AkkenCloud vs. Recruitee by Tellent

I don't know many other scenarios, as I have been with this company for 13 years and in this industry for roughly 25 years. It is a tool that is well suited for our company and this industry in general. As a staffing company, you can accomplish nearly everything imaginable with this tool. The only area I have seen that might not be ideal is if you wanted to run all kinds of metrics. You can run a variety of reports in Akken, the data fields are limited sometimes and one would think that wouldn't need to be the case. You should be able to put whatever data you want in any field to create the report you need.

Incentivized

Best for having various hiring processes at once with multiple interviewers who will be conducting interviews and assessments, who can adapt quickly and not need an over complicated training process to do hiring. Not ideal for companies with inflexible processes who want everything constantly uniformed without any changes in needs

Incentivized

• Automatically keeps a record of activities such as email conversations related to a candidate.
• Time and date stamp on events logged to a candidate and customer is a great resource.
• Completing full company profiles with all contacts is very helpful for later efficiency.

Incentivized

• Keeping track of candidates, each candidate has their profile which helps to keep track of their information.
• Social media, we can share the jobs at any social media platform.
• Integrations are awesome! I have partnered with other systems that have helped in my recruiting.

• This is the worst ATS I've ever used. It's hard to find what you need. It's not set up in a coherent manner and things are all over the place.
• I have to download a resume just to view it.
• The parse function only works in Internet Explorer and it works poorly then. Makes it impossible to tell if its actually a duplicate because it flags everything.
• No section for meaningful notes. Notes are all just reports of action.
• No way to make it efficient for direct hires. All geared towards staffing so it makes you fill out non-sense information that will be inaccurate and irrelevant just to satisfy field requirements.

Incentivized

• One thing that could absolutely change the way of using recruitee should be changing the candidate layout accordingly to the job offer.
• The tracking of the time the candidate spends in the stage he is on.
• Better tracking record of when the candidate entered the job offer.

Incentivized

There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point

Incentivized

100% I will continue to use this amazing system! It has helped us a lot!! It has it all, I have used other systems and I haven't been able to get all the features I needed. This system was able to offer it all. I would renew the contract for sure.

Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.

Incentivized

It's extremely easy to use and the different features don't require extensive research to understand. The scorecards and evaluations allow the user to be able to view aggregate scores from the whole hiring process and view the top rated candidates to be able to make offers and decisions. The templates are also very helpful

Incentivized

It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed

Incentivized

The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.

Incentivized

Recruitee has been able to provide excellent customer service! Their support team they go way beyond for their customers. I'm the type of person who asks a lot of questions. They have been able to keep it up with me.

Encourage your team to watch the training videos available.

Incentivized

Yes, during the implementation process, I do remember from the sales team to the onboarding team, they were able to help all the way through. They provide quick assistance and you don't feel lost in the process at all

We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.

Incentivized

Recruitee is the most straightforward and easy to use recruitment platform I have ever managed. I have managed also taleo which was really complex and several company built platforms that always were either too slow or complex to manage. Recruitee works like a charm, is rarely down and shows that is constantly looking to evolve and be a better tool and ally for recruiters and companies

Incentivized

• Sometimes the system is slow and the process of hiring someone is lengthy so it takes a long time to complete it so it takes away from other things I could be working on
• It’s easy and quick to manage candidates to show what process they’re in

Incentivized

• Recruitee is easy to use
• Recruitee handles most of [the] business process
• Requisition Management is missing which could be introduced to make it a powerful recruiting tool

Incentivized