Great platform for collecting quality survey data
Anonymous | TrustRadius Reviewer
December 26, 2018

Great platform for collecting quality survey data

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurveyGizmo

SurveyGizmo is being used for our Patient-Centered Research initiatives. We work with corporate partners to develop questions and provide data from our constituents. It is a very useful tool because it helps streamline our survey process and allow for detailed and quality responses that can be used for future studies in hopes of improving outcomes for our patients.
  • Streamlines the survey process and provides quality data.
  • Provides a wide variety of question types and filtering options in order to ensure the proper questions are being asked.
  • Better improves outcomes for constituents/patients.
  • Easy to edit and reformat questions as desired.
  • Easy to navigate, export data, and create reports.
  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
  • It streamlines the survey process by providing quality responses and data.
  • It has helped to better improve outcomes for patients.
  • Constituents' opinions are valued and appreciated, which strengthens their connection and support of our organization and mission.
While there are other survey platforms out there, SurveyGizmo stands out from the rest. It provides a much wider variety of question and filtering options and easily exports data and creates reports with the touch of a button. These features among others allow for greater quality survey results when collecting constituent data.
  • Customer Surveys
  • Research Studies
SurveyGizmo is well suited for complex research surveys that require a lot of detailed data from constituents. It is also the ideal platform to use when incentives such as gift cards are given to survey completers. It may not be as appropriate in other departments that don't collect this level of detailed data from constituents.

SurveyGizmo Feature Ratings

Survey templates
9
Themes
8
Custom logo/branding
9
Changes to live survey
8
Question design help
7
Multiple question types
8
Survey logic flexibility
7
Response tracking
9
Data export
10
Standard reports
9
Custom reports
9
Analytics
8
Vendor-offered crowdsourcing
8
Respondent restrictions
6
Access controls
8
Compliance
8