international accounts.
  • Helps reach new markets with foreign currency accounts.
  • It makes bookkeeping easy and sync capabilities.
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PayPal
  • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
  • The PayPal logo on the checkout page can be kind of large and obtrusive.
  • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
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Support Rating
Airwallex
No answers on this topic
PayPal
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
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Alternatives Considered
Airwallex
Payoneer was more expensive for transfers and it was less featured than Airwallex.
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PayPal
I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
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Return on Investment
Airwallex
  • Saved money on bank fees
  • Saved money on FX transfers
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PayPal
  • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
  • Refund rate and recurring revenue is stable and disputes are handled properly.
  • Forex Fluctuations is controlled and solved the buying experience for few users.
  • Solved problem for different currencies and retained our users.
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