What users are saying about
5 Ratings
4 Ratings
5 Ratings
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Score 8 out of 101
4 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

Aladtec

While most of my Aladtec experience is with public safety agencies, I cannot imagine an industry or service that would not benefit from an Aladtec system. Affordable, reliable, efficient and user-friendly - Aladtec offers a product that most companies simply can only dream about.
Andrew Blackwood profile photo

Shiftboard

It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.
Rachel Blankenship profile photo

Pros

Aladtec

  • Aladtec allows easy access to forms, change orders and schedules from any device.
  • Aladtec offers the ability to see the schedule a month at a glance, by the week or day, with full detail of who is on the schedule; giving a bird's eye view of the openings and then able to see specifically who is on each daily schedule.
  • Aladtec offers the opportunity to put its recurring schedules and monthly choices and changes. It has several scheduling options that increase flexibility for employees.
Lynn DeLaurentis profile photo

Shiftboard

  • Mobile accessibility
  • Cloud-based software
  • Compliant with all necessary information security standards
No photo available

Cons

Aladtec

  • The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
  • No other issues to note.
Jeff Rixmann profile photo

Shiftboard

  • The ability to print a month view of the schedule would be a great benefit.
  • The signup list is a great feature, but there are too many steps to make it easy to use.
  • The bulk add and delete process works well, but tends to be confusing for users.
Jared Hammond profile photo

Support

Aladtec

Aladtec 8.0
Based on 1 answer
Aladtec has given the support needed, especially in learning the new system and bringing it up to speed for the entire workforce. There is a need to reach out to them when everything freezes, which is rare. This system has been fairly smooth after it had been in use for at least 6 months.
Lynn DeLaurentis profile photo

Shiftboard

Shiftboard 8.0
Based on 1 answer
I believe our agents are used to using Shiftboard at this point so they are able to navigate it. Our shift management team and real-time analysts are looking for a tool that is more in-depth with workforce management, like scheduling, queues, and more.
Rachel Blankenship profile photo

Alternatives Considered

Aladtec

The software as a service model is prefered over native software, which is one reason why we decided on Aladtec.
Caleb Branch profile photo

Shiftboard

Similar to HotSchedules, Xytech and ScheduAll both are highly tailored to the TV industry, and better for our business, with Xytech as the best based on our evaluation.
No photo available

Return on Investment

Aladtec

  • In the first 12 months of use we saved nearly 13x our investment in overtime alone. The following year we realized an average of 46 hours per week of time saved in workforce management.
  • We have seen no negative impacts from the use of Aladtec. Our only regret is not having it earlier.
Andrew Blackwood profile photo

Shiftboard

  • Lower overtime costs.
  • The ability to access schedules remotely.
  • More flexibility in the scheduling process.
Jared Hammond profile photo

Pricing Details

Aladtec

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Aladtec Editions & Modules

Additional Pricing Details
Aladtec is an annual subscription based on the number of people the customer has using the system, so it's fairly priced for any size organization.

Shiftboard

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Shiftboard Editions & Modules

Edition
Lite$45 per month1
Standard$120 per month2
Plus$276 per month3
  1. up to 35 employees
  2. up to 70 employees
  3. up to 125 employees
Additional Pricing Details

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