Overall Satisfaction with Alchemer, formerly SurveyGizmo
Alchemer is being used both to address internal as well as client needs. Internally, we have created several forms and targeted notifications to convey internal departmental need. This standardizes the collection of data to various departments to initiate work orders, resource requests, checking in and out equipment , various requests, etc. We also use Alchemer for dates a collection and bounce back client programs.
- Increased efficiency
- Reduced cost
- Timely receipt of operational and campaign data
SurveyMonkey, Formsite. Ultimately, Alchemer remains our go-to solution as it's combination of ability and flexibility bested the other options.
Do you think Alchemer delivers good value for the price?
Are you happy with Alchemer's feature set?
Did Alchemer live up to sales and marketing promises?
Did implementation of Alchemer go as expected?
Would you buy Alchemer again?
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
Alchemer is one of the most flexible offerings in its category. We find new ways to leverage Alchemer year over year. For more advanced forms and surveys, it is useful to have some foundational skills to better conceive and style your solutions. That is a small trade off in exchange for the capability and flexibility it provides. In the absence of [these] foundation skills, a more pedestrian solution may be [better] suited to one's needs.