Great platform for collecting quality survey data
December 26, 2018

Great platform for collecting quality survey data

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyGizmo

SurveyGizmo is being used for our Patient-Centered Research initiatives. We work with corporate partners to develop questions and provide data from our constituents. It is a very useful tool because it helps streamline our survey process and allow for detailed and quality responses that can be used for future studies in hopes of improving outcomes for our patients.


  • Streamlines the survey process and provides quality data.
  • Provides a wide variety of question types and filtering options in order to ensure the proper questions are being asked.
  • Better improves outcomes for constituents/patients.
  • Easy to edit and reformat questions as desired.
  • Easy to navigate, export data, and create reports.


  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
  • It streamlines the survey process by providing quality responses and data.
  • It has helped to better improve outcomes for patients.
  • Constituents' opinions are valued and appreciated, which strengthens their connection and support of our organization and mission.
While there are other survey platforms out there, SurveyGizmo stands out from the rest. It provides a much wider variety of question and filtering options and easily exports data and creates reports with the touch of a button. These features among others allow for greater quality survey results when collecting constituent data.
SurveyGizmo is well suited for complex research surveys that require a lot of detailed data from constituents. It is also the ideal platform to use when incentives such as gift cards are given to survey completers. It may not be as appropriate in other departments that don't collect this level of detailed data from constituents.

Alchemer Feature Ratings

Survey templates
Custom logo/branding
Changes to live survey
Question design help
Multiple question types
Survey logic flexibility
Response tracking
Data export
Standard reports
Custom reports
Vendor-offered crowdsourcing
Respondent restrictions
Access controls


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