Akamai Identity Cloud vs. Salesforce Identity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Akamai Identity Cloud
Score 7.7 out of 10
N/A
Akamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology…
$0
up to 2,500 users
Salesforce Identity
Score 7.0 out of 10
N/A
Salesforce Identity is a mobile identity platform.N/A
Pricing
Akamai Identity CloudSalesforce Identity
Editions & Modules
Free Basic Social Login
$0
up to 2,500 users
Enterprise
$5,000
100k users
Pro
$1,000/$2,250
10k/25k users
No answers on this topic
Offerings
Pricing Offerings
Akamai Identity CloudSalesforce Identity
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor full platform pricing, please contact us.
More Pricing Information
Community Pulse
Akamai Identity CloudSalesforce Identity
Top Pros
Top Cons
Best Alternatives
Akamai Identity CloudSalesforce Identity
Small Businesses
Microsoft Entra External ID
Microsoft Entra External ID
Score 8.5 out of 10
Dashlane
Dashlane
Score 9.2 out of 10
Medium-sized Companies
The Okta Identity Cloud
The Okta Identity Cloud
Score 8.9 out of 10
Dashlane
Dashlane
Score 9.2 out of 10
Enterprises
The Okta Identity Cloud
The Okta Identity Cloud
Score 8.9 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Akamai Identity CloudSalesforce Identity
Likelihood to Recommend
8.0
(1 ratings)
7.0
(3 ratings)
User Testimonials
Akamai Identity CloudSalesforce Identity
Likelihood to Recommend
Akamai
It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.
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Salesforce
Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
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Pros
Akamai
No answers on this topic
Salesforce
  • SFI, allows you to connect and manage all your applications in one easy to use interface.
  • It has the ability to use many different authentication standards to fit all the different needs of the applications.
  • If the standard isn't supported it has the flexibility to create your own custom solution.
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Cons
Akamai
No answers on this topic
Salesforce
  • Can't think of any other than pricing.
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Alternatives Considered
Akamai
We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.
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Salesforce
One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
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Return on Investment
Akamai
  • Customer data can be easily accessed
  • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
  • Pricing is bit high for what we get
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Salesforce
  • The biggest return is on the auditing and ease of use for the users.
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ScreenShots