What users are saying about
40 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

Alchemer, formerly SurveyGizmo

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Alchemer, formerly SurveyGizmo
6.7
Novi Survey
6.3
Survey templates
Alchemer, formerly SurveyGizmo
7.2
Novi Survey
6.0
Themes
Alchemer, formerly SurveyGizmo
5.7
Novi Survey
6.0
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
Novi Survey
7.0

Survey Content

Alchemer, formerly SurveyGizmo
8.2
Novi Survey
8.7
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
Novi Survey
9.0
Question design help
Alchemer, formerly SurveyGizmo
9.3
Novi Survey
9.0
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
Novi Survey
8.0

Survey Logic

Alchemer, formerly SurveyGizmo
7.1
Novi Survey
9.0
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
Novi Survey
9.0

Survey Reporting & Analytics

Alchemer, formerly SurveyGizmo
9.3
Novi Survey
8.6
Response tracking
Alchemer, formerly SurveyGizmo
9.8
Novi Survey
9.0
Data export
Alchemer, formerly SurveyGizmo
9.8
Novi Survey
9.0
Standard reports
Alchemer, formerly SurveyGizmo
9.0
Novi Survey
9.0
Custom reports
Alchemer, formerly SurveyGizmo
8.1
Novi Survey
9.0
Analytics
Alchemer, formerly SurveyGizmo
9.6
Novi Survey
7.0

Survey Administration & Security

Alchemer, formerly SurveyGizmo
9.0
Novi Survey
8.0
Access controls
Alchemer, formerly SurveyGizmo
8.2
Novi Survey
8.0
Compliance
Alchemer, formerly SurveyGizmo
9.7
Novi Survey
8.0

Survey Distribution

Alchemer, formerly SurveyGizmo
7.5
Novi Survey
7.0
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
Novi Survey
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
Novi Survey
7.0

Pros

Alchemer, formerly SurveyGizmo

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder | TrustRadius Reviewer

Cons

Alchemer, formerly SurveyGizmo

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder | TrustRadius Reviewer

Usability

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.
Anonymous | TrustRadius Reviewer

Novi Survey

No score
No answers yet
No answers on this topic

Support Rating

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.
Anonymous | TrustRadius Reviewer

Novi Survey

No score
No answers yet
No answers on this topic

Alternatives Considered

Alchemer, formerly SurveyGizmo

Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Anonymous | TrustRadius Reviewer

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder | TrustRadius Reviewer

Return on Investment

Alchemer, formerly SurveyGizmo

  • SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
  • SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
  • You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Emily Sullivan | TrustRadius Reviewer

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder | TrustRadius Reviewer

Pricing Details

Alchemer, formerly SurveyGizmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alchemer, formerly SurveyGizmo Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
Additional Pricing Details

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Novi Survey Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alchemer, formerly SurveyGizmo
8.0
Novi Survey
8.0

Usability

Alchemer, formerly SurveyGizmo
8.0
Novi Survey

Support Rating

Alchemer, formerly SurveyGizmo
6.0
Novi Survey

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