Aladtec vs. Shiftboard

While most of my Aladtec experience is with public safety agencies, I cannot imagine an industry or service that would not benefit from an Aladtec system. Affordable, reliable, efficient and user-friendly - Aladtec offers a product that most companies simply can only dream about.

It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.

Incentivized

• Aladtec allows easy access to forms, change orders and schedules from any device.
• Aladtec offers the ability to see the schedule a month at a glance, by the week or day, with full detail of who is on the schedule; giving a bird's eye view of the openings and then able to see specifically who is on each daily schedule.
• Aladtec offers the opportunity to put its recurring schedules and monthly choices and changes. It has several scheduling options that increase flexibility for employees.

Incentivized

• Mobile accessibility
• Cloud-based software
• Compliant with all necessary information security standards

Incentivized

• The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
• No other issues to note.

• The ability to print a month view of the schedule would be a great benefit.
• The signup list is a great feature, but there are too many steps to make it easy to use.
• The bulk add and delete process works well, but tends to be confusing for users.

Incentivized

Aladtec has given the support needed, especially in learning the new system and bringing it up to speed for the entire workforce. There is a need to reach out to them when everything freezes, which is rare. This system has been fairly smooth after it had been in use for at least 6 months.

Incentivized

I never sought out Shiftboard support.

Incentivized

The software as a service model is prefered over native software, which is one reason why we decided on Aladtec.

We have not used another product like Shiftboard at our company.

Incentivized

• In the first 12 months of use we saved nearly 13x our investment in overtime alone. The following year we realized an average of 46 hours per week of time saved in workforce management.
• We have seen no negative impacts from the use of Aladtec. Our only regret is not having it earlier.

• Effective allocation to proper shows/projects for our network
• Effectively catches any discrepancies between scheduled hours and actual hours for employees
• Requires significant manpower to maintain scheduling accuracy

Incentivized